6/10 Aceptable
Adam E.
20 feb. 2024
Not exactly as described
Property was not exactly as described. First off when we booked it, it was supposed to be ski and ski out and we were supposed to have access to the laundry and the hot tub facilities. Three weeks before we arrive we were informed we would not be able to use the hot tub or laundry due to renovations and it was too late to try to make a change to another property. After numerous calls we were offered a very small compensation for this inconvenience. Also it was not ski in ski out it was about a 10 minute walk to the lift. the coffee maker was broke when we arrived and the TV would not work properly. We did get in contact with the manager to help us the next day to get everything fixed but it was still just a little bit of an inconvenience. Both humidifiers did not work properly and one was full of mold. Other than that the property was as advertised but when you're paying for those details, it would be nice to get them. The unit did have a washer and dryer that was locked up and it would be nice to be able to use this since the community facility was under construction.
Adam E.
Se hospedó 5 noches en febrero de 2024