Shibuya Excel Hotel Tokyu

4.0 star property
4-star luxury hotel near Shibuya Crossing

Choose dates to view prices

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
View from property
View from room
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
  • Shibuya Crossing
    ‪2 min walk‬
  • National Stadium
    ‪3 min drive‬
  • Tokyo Tower
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin, Non-Smoking, 13 - 19F

  • 413 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Semi Double Room Non-Smoking, 13 - 19F

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room with Park View - Non-Smoking

  • Park view
  • 236.8 sq ft
  • Sleeps 2
  • 1 Queen Bed

Quad Room Non-Smoking, 7 - 12F

  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

Triple Room Non-Smoking, 7 - 12F

  • 366 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

Excel Double Room - Non-Smoking

  • City view
  • 221 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Single Room, 1 Bedroom

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Standard Twin Non-Smoking, 7 - 12F

  • 323 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Excel Semi-Double Non-Smoking, 21 - 24F

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Excel Twin Non-Smoking, 21 - 24F

  • 323 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double Non-Smoking, 7 - 12F

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Premier Double Non-Smoking, 14 - 19F

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View Twin Non-Smoking, 13 - 19F

  • 325 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Excel Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Fourth Room

  • Sleeps 4
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Double Premiere Room

  • Sleeps 2
  • 1 Queen Bed

Superior Semi Double Room with Park View

  • Sleeps 2
  • 1 Double Bed

Excel Semi Double Room

  • Sleeps 1
  • 1 Double Bed

Superior Twin Room With City View

  • Sleeps 2
  • 2 Twin Beds

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

Superior Double Room with Park View

  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Single - Non-Smoking

  • Sleeps 2

Superior Single - Non-Smoking

  • Sleeps 1

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard 4Beds - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Superior Corner Twin Room with Park View

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Tokyo

City center stay.With a stay at this Shibuya hotel, you'll be within half a mile (1 km) of Shibuya Crossing and 2 miles (3 km) of National Stadium. Also, Tokyo Tower is within 3 miles (5 km) and Tokyo Imperial Palace is within 6 miles (10 km).

What's nearby

  • Shibuya Crossing - 2 min walk - 0.1 miles
  • National Stadium - 3 min drive - 2.1 miles
  • Tokyo Tower - 4 min drive - 2.9 miles
  • Meiji Jingu Shrine - 4 min drive - 1.5 miles
  • Tokyo Imperial Palace - 6 min drive - 4.8 miles

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Haneda Airport (HND) - 17 min drive

Restaurants

  • ‪Restaurant Á bientôt - ‬1 min walk
  • ‪フォルチェ - ‬1 min walk
  • ‪ダイニングバー コーンバレー 渋谷店 - ‬1 min walk
  • ‪estacion cafe - ‬1 min walk
  • ‪回転寿司 みさき 京王渋谷店 - ‬2 min walk

About this property

Shibuya Excel Hotel Tokyu

4-star luxury hotel near Shibuya Crossing
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 108 square feet (10 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A vending machine, multilingual staff, and concierge services are also featured at the luxury Shibuya Excel Hotel Tokyu. For a fee, parking is available.

This 4-star Tokyo hotel is smoke free.

  • 408 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 108 sq ft of conference space
  • 10 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Shibuya Excel Hotel Tokyu offers 408 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

How close is Shibuya Excel Hotel Tokyu to the airport?

Shibuya Excel Hotel Tokyu is 14.8 mi (17-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of Jun 11, 2025, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on Jun 29, 2025 start from $193.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shibuya Excel Hotel Tokyu have an airport shuttle?

Shibuya Excel Hotel Tokyu offers an airport shuttle 24 hours a day, on request, for a charge of JPY 3200 per person, one-way.

How close is Shibuya Excel Hotel Tokyu to the beach?

This hotel is 7.5 mi (29-min drive) from Odaiba Beach Park.

Does Shibuya Excel Hotel Tokyu offer free breakfast?

