La Capitana Old San Juan

3.0 star property
3-star hotel near Port of San Juan

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Photo gallery for La Capitana Old San Juan

Apartment, Balcony, Ocean View | Individually decorated, individually furnished, laptop workspace
Cozy Apartment with Sea View | Living area | 20-inch flat-screen TV with cable channels, TV
Zen Atlantis Place | Living room | 20-inch flat-screen TV with cable channels, TV
Cozy Apartment with Sea View | Living area | 20-inch flat-screen TV with cable channels, TV
Zen Atlantis Place | Living room | 20-inch flat-screen TV with cable channels, TV

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
412 Calle Norzagaray, San Juan, San Juan, 00901
  • Place, Castillo de San Cristobal
    ‪1 min walk‬
  • Place, Calle Fortaleza
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪6 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

Apartment, Balcony, Ocean View

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Zen Atlantis Place

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Juan

Heart of San Juan.With a stay at this Old San Juan hotel, you'll be within half a mile (1 km) of Port of San Juan and 3 miles (5 km) of Condado Beach. Puerto Rico Convention Center and Casino del Mar at La Concha Resort are also within 3 miles (5 km).

What's nearby

  • Castillo de San Cristobal - 1 min walk - 0.1 miles
  • Calle Fortaleza - 3 min walk - 0.2 miles
  • Plaza de Armas - 6 min walk - 0.3 miles
  • Port of San Juan - 6 min walk - 0.4 miles
  • Catedral Basilica Menor de San Juan Bautista - 7 min walk - 0.4 miles

Getting around

  • Sacred Heart Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪La Verguenza - ‬2 min walk
  • ‪Cafe Mallorca - ‬4 min walk
  • ‪Caficultura - ‬4 min walk
  • ‪El Jibarito - ‬3 min walk
  • ‪Mercado La Carreta - ‬4 min walk

About this property

La Capitana Old San Juan

3-star hotel near Port of San Juan
La Capitana Old San Juan offers its guests concierge services. WiFi is free in public spaces.

This 3-star San Juan hotel is smoke free.

  • 11 guestrooms or units
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Concierge
  • No smoking on site
La Capitana Old San Juan offers 11 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations have separate dining areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 20-inch flat-screen televisions come with cable channels. Housekeeping is provided once per stay.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 20 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 20-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [262 Calle Sol Old San Juan]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets and service animals are not allowed at La Capitana Old San Juan

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 10 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

La Capitana Old San Juan Hotel
La Capitana Old San Juan San Juan
La Capitana Old San Juan Hotel San Juan

Frequently asked questions

How close is La Capitana Old San Juan to the airport?

La Capitana Old San Juan is 8.5 mi (15-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

Does La Capitana Old San Juan have an airport shuttle?

Airport shuttle services are not available at La Capitana Old San Juan.

How close is La Capitana Old San Juan to the beach?

This hotel is 2.6 mi (5-min drive) from Condado Beach and 3.4 mi (9-min drive) from Escambron Beach. Don't forget your sunscreen!

Does La Capitana Old San Juan offer free breakfast?

Free breakfast isn’t offered at La Capitana Old San Juan, but cooked-to-order breakfast is offered for a fee of between USD 15 and 25 for adults, USD 10 and 20 for children. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at La Capitana Old San Juan?

No, there is no casino at this hotel, but Sheraton Casino (5-min drive) and Casino del Mar at La Concha Resort (7-min drive) are nearby.

What time is check-in at La Capitana Old San Juan?

Check-in begins at 3:00 PM.

Is there free parking at La Capitana Old San Juan?

Free parking is not available at this hotel.

Does La Capitana Old San Juan have a pool?

La Capitana Old San Juan does not have a pool.

Does La Capitana Old San Juan have a spa?

There are no spa services available at this hotel.

How close is La Capitana Old San Juan to downtown San Juan?

La Capitana Old San Juan is 0.3 mi away from San Juan.

La Capitana Old San Juan Reviews

Reviews

6.6
Rating 10 - Excellent. 34 out of 123 reviews
Rating 8 - Good. 20 out of 123 reviews
Rating 6 - Okay. 30 out of 123 reviews
Rating 4 - Poor. 18 out of 123 reviews
Rating 2 - Terrible. 21 out of 123 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities
To find location go to 262 Sol for he lobby open 24/7. The streets that are parallel to each other have the same numbers across, so the street next over and the building next to it also says 262. Make sure you're on the street before the the street that connects along the fortres "Sol". Then my building was in 413 Sol. So it's one of those places where you check in somewhere and then stay somewhere else. The condition seems sketchy and old but when you get to your room, you realize that you have a prime spot in a great location, I had a balcony that was right across the street from the ocean and the fortress. Could literally not have been in a better location. Was a whole apartment. A few small bugs here and there but not on the bed, mostly by the sinks. The building is old, very old, but updated with acceptable appliance, great TV. The floor is always dirty no matter how much you clean it, so wear socks all the time. I personally as a young male alone, I was thrilled with my room. This place was perfect other than the flooring and the light bug problem. If you can get over those small factors of having a hard time finding it and the older condition this is the best place I think I've ever stayed. Price the and location outweighed everything in my mind.
Stayed 5 nights in Dec 2025

