Keio Plaza Hotel Tokyo

4.5 star property
Family-friendly 4.5-star hotel near Tokyo Metropolitan Government Building

Choose dates to view prices

Photo gallery for Keio Plaza Hotel Tokyo

Seasonal outdoor pool, open 9:00 AM to 7:30 PM, lifeguards on site
Creator video - submitted by George Avelino
Skyscrapers stand tall in the city's vibrant urban landscape.
Two beds with white linens and brown headboards, a small table, and a comfortable armchair.
Experience the warm ambiance of our traditional corridor, featuring a unique blend of classic and modern elements.

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available

Explore the area

Map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330
  • Tokyo Metropolitan Government Building
    ‪2 min walk‬
  • Shinjuku Sumitomo Building
    ‪3 min walk‬
  • Shinjuku I Land
    ‪3 min walk‬
  • Tokyo (HND-Haneda)
    ‪18 min drive‬

Room options

Plaza Superior South Wing Twin, Non Smoking, 20F above

8.6 out of 10
Excellent
(17 reviews)
  • 324 sq ft
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking

8.0 out of 10
Very good
(26 reviews)
  • 366 sq ft
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Deluxe Select Twin Connecting Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 764 sq ft
  • City view
  • Sleeps 8
  • 4 Large Twin Beds

Deluxe Select Twin, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 382 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Standard Twin, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • 253 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

9.6 out of 10
Exceptional
(13 reviews)
  • 363 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 253 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Luxury Deluxe Twin, Non Smoking (Universal Design)

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin, Non Smoking (Universal Design)

7.6 out of 10
Good
(4 reviews)
  • 382 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Junior Suite Twin, Non Smoking (Universal Design)

  • 725.4 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Superior South Wing King, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 324 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Pure Wellness Room - Twin Room - Non Smoking

  • 382 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Deluxe Twin Room, Non Smoking (Main Tower)

9.0 out of 10
Wonderful
(2 reviews)
  • 382 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Standard Plus Double, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 253 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

9.4 out of 10
Exceptional
(14 reviews)
  • 376.7 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(3 reviews)
  • 382 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Luxe Double, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 324 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(3 reviews)
  • 764 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Superior Plus Twin, Non Smoking

9.6 out of 10
Exceptional
(22 reviews)
  • 363 sq ft
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

8.8 out of 10
Excellent
(6 reviews)
  • 441 sq ft
  • City view
  • Sleeps 8
  • 3 Large Twin Beds

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

  • 764 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Plus Twin, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 382 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Plus Double, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 382 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Plaza Superior South Wing Twin, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 324 sq ft
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

10.0 out of 10
Exceptional
(3 reviews)
  • 382 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Plus Twin Room (Triple)

9.8 out of 10
Exceptional
(7 reviews)
  • 382 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Plaza Luxe King, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 432 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Plus - Twin Room

8.0 out of 10
Very good
(1 review)
  • 253 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Luxury Family Room, Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 498 sq ft
  • City view
  • Sleeps 9
  • 5 Large Twin Beds

Plaza Deluxe South Wing Twin (Non-Smoking)

9.8 out of 10
Exceptional
(16 reviews)
  • 432 sq ft
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Deluxe South King (Non-Smoking)

8.8 out of 10
Excellent
(5 reviews)
  • 432 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Plaza Superior South Wing Double, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 324 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

South Tower Plaza Superior Queen Room

  • Sleeps 2

Main Tower Premier Grand Suite

  • Sleeps 2

Standard Single Room

  • Sleeps 1

South Tower Plaza Deluxe King Room

  • Sleeps 2

Main Tower Junior Suite Twin (Universal Design)

  • Sleeps 2

Main Tower Standard Room

  • Sleeps 2

South Tower Plaza Deluxe Twin Room

  • Sleeps 3

South Tower Plaza Superior Twin Room Non-smoking

  • Sleeps 2

Main Tower Standard Double Room

  • Sleeps 2

Main Tower Superior Plus Twin Room

  • Sleeps 3

Main Tower Plaza Deluxe Twin Room Smoking

  • Sleeps 2

Main Tower Superior Twin Room Smoking

  • Sleeps 3

Deluxe Select Twin

  • Sleeps 2

South Tower Plaza Deluxe Room

  • Sleeps 2

South Tower Plaza Superior Room

  • Sleeps 2

Main Tower Premier Grand Twin Suite

  • Sleeps 2

South Tower Luxe King Room

  • Sleeps 2

Main Tower Standard Twin Room Smoking

  • Sleeps 2

Main Tower Luxury Family Room

  • Sleeps 5

Main Tower Luxury Deluxe Twin (Universal Design)

