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Zoom Hotels

3.0 star property
3-star hotel perfect for exploring Surabaya

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Photo gallery for Zoom Hotels

Lobby
Deluxe Room | In-room safe, desk, rollaway beds, free WiFi
Exterior
Concierge desk
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Jl. Raya Jemursari 109 B-C, Surabaya, East Java, 60237
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪18 min walk‬
  • Place, Tunjungan Plaza
    ‪11 min drive‬
  • Place, Pakuwon Mall
    ‪16 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Minibar

Standard Room

  • 129 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | In-room safe, desk, rollaway beds, free WiFi

Superior Room

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room

Minibar

Deluxe Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Surabaya

Heart of Surabaya.You'll find Universitas Islam Negeri Sunan Ampel Surabaya and Royal Plaza Surabaya within 2 miles (3 km) of this hotel. Petra Christian University and City of Tomorrow are also within 3 miles (5 km).

What's nearby

  • Universitas Islam Negeri Sunan Ampel Surabaya - 18 min walk - 1.0 mile
  • Royal Plaza Surabaya - 4 min drive - 2.6 miles
  • Galaxy Mall - 10 min drive - 6.1 miles
  • Tunjungan Plaza - 12 min drive - 7.5 miles
  • Pakuwon Mall - 17 min drive - 10.2 miles

Getting around

  • Kertomenanggal Station - 5 min drive
  • Surabaya Gubeng Station - 23 min drive
  • Surabaya (SUB-Juanda) - 32 min drive

Restaurants

  • ‪Rumah Makan Sriwedari - ‬3 min walk
  • ‪Kampung Kecil - ‬4 min walk
  • ‪Aneka Hidangan Nikmat Rasa - ‬1 min walk
  • ‪Fusia - ‬5 min walk
  • ‪Depot 3.6.9 Shanghai Dumpling & Noodle - ‬1 min walk

About this property

Zoom Hotels

3-star hotel perfect for exploring Surabaya
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Zoom Hotels. Self parking is free.

This 3-star Surabaya hotel is smoke free.

  • 80 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue
Zoom Hotels offers 80 air-conditioned accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Rollaway/extra beds (surcharge) are also available.

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Surabaya Suites Hotel Powered by Archipelago
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  • Spa
  • Kids pool
  • Parking included
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Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Accessibility

  • Elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 150000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 150000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

Property is also known as

Zoom Hotels
Zoom Hotels Surabaya
Zoom Surabaya
Zoom Hotels Hotel Surabaya
Zoom Hotels Hotel
Zoom Hotels Hotel
Zoom Hotels Surabaya
Zoom Hotels Hotel Surabaya

Frequently asked questions

How close is Zoom Hotels to the airport?

Zoom Hotels is 9.5 mi (32-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

Does Zoom Hotels have an airport shuttle?

Airport shuttle services are not available at Zoom Hotels.

How close is Zoom Hotels to the beach?

This hotel is 8.9 mi (36-min drive) from New Kenjeran Beach.

Does Zoom Hotels offer free breakfast?

Zoom Hotels does not offer free breakfast.

Is there a casino at Zoom Hotels?

No, there is no casino at this hotel.

What time is check-in at Zoom Hotels?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Zoom Hotels?

This hotel offers free self parking.

Does Zoom Hotels have a pool?

Zoom Hotels does not have a pool.

Does Zoom Hotels have a restaurant?

Yes, there is a restaurant on site.

Does Zoom Hotels have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Zoom Hotels to downtown Surabaya?

Zoom Hotels is 0.3 mi away from Wonocolo.

Zoom Hotels Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 20 reviews
Rating 8 - Good. 9 out of 20 reviews
Rating 6 - Okay. 5 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andreas nicco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel keren di Surabaya

Hotel sangat nyaman, lokasi cukup strategis, suasana kamar juga cozy, sarapan lengkap
Stayed 1 night in Apr 2019
Verified

8/10 Good

nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

- kurang dekat pusat kota + tdk jauh dr bandara

baik.desain hotel yang unik.diluar dr biasanya..dari gedung pun unik, bisa foto2 di dlm..
Stayed 1 night in Jun 2017
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pool hotel

The air conditions fan is verry very small, the room is verry verry hot. Outside noise is very loud day and night. Strongly suggest do not stay on this hotel.
Verified

10/10 Excellent

Roslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Bilik bersih. Peralatan agak modem. Ruang bilik selesa. Petugas Amat mesra pelanggan. Makanan sedap Dan banyak variety menu utk breakfast.
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

What a waste!