Free breakfast isn’t provided at Shibuya Excel Hotel Tokyu, but continental breakfast is offered for a fee of JPY 3500 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Shibuya Excel Hotel Tokyu?

No, there is no casino at this hotel.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Shibuya Excel Hotel Tokyu?

Free parking is not available at this hotel. Self parking is available for JPY 3000 per night.

Does Shibuya Excel Hotel Tokyu have a pool?

Shibuya Excel Hotel Tokyu does not have a pool.

Does Shibuya Excel Hotel Tokyu have a restaurant?

Yes, there are 2 restaurants on site.

Does Shibuya Excel Hotel Tokyu have a spa?

There are no spa services available at this hotel.

How close is Shibuya Excel Hotel Tokyu to downtown Tokyo?

Shibuya Excel Hotel Tokyu is 4.1 mi away from Tokyo.

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1137 out of 1638 reviews
Rating 8 - Good. 351 out of 1638 reviews
Rating 6 - Okay. 88 out of 1638 reviews
Rating 4 - Poor. 36 out of 1638 reviews
Rating 2 - Terrible. 26 out of 1638 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Phyllis

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was really looking forward to my stay, but I was a bit disappointed that the room didn’t quite match the pictures shown online. It also ended up being more expensive than I originally booked it for—I paid over $400 a night, which felt steep considering the limited amenities provided. The room just didn’t feel worth the price. That said, the view from my room was absolutely stunning and definitely the highlight of my stay. Also, the housekeeping team did an excellent job—my room was always spotless and well-kept. I appreciated that level of cleanliness and attention to detail. Overall, it had some great moments, but I expected a bit more for what I paid.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ming Yan, Kowloon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shibuya Excel Hotel's location is extremely convenient to MANY shops and restaurants. It is connected to the train station. The staff is extremely attentive, courteous and helpful. Very clean and quiet.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jose

Stayed 2 nights in Mar 2025

10/10 Excellent

Li

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Al

Traveled with partner
Accessible to everything
Stayed 7 nights in Mar 2025

10/10 Excellent

Whalderley

Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Stayed 6 nights in Feb 2025

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Tokyo. Easily accessible to EVERYTHNG
Stayed 1 night in Mar 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quiet and in an extremely convenient location. The staff was very helpful and accommodating.
Stayed 7 nights in Feb 2025

10/10 Excellent

Theresa

Stayed 5 nights in Feb 2025

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Close to everything being in the heart of Shabuya.
Stayed 4 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 4 nights. Everything was clean and comfortable. Staff were helpful Close to lots of places to eat.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kay E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of shibuya
Stayed 4 nights in Feb 2025

10/10 Excellent

Melinda, Verona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can get to she subway from within the hotel building. There is a mall attached to the hotel. Super convenient to everything in Tokyo. Excellent choice of places to stay. The meds are quite hard for western standards but we learned this was common among all hotels. There’s a “fitness room” which is basically just a treadmill and a small workout machine. They will help with luggage transfer when you are moving to other cities. It’s easy and cheap. Theres a small fridge and water in the room. Microwaves by the elevators on several of the floors. Washer/dryer on several floors that take the 100 coin yen only.
Stayed 5 nights in Feb 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location.

Can't say enough about this hotel. Very clean and comfortable. All the amenities including free water, tea and coffee in the room. Plenty of lighting options and great views of the plaza and scramble square. Located within steps of tons of restaurants, coffee houses and shopping. I would choose the same hotel on a return trip.
Stayed 6 nights in Feb 2025

10/10 Excellent

Allan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Waling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, best breakfast, and best service!
Stayed 7 nights in Feb 2025

10/10 Excellent

Djallma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location,Location,Location this hotel is center in Tokyo to everything a tourist needs. Train station,food,shopping and entertainment.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Shibuya. Will be returning. It’s so convenient and easy access to EVERYTHING.
Stayed 6 nights in Feb 2025

10/10 Excellent

Kristin

Stayed 6 nights in Feb 2025

10/10 Excellent

Maria Del Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff , great service, perfect location
Stayed 6 nights in Feb 2025