  • Sleeps 2

Main Tower Premier Grand King Suite

  • Sleeps 2

Main Tower Club Room Premier Grand wide King Room

  • Sleeps 2

Main Tower Standard Plus Double Room

  • Sleeps 2

Main Tower Plaza Superior Twin Room Non smoking

  • Sleeps 3

South Tower Plaza Luxe Twin Room

  • Sleeps 3

Main Tower Plaza Deluxe Twin Room Non smoking

  • Sleeps 2

Main Tower Standard Double Room Smoking

  • Sleeps 2

Main Tower Club Room Premier Grand King Room

  • Sleeps 2

South Tower Plaza Luxe Queen Room

  • Sleeps 2

Main Tower Club Room Premier Grand Twin Room

  • Sleeps 2

Main Tower Superior Twin Room

  • Sleeps 3

Main Tower Deluxe Twin (Universal Design)

  • Sleeps 2

Main Tower Deluxe Plus Queen Room

  • Sleeps 2

Main Tower Club Room Premier Grand Two Queen Room

  • Sleeps 4

Main Tower Standard Twin Room Non smoking

  • Sleeps 2

Main Tower Standard Twin Room

  • Sleeps 2

Plaza Superior South Twin 20F above(Non-smoking)

  • Sleeps 3

South Tower Plaza Luxe Corner Room

  • Sleeps 2

Main Tower Standard Double Room Non smoking

  • Sleeps 2

South Tower Plaza Superior King Room

  • Sleeps 3

South Tower Plaza Superior Twin Room With Extra Bed

  • Sleeps 3

Main Tower Deluxe Plus Twin Room

  • Sleeps 2

Main Tower Plaza Superior Twin Room Smoking

  • Sleeps 3

Main Tower Superior Twin Room Non smoking

  • Sleeps 3

Deluxe Select Twin Connecting Room

  • Sleeps 4

Main Tower Plaza Deluxe Twin Room

  • Sleeps 2

South Tower Plaza Deluxe Triple Room

  • Sleeps 3

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About the neighborhood

Tokyo

City center stay.A stay at this Shinjuku hotel places you steps from Shinjuku Mitsui Building and within a 5-minute walk of Pentax Square. Shinjuku Nomura Building and Tokyo Metropolitan Government Building are also within half a mile (1 km).

What's nearby

  • Tokyo Metropolitan Government Building - 2 min walk - 0.1 miles
  • Shinjuku Sumitomo Building - 3 min walk - 0.2 miles
  • Shinjuku I Land - 3 min walk - 0.2 miles
  • Shinjuku Gyoen National Garden - 15 min walk - 0.8 miles
  • Meiji Jingu Shrine - 3 min drive - 1.5 miles

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 38 min drive

Restaurants

  • ‪スターバックス - ‬3 min walk
  • ‪あるでん亭新宿店 - ‬4 min walk
  • ‪オールデイダイニング 樹林 - ‬2 min walk
  • ‪Sizzler - ‬4 min walk
  • ‪アートラウンジ デュエット - ‬2 min walk

About this property

Keio Plaza Hotel Tokyo

Family-friendly 4.5-star hotel near Tokyo Metropolitan Government Building
Keio Plaza Hotel Tokyo offers its guests a fitness center and a seasonal outdoor pool. There are 10 restaurants and 3 coffee shops/cafes, as well as a grocery/convenience store. You can unwind with a drink at one of the 5 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A meeting room and coworking spaces are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Keio Plaza Hotel Tokyo. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Keio Plaza Hotel Tokyo was completed in March 2020.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

  • 1452 guestrooms or units
  • 47 levels
  • 2 buildings
  • 10 dining venues
  • 5 bars or lounges
  • 3 coffee shops
  • Built in 1971
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Computer for guest use
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Keio Plaza Hotel Tokyo offers 1452 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch flat-screen televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • Baby toys
  • DVD player
  • Free theme park shuttle
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 5:30 PM at scheduled times
  • Free theme park shuttle
  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 4,500 for adults and JPY 3,500 for children
  • 10 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Gym
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 35000 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 3500 for children
  • Airport shuttle fee: JPY 1250 per person (one-way)
  • Airport shuttle fee per child: JPY 630 (one-way), (from 1 to 12 years old)
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Rollaway bed fee: JPY 35000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • The seasonal pool will open July 19 and close September 28.
  • Pool access available from 9:00 AM to 7:30 PM.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Frequently asked questions

How close is Keio Plaza Hotel Tokyo to the airport?

Keio Plaza Hotel Tokyo is 18 mi (38-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Keio Plaza Hotel Tokyo have an airport shuttle?

Keio Plaza Hotel Tokyo offers an airport shuttle from 6:00 AM to 5:30 PM, at scheduled times, for a charge of JPY 1250. per person, one-way.

How close is Keio Plaza Hotel Tokyo to the beach?

This hotel is 10.5 mi (31-min drive) from Odaiba Beach Park.

Does Keio Plaza Hotel Tokyo offer free breakfast?

Free breakfast isn’t provided at Keio Plaza Hotel Tokyo, but buffet breakfast is offered for a fee of JPY 4500 for adults and JPY 3500 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Keio Plaza Hotel Tokyo?