6/10 Okay

Nicole, Forest Grove

Traveled with group
Disliked: Amenities, property conditions & facilities
Big problem with ants. Needs updating inside. Only one key and you had to have key to come OR go because you could not open from the inside without key either, which is really hard with a group who won't necessarily be together all the time. The bed in the balcony bedroom groaned and sqeaked with every single move anyone made. Has a stove, but nothing to cook on it with, and no microwave. No hot water.
Stayed 3 nights in Dec 2025

10/10 Excellent

Donald

Location
Stayed 5 nights in Nov 2025

4/10 Poor

Tammy

Disliked: Cleanliness, amenities, property conditions & facilities
Check in is a nightmare they should do a lock code on the gate and a lock box on the apartment. There is no parking you have to go to a different location to check in again no parking it’s down town old San Juan crowded narrow streets. People yelling at you the desk clerk telling me at 2:30 check isn’t til 3 and it’s insane there is no way I was getting back around and to the apartment by3:00 anyway. There are two glasses one pan no salt pepper or any supplies only coffe no tea and enough toilet paper for ONE day we were there Three. The ONLY THING that was good was the view. A total wreck of an experience
Stayed 3 nights in Nov 2025

8/10 Good

M

Traveled with partner
Liked: Cleanliness, amenities
Me aloje en la habitacion "Ocean View" del 7-9 nov. La habitacion cuenta con 2 cuartos, cocina con nevera, estufa electrica, microondas y cafetera, algunos utensilios como platos, vasos y cubiertos. La habitacion estaba bien limpia y tiene excelente vista hacia el mar, lo que nos permitio disfrutar del evento Lola Challenge. Consta de 1 solo aire acondicionado, pero la puerta del segundo cuarto se puede dejar abierta y este tiene abanico de techo. En nuestro caso el lugar cumplió su proposito ya que necesitabamos un lugar donde descansar y es bien tranquilo. Cabe recalcar que no es un lugar moderno, el piso y la cocina necesitan renovacion. Pero todo lo demas estuvo bien. A la salida el personal de limpieza fueron agradables y atentos. Lo recomiendo ya que es un lugar económico y accesible.
Stayed 2 nights in Nov 2025

4/10 Poor

Tanya

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I will start with the good stuff. The location is amazing…literally across the street from San Cristobal. And just being anywhere in Puerto Rico is magical. The unit itself is really big, the bed is huge, and the bedroom has a built in hammock. Also, the front desk staff are very nice. The bad - the check in process is a little confusing…the keys are in a hotel couple blocks away, and we got our keys and went back, only to find our unit wasn’t at the address listed, but on a wholly different street. But most importantly, like others mentioned, the place is a dump. I know it’s old, so it could be rustic or shabby chic, but it’s just gross in so many ways. Yuck. But it didn’t take away from a wonderful time in PR.
Stayed 4 nights in Oct 2025

2/10 Terrible

Cessna, New Freedomma

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This accommodation was not what we expected. It was very early and again did not meet our expectations according to the pictures that we seen we would request a full refund.
Stayed 2 nights in Oct 2025

10/10 Excellent

JaWarren

Stayed 2 nights in Sep 2025

8/10 Good

Heather, Yarraville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ocean Views - It is an old building so you cannot expect perfect conditions. The main bedroom was also the living area, comfortable very large bed and good air conditioner. There was a 2nd bedroom that wasn’t needed by us but was good for drying the washing as it was so hot, in warmer weather it wouldn’t be possible to sleep in there. If it rained too hard water came under the door in the very hot room, but bath towels helped. The fridge and cooker were excellent, minimal cooking utensils. The stairs to get upstairs were narrow but doable by us. Great location, fantastic views. I would stay there again if the opportunity came up.
Stayed 7 nights in Aug 2025

6/10 Okay

Victorialy

Stayed 4 nights in Jul 2025

2/10 Terrible

Katina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
To be honest was terrible. First I had some delays so we call to let them know that maybe we will miss the Saturday reservation, on that call she said it’s fine don’t worry. But then when I get the on Sunday 13, straight to the address is there, there’s no way to go in or nothing so when I call they said “you have to walk 4mis distance to check in” now my point is: why there’s no information of that in the emails or even in the call I did the day before. So we all the luggage I had to walk over there. Then we get there and the front desk is talking about how the phone is non stop and she can’t answer. Like a people are lost how we supposed to resolve ?! Only 1 toilet paper for 4 people, there’s only one air conditioner in the first part so if the other bedrooms close the door for privacy they will die w no air or breeze. They need to make some arrangements to that over there
Stayed 2 nights in Jul 2025

10/10 Excellent

Karla

Stayed 2 nights in Jun 2025

4/10 Poor

Leslie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Disappointed and Heartbroken

Originally,I booked a room for La Capitana. I booked 2 beds with Ocean View. However, I received a message letting me know that my original booked room was unavailable due to them remodeling the building. They sent me to a sister property down the road. Although the room at La Terraza was beautiful, it was not what I booked. I was disappointed and heartbroken. The room they gave me lacked any privacy at all. The bathroom had a frosted door with no lock. Anyone that was in the room can hear what you had going on in the bathroom. No Privacy to change your clothes as the bathroom area was completely open to the main room. Had I known that this was the case before I booked La Capitana I would of booked my stay somewhere else with 2 rooms as I originally intended. La Capitana should be removed as an option for booking until it is completely fixed. This was false advertising if you ask me. I should of been given some money back for my inconvenience.
Stayed 3 nights in Jun 2025

6/10 Okay

leann

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Well the view is Amazing! But the room was bad the first night there was a leak in the bedroom from the ceiling. All we heard the first night was dripping, we also had to sweep and mop the floors there was a lot of dust. We also had to clean the bathroom and the living room furniture was all stained and dirty. You can see from the ceiling there had been a really bad leak. With all that said they did come and fix the leak the next morning (when checked in after 6 maintenance was gone for the day). They also offered to have someone come clean the room the next day but we did it ourselves. The living room ceiling didn’t work and the only ac unit is in the bedroom. But the bed was very comfortable to have been an older mattress the water was hot and it did look like they are up dating the building.
Stayed 5 nights in May 2025

10/10 Excellent

Mindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. It was placed in a great part of Old San Juan. Allowed us to eat, visit, and shop comfortably. We had easy access to and from the airport. The staff was friendly, the coffee was delicious, and the roof top was enjoyable! Definitely recommend staying and enjoying the city!
Stayed 2 nights in May 2025

10/10 Excellent

Cassandra Lee

Stayed 7 nights in Mar 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Mar 2025

2/10 Terrible

Paola

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not as advertised

There small apartment with a king size bed, I originally booked two beds, sofa bed had no sheets, I had to call the from desk that by the way was a few blocks away, no bathroom amenities and bedbugs bite me during my stay there. I have bites all over my body. I was really excited to stay in san juan city center but this was an unpleasant stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A literal stones throw from San Cristobal!!

I rented this apartment on accident, and I couldn’t be more pleased. The place was amazing. It was so close to San Cristobal, and just a short walk to Del Morro. You won’t be disappointed.
Stayed 2 nights in Feb 2025

6/10 Okay

KATARZYNA M

Traveled with family
Liked: Staff & service
Address on this property is incorrect. The address is 413 Calle Sol. The building is older than pictured. The kitchen and bathroom had ants but this is common in old buildings. The windows opened onto the inner stairway, the front windows were barred closed. The positives was value for money, location and huge size. The bed was new which was great. Couches are stained and shower is small.

4/10 Poor

Marc

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
When we checked in, our property we rented 6 months ago and verified two days before we were told had water damage and the balcony needed repair, so they put us in the hotel there on property, at no time was I offered any compensation, I was told this space they put us in was more expensive than the ocean front apartment. I feel as though many problems could be overlooked by waking up and at least looking at the ocean. Let me just say the staff was very helpful with questions and problems, I know it isn't their fault, but the hotel was running off of generator for two days and we were on the third floor, so the elevator did not work. The ice machine in the fridge was not working, dishwasher not working, the showers have no pressure and there was enough hair in the sink drain that you could make a wig. We stayed for 4 nights and all in all we were safe, the area is residential with a couple bars and nice resturant on the same street. Just feel as though they should have in some way compensated for the loss of scenery that we did not get to experience.
Stayed 4 nights in Nov 2024

2/10 Terrible

Grigoriy

Disliked: Amenities
Property is far from the hotel and on third floor with no elevator. Appointment is not clean. Only one pair of keys, but it is 2 keyed doors on entrance to stairs and in apartment so if one person needs to go another one should go with him to open gate and after that come back on third floor On nerow and high stairs Only 2 bath towels and amenities not clean
Stayed 3 nights in Nov 2024

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid a fee for housekeeping which I did not get the entire tiemmI was there which was 3 days. we were 4 people in total and one toilet paper is crazy for 3 day stay. The staff had me walking for about an hour and a half to do my check in despite the fact that I told them I was lost and couldn't find the place where they said the check in is supposed to happen. I arrived at 4. Walking up and down then steep streets of san juan looking for the other hotel that was located in the back of the same building i was supposed to be staying at. Service was terrible. The only good thing was the view. The bathrooms were dirty and very small. I will not recommend it and I won't ever stay here.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cesar Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Oct 2024

2/10 Terrible

Emily

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024