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citizenM San Francisco Union Square

4.0 star property
4-star hotel near Moscone Convention Center, connected to a rail/subway station

Choose dates to view prices

Photo gallery for citizenM San Francisco Union Square

Room, 1 King Bed | City view
Business center
Lobby sitting area
Daily buffet breakfast (USD 22 per person)
Building design

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
72 Ellis Street, San Francisco, CA, 94102
  • Union Square
    ‪3 min walk‬
  • Moscone Convention Center
    ‪10 min walk‬
  • Oracle Park
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(261 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Francisco

Heart of San Francisco.Within a 10-minute walk of this Union Square hotel, you'll find Union Square and San Francisco Museum of Modern Art. Oracle Park and San Francisco Bay are also within 2 miles (3 km).

What's nearby

  • Union Square - 3 min walk - 0.2 miles
  • San Francisco Museum of Modern Art - 6 min walk - 0.4 miles
  • Moscone Convention Center - 10 min walk - 0.5 miles
  • Oracle Park - 2 min drive - 1.4 miles
  • Lombard Street - 4 min drive - 1.6 miles

Getting around

  • Market St & 4th St Stop - 2 min walk
  • San Francisco Station - 19 min walk
  • San Francisco Intl. Airport (SFO) - 30 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬3 min walk
  • ‪Cable55 - ‬3 min walk
  • ‪Kin Khao - ‬3 min walk
  • ‪King Of Thai Noodle - ‬2 min walk
  • ‪Caffé Central - ‬2 min walk

About this property

citizenM San Francisco Union Square

4-star hotel near Moscone Convention Center, connected to a rail/subway station
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. A 24-hour business center and coworking spaces are available. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM San Francisco Union Square.

This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 9 levels
  • Built in 2021
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
CitizenM San Francisco Union Square offers 195 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Languages

English

Similar properties

Front of property - evening/night

Hotel Nikko San Francisco

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  • Pet friendly
  • Free WiFi
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Aug 17 - Aug 18
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • iPad
  • iPod dock
  • LED TV with cable channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

How close is citizenM San Francisco Union Square to the airport?

CitizenM San Francisco Union Square is 19.7 mi (41-min drive) away from the Oakland Intl. Airport (OAK) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM San Francisco Union Square?

As of Jul 21, 2025, prices found for a 1-night stay for 2 adults at citizenM San Francisco Union Square on Aug 11, 2025 start from $164.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM San Francisco Union Square have an airport shuttle?

Airport shuttle services are not available at citizenM San Francisco Union Square.

How close is citizenM San Francisco Union Square to the beach?

This hotel is 6 mi (33-min drive) from Ocean Beach and 5.7 mi (11-min drive) from Baker Beach. Don't forget your sunscreen!

Does citizenM San Francisco Union Square offer free breakfast?

Free breakfast isn’t provided at citizenM San Francisco Union Square, but buffet breakfast is offered for a fee of USD 22 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at citizenM San Francisco Union Square?

No, there is no casino at this hotel, but San Pablo Lytton Casino (22-min drive) is nearby.

What time is check-in at citizenM San Francisco Union Square?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM San Francisco Union Square?

Free parking is not available at this hotel.

Does citizenM San Francisco Union Square have a pool?

CitizenM San Francisco Union Square does not have a pool.

Does citizenM San Francisco Union Square have a restaurant?

Yes, there is a restaurant on site.

Does citizenM San Francisco Union Square have a spa?

There are no spa services available at this hotel.

How close is citizenM San Francisco Union Square to downtown San Francisco?

CitizenM San Francisco Union Square is 1 mi away from San Francisco.

citizenM San Francisco Union Square Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1036 out of 1293 reviews
Rating 8 - Good. 193 out of 1293 reviews
Rating 6 - Okay. 39 out of 1293 reviews
Rating 4 - Poor. 15 out of 1293 reviews
Rating 2 - Terrible. 10 out of 1293 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the Hotel. Had a great experience there.
Stayed 3 nights in Jun 2025

2/10 Terrible

Sheila

Stayed 1 night in Jun 2025

10/10 Excellent

Sachiko

Stayed 2 nights in Apr 2025

10/10 Excellent

Sean, West palm beach

Stayed 1 night in Apr 2025

10/10 Excellent

Ben

Liked: Amenities
The stay was amazing, staff was super helpful. Loved the tablet controls for the room as well as the lighting and mood settings
Stayed 1 night in Apr 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compact, but cozy room with spacious coworking space in the lobby
Stayed 4 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast bar!
Stayed 5 nights in Mar 2025

10/10 Excellent

Denise

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly staff, cool concepts and good breakfast. The bed was really comfy and pillows really cozy
Stayed 1 night in Apr 2025

2/10 Terrible

Jinous

Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and affordable stay with a very modern vibe. Rooms are small but are very well appointed
Stayed 2 nights in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 6 nights in Apr 2025

10/10 Excellent

Ian

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Amenities
Was a nice stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Pierce, Hudson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, cleaning staff, and within walking distance of tasty food!
Stayed 4 nights in Apr 2025

10/10 Excellent

DEBORAH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, all the staff were friendly and helpful. Room was super clean and very high tech. The black out curtains in the room made sleep amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off a rather clean and quiet street compared to the surrounding neighborhood.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in Apr 2025

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Compact business hotel.

This is a good business hotel. Every room is brand new and modular in design. Very compact, and reminds you of staying in Japan. But big enough, and very clean.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Santina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicole

Stayed 1 night in Jan 2025

10/10 Excellent

Maggie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, easy check in and check out. Location is okay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at their miami location and this has the same quality. I like the efficient layout of the rooms and the cafe/bar is great for working. For the price I would stay at their locations again.