Really thrilled when I arrived at the lobby as I was greeted by the chic interior decor, friendly staff, and swift check-in. But my excitement was gone as soon as I stepped into the bathroom. Dirt build-up, soap scum, stains on the floor, walls, and window. Towels with grayish torn edges. Right after my shocking moment in the bathroom, I found dirt and stains again on the bed sheet and bed cover. The staff assisted me to move to other room upon my request. But apparently, the second room was not any better either. I even found long hair on the bed sheet along with unsightly stains again. Bathroom? A big yellow stain right in the middle of the shower area floor. You definitely won't miss such a big stain if you did clean your bathroom (just saying). Not even basin was cleaned properly as the edge around the hole was really gross. Since my partner and I only stayed for one night, we only asked for a clean bed sheet. The management should look into the housekeeping seriously as the room condition is already looking much older than its actual age. But again, they don't seem to be bother maintaining their own property though.
Verified

6/10 Okay

Verified traveler

kecewa

agak kecewa dikarenakan dikasih kamar dengan kasur 2 padahal cuma sendiri dengan alasan kamar penuh dan kamarnya juga sempit tidak bisa untuk shalat sepertinya tidak lagi kembali ke hotel ini untuk selanjutnya terimakasih
Verified

6/10 Okay

Restian

Liked: Staff & service, property conditions & facilities

Decent stay

Good
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay at Zoom

Zoom hotel is my only choices so far.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

overall nice

this hotel was good but thie room not too good for me IMO
Verified

8/10 Good

Dwi

Liked: Cleanliness, property conditions & facilities, room comfort

strategic hotel

Good experience and by walking distance to food area
Verified

6/10 Okay

ANDREW

Good Internet Connection

It's a great hotel and good service. Breakfast was OK even though not fancy breakfast. Internet connection was good.
Verified

8/10 Good

Suryani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget Hotel baru yang nyaman

Saya menginap 2 hari akhir Dec 2014 di deluxe room, kamar bersih, nyaman. Saat masuk di lobby disambut dg interior urban dengan bahan serat alam yang cantik dan staff yang ramah dan helpful. Saat siang-sore wifi di kamar sangat lancar , namun pada saat malam wifi terconnect tetapi tidak bisa akses email dan browshing lainnya. Namun, alhamdulilah dengan modem internet lancar disana. Hal yang perlu ditambah di kamar adalah tersedia menu makanan, sehingga bisa milih sebelumnya dan langsung call saja. List Menu belum ada, dan harus contact mereka dulu untuk dibawakan ke kamar dan sekalian pesan. Menu di breakfast buffee lumayan dan sederhana. Secara keseluruhan untuk budget hotel, servis yang diberikan sudah OK. Lokasi hotel agak jauh dari tempat makan yang bervariasimeski memang hanya seberang Pizza Hut dan sekitar 10 menit jalan menyeberang ke Superindo dan beberapa restoran lainnya. Saya senang tinggal disana karena ruang nyaman untuk kerja setelah acara kantor.
Verified

8/10 Good

Dwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strategically located at convenient place

Quite late check-in at night and the front operator welcoming well, due to my arrival is nearly midnight the FO only one person and became as line operator as well. Got a instant noddle replacement for waiting the FO serve me. The dreaming room was delightful and will recommended to others.
Verified

8/10 Good

Jaka

Liked: Cleanliness, staff & service, room comfort

Minimalist that give maximalist experience

Simplicity at its best. Room is comfort and smart detail, coffee shop also warm and cozy. Unfortunetly when I was stay 5jan the lift only operate 1.
Verified

8/10 Good

Swee Han

Liked: Cleanliness, property conditions & facilities

Great location

Good location with my 6night stay. Go to any shopping mall just 20-30 with taxi.
Verified

4/10 Poor

Johan

Disliked: Staff & service

Very Minimalis

Hotel Room is new but very simple. Parking area not enough. Reservatio was n not communicative. My email they dont reply.
Verified

8/10 Good

Rita Revita

Liked: Cleanliness, staff & service, room comfort

Hotel yang bersih

Kamar yg bersih staf yg ramah dekat dgn restoran2 makanan cukup baik
Verified

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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