No, there is no casino at this hotel.

What time is check-in at Keio Plaza Hotel Tokyo?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

Is there free parking at Keio Plaza Hotel Tokyo?

Free parking is not available at this hotel. Self parking is available for JPY 1000 per night.

Does Keio Plaza Hotel Tokyo have a pool?

Keio Plaza Hotel Tokyo features a seasonal outdoor pool. Guests can enjoy pool access from 9:00 AM to 7:30 PM.

Does Keio Plaza Hotel Tokyo have a restaurant?

There are 10 onsite restaurants, offering options like Fusion cuisine and light fare.

Does Keio Plaza Hotel Tokyo have a spa?

There are no spa services available at this hotel.

How close is Keio Plaza Hotel Tokyo to downtown Tokyo?

Keio Plaza Hotel Tokyo is 4.1 mi away from Tokyo.

Keio Plaza Hotel Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1700 out of 2502 reviews
Rating 8 - Good. 536 out of 2502 reviews
Rating 6 - Okay. 157 out of 2502 reviews
Rating 4 - Poor. 70 out of 2502 reviews
Rating 2 - Terrible. 39 out of 2502 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 13 nights in Apr 2025

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel but bathroom is dated. Great location. Customer services is excellent (it’s Japan after all!!).
Stayed 4 nights in Apr 2025

6/10 Okay

Channa, ROSEBERY

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This was the definition of average. Quite a dated hotel. But clean and staff were nice enough. Didn’t receive any of the Expedia benefits
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay. Highly recommend this hotel particularly for families looking to stay on the quieter side of Shinjuku
Stayed 5 nights in Apr 2025

10/10 Excellent

Filemon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another excellent stay as always at Keio Plaza. The location is ideal if you don’t mind taking the door to door bus from Narita or Haneda. Rooms and breakfast buffet are excellent. Rooms are quite large by Japanese standards. The higher floors in the 30’s have excellent views of city or government building. Would be nice if they had on site laundry facilities.
Stayed 3 nights in Apr 2025

10/10 Excellent

Berina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous!
Stayed 3 nights in Apr 2025

10/10 Excellent

asif

Stayed 5 nights in Apr 2025

10/10 Excellent

Golnar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to the train station. Room has all the amenities a person would need.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael, Garland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Room was spacious and loved the amenities in the room and the windows with the view we had. Wonderful having a laundry area with the ice machine and microwave.
Stayed 2 nights in Apr 2025

8/10 Good

Zoya

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

lina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Not sure what VIP access gives you. Nothing was offered. Asked for upgrade and was told hotel is sold out. Went online to book a room and saw available options for better rooms.
Stayed 1 night in Apr 2025

8/10 Good

Nazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 3 nights in Apr 2025

8/10 Good

Zareh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall really luxurious The bathrooms might need an upgrade but everything is clean and location is prime
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Stayed 2 nights in Apr 2025

10/10 Excellent

amyra

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and accommodating.
Stayed 3 nights in Apr 2025

10/10 Excellent

Menchie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there as a family of 4 and loved it. They have a play area and lounge area on the 47th floor with the city view, bar, coffee and food. My kids loved hanging out there after running around the city. The airport limousine bus also stops at the hotel, so you don’t have to drag your luggage to go to the station. The rooms are nice and clean and the staff are helpful. The metro stop is also 5 mins away or if you need to take the Shinjuku station it’s only 10-15 mins walk. I suggest you ask for the room facing the metropolitan building, so you can watch the light show at night. My kids loved it.
Stayed 3 nights in Mar 2025

8/10 Good

MARIA, miami

Liked: Cleanliness, staff & service, amenities
We stayed at the suites located on the 35th floor with access to the lounge club. We didn’t enjoyed our times on the lounge because it was always crowded during breakfast and cocktail hours, the staff was overwhelmed, too many people. If there was access to a different lounge it wasn’t offered but we’d gladly had taken it. Too many kids, too many people stuffing their plates with strawberries or drinks. Unpleasant, loud, crowded
Stayed 6 nights in Apr 2025

10/10 Excellent

Yoko

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Antonio I

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Apr 2025

6/10 Okay

Wael

Liked: Staff & service
Property is clean, but the room is very outdated! Not worth the price at all. Highly recommend not to pay more than 200 cnd a night for this specific hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at this hotel every time we’ve travelled to Tokyo. It’s always excellent!
Stayed 7 nights in Apr 2025

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! Our room was spacious, our beds very comfortable and every night we were treated to an outdoor light show on the building across the street from our room. The staff was friendly and the amenities around the hotel were great. The skybar at the hotel had a fabulous view of Tokyo and was the perfect place to relax after a long day of sight seeing. The last best thing was coin operated washing machines in the hotel. They came in very handy after 10 days in Japan.
Stayed 3 nights in Apr 2025