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DoubleTree by Hilton San Diego - Hotel Circle

4.0 star property
4-star Art Deco hotel near Mission Bay

Choose dates to view prices

Photo gallery for DoubleTree by Hilton San Diego - Hotel Circle

Lobby
View from room
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1515 Hotel Cir S, San Diego, CA, 92108
  • Place, Hotel Circle
    ‪1 min walk‬
  • Place, Fashion Valley Mall
    ‪15 min walk‬
  • Place, University of San Diego
    ‪3 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, Two Queen Beds, Accessible

Hydromassage showerhead, designer toiletries, hair dryer, towels

Suite, Two Queen Beds, Accessible

  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

7.4 out of 10
Good
(13 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible

7.4 out of 10
Good
(8 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mobility Accessible Two Queen Suite with Balcony and Roll-in Shower

In-room safe, desk, laptop workspace, blackout drapes

Mobility Accessible Two Queen Suite with Balcony and Roll-in Shower

  • Sleeps 6

View all photos for Mobility Accessible Two Queen Room with Balcony and Tub

In-room safe, desk, laptop workspace, blackout drapes

Mobility Accessible Two Queen Room with Balcony and Tub

  • Sleeps 4

View all photos for Mobility Accessible King Room with Balcony and Tub

Bathroom | Hydromassage showerhead, designer toiletries, hair dryer, towels

Mobility Accessible King Room with Balcony and Tub

  • Sleeps 2

View all photos for Mobility Accessible King Room with Balcony and Roll-in Shower

Hydromassage showerhead, designer toiletries, hair dryer, towels

Mobility Accessible King Room with Balcony and Roll-in Shower

  • Sleeps 2

View all photos for Mobility Hearing Accessible King Room with Roll-in Shower

Hydromassage showerhead, designer toiletries, hair dryer, towels

Mobility Hearing Accessible King Room with Roll-in Shower

  • Sleeps 2

View all photos for Mobility Hearing Accessible Two Queen Room with Balcony and Tub

In-room safe, desk, laptop workspace, blackout drapes

Mobility Hearing Accessible Two Queen Room with Balcony and Tub

  • Sleeps 4

View all photos for King, Family Suite

In-room safe, desk, laptop workspace, blackout drapes

King, Family Suite

  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bunk Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed with Sofa bed, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Family Suite, 2 Queen Beds

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View

7.2 out of 10
Good
(5 reviews)
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Pool View

7.8 out of 10
Good
(8 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

View from room

Room, 2 Queen Beds, City View

7.8 out of 10
Good
(18 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

View from room

Room, 2 Queen Beds, Pool View

7.4 out of 10
Good
(10 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds With Balcony-Non Smoking

  • Sleeps 5

King Room With Balcony-Non-Smoking

  • Sleeps 4

Two Queen Room with City View Balcony Top 2 Floors

  • Sleeps 5

Two Queen Room with Pool View Balcony Top 2 Floors

  • Sleeps 5

King Room with City View Balcony Top 2 Floors

  • Sleeps 3

King Room With Pool View

  • Sleeps 3

Pool View King Room Balcony Top 2 Floors

  • Sleeps 3

View all photos for 1 King Bed with Balcony

In-room safe, desk, laptop workspace, blackout drapes

1 King Bed with Balcony

7.0 out of 10
Good
(66 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior King Suite with Balcony

In-room safe, desk, laptop workspace, blackout drapes

Junior King Suite with Balcony

  • Sleeps 4

View all photos for 2 Queen Beds with Balcony and sofabed

View from room

2 Queen Beds with Balcony and sofabed

7.6 out of 10
Good
(147 reviews)
  • City view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

San Diego

Mission Valley stay.Your stay at this Mission Valley hotel places you within 3 miles (5 km) of Mission Bay and Hotel Circle. University of San Diego and Fashion Valley Mall are also within 3 miles (5 km).

What's nearby

  • Hotel Circle - 1 min walk - 0.0 miles
  • Fashion Valley Mall - 15 min walk - 0.8 miles
  • Riverwalk Golf Club - 15 min walk - 0