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Ciqala Suites Hotel

Property class: 4
4-star hotel near Puerto Rico Convention Center

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Photo gallery for Ciqala Suites Hotel

Terrace/patio
Terrace/patio
Lobby
Front of property
Rooftop bar, ocean views, open daily

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Place, Sheraton Casino
    ‪10 min walk‬
  • Place, Distrito T-Mobile
    ‪13 min walk‬
  • Place, Puerto Rico Convention Center
    ‪13 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)
  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Suite, 1 Bedroom

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Premium bedding, memory foam beds, minibar, in-room safe

Studio Suite, 1 Queen Bed

7.4 out of 10
Good
(16 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

The Signature Suite | Premium bedding, memory foam beds, minibar, in-room safe

The Signature Suite

8.2 out of 10
Very good
(10 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, memory foam beds, minibar, in-room safe

Presidential Suite

8.0 out of 10
Very good
(7 reviews)
  • 1700 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

San Juan

Santurce stay.Within a 15-minute walk of this Santurce hotel, you'll find Puerto Rico Convention Center and Sheraton Casino. Condado Beach and Casino del Mar at La Concha Resort are also within 2 miles (3 km).

What's nearby

  • Sheraton Casino - 10 min walk - 0.6 miles
  • Distrito T-Mobile - 13 min walk - 0.7 miles
  • Puerto Rico Convention Center - 13 min walk - 0.7 miles
  • Pan American Pier - 18 min walk - 1.0 mile
  • Condado Beach - 2 min drive - 1.0 mile

Getting around

  • Hato Rey Station - 4 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • ‪Gustos Coffee Co. - ‬9 min walk
  • ‪Los Pinos Cafe - ‬7 min walk
  • Éter Rooftop & Lounge
  • ‪Casita Miramar - ‬6 min walk
  • ‪Pizza e Birra - ‬8 min walk

About this property

Ciqala Suites Hotel

4-star hotel near Puerto Rico Convention Center
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Ciqala Suites Hotel. Free self parking is available.

This 4-star San Juan hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 8 levels
  • Built in 2010
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Ciqala Suites Hotel offers 33 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Property amenities

Family friendly

  • In-room microwave
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Frequently asked questions

How close is Ciqala Suites Hotel to the airport?

Ciqala Suites Hotel is 6.3 mi (21-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at Ciqala Suites Hotel?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Ciqala Suites Hotel on Apr 29, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ciqala Suites Hotel have an airport shuttle?

Airport shuttle services are not available at Ciqala Suites Hotel.

How close is Ciqala Suites Hotel to the beach?

This hotel is 1.3 mi (2-min drive) from Condado Beach and 2.1 mi (5-min drive) from Escambron Beach. Don't forget your sunscreen!

Does Ciqala Suites Hotel offer free breakfast?

Ciqala Suites Hotel offers free cooked-to-order breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Ciqala Suites Hotel?

No, there is no casino at this hotel, but Casino Metro (9-min walk) and Sheraton Casino (9-min walk) are nearby.

What time is check-in at Ciqala Suites Hotel?

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM.

Is there free parking at Ciqala Suites Hotel?

This hotel offers free self parking.

Does Ciqala Suites Hotel have a pool?

Ciqala Suites Hotel features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Ciqala Suites Hotel have a restaurant?

Ciqala Suites Hotel is home to Our SP Floor Lounge, which features Caribbean cuisine, ocean views, and a poolside location.

Does Ciqala Suites Hotel have a spa?

There are no spa services available at this hotel.

How close is Ciqala Suites Hotel to downtown San Juan?

Ciqala Suites Hotel is 2.3 mi away from San Juan.

Ciqala Suites Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 508 out of 1000 reviews
Rating 8 - Good. 218 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 99 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Aditya

Traveled with family
Liked: Cleanliness, amenities
Very spacious presidential suite, hotel was located in decent and quiet location. Staff was super courteous and helpful. I would deduct one star for the cockroaches in the kitchen area.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kenneth, LAKELAND

Traveled with family
Liked: Cleanliness
All was well. Great place
Stayed 3 nights in Jan 2026

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Paola was wonderful.
Stayed 1 night in Jan 2026

10/10 Excellent

Praba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean with good housekeeping every day. The staff is very friendly, professional and knowledgeable. The area was pretty safe as well as accessible to nearby dining spots and beaches by walk. Liked how the guests can spend some time at the rooftop even if we weren’t dining. The only complaint was with the breakfast. Day 1 we had to skip breakfast in the room because it wasn’t delivered even after the 1 hour slot passed. The juices were just average. Pancakes were burnt one day.
Stayed 5 nights in Dec 2025

2/10 Terrible

Greg

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible room
Stayed 1 night in Jan 2026

10/10 Excellent

Yvette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for three nights and we had an amazing experience. We stayed in the Presidential Suite and our room was beautiful. The staff here were so kind and helpful, rooftop restaurant was amazing. The hotel offered a shuttle to the beach and made to order breakfast every day. We would definitely stay here again.
Stayed 2 nights in Dec 2025

2/10 Terrible

Prithula

Stayed 4 nights in Dec 2025

10/10 Excellent

Abdus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, breakfast was fresh. Ac was running great.
Stayed 4 nights in Dec 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2025

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, amenities
Front desk staff were great. A wonderful place to stay and I plan to return.
Stayed 4 nights in Nov 2025

8/10 Good

Waldemar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

jeannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo trip. Safe, clean, staff was friendly and informative, breakfast was great and on time; air conditioning was cold, room was very comfortable.
Stayed 1 night in Dec 2025

8/10 Good

Eudes

Stayed 2 nights in Dec 2025

2/10 Terrible

Vijay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst
Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, looks like pictures online, friendly staff. Rooftop can get a little loud on weekend but its quiet during the week. Great location. Recommend!
Stayed 4 nights in Nov 2025

10/10 Excellent

rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. We are booking our next weekend getaway and staying in Ciqala again!
Stayed 4 nights in Nov 2025

10/10 Excellent

FERNANDO, Raleigh

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great breakfast, exelent front desk atention
Stayed 2 nights in Oct 2025

10/10 Excellent

Scott M

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice experience. Staff knowledgeable and helpful. Roof top bar/restaurant was a nice experience. The daily complementary room service breakfast was an unexpected bonus.
Stayed 4 nights in Nov 2025

10/10 Excellent

Drexel

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was very courteous.
Stayed 1 night in Nov 2025

10/10 Excellent

Robbie, Vancouver

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, friendly staff, great location. Thank you
Stayed 1 night in Oct 2025

6/10 Okay

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No availability to upgrade and given a low floor when I requested a higher floor months ago…. Want informed of all my benefits. Had to mention them…
Stayed 1 night in Nov 2025

2/10 Terrible

Janaia

Traveled with partner
Disliked: Staff & service, amenities
Property was very mediocre not worth the price
Stayed 4 nights in Oct 2025

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Oct 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yess
Stayed 1 night in Nov 2025

10/10 Excellent

FERNANDO, Raleigh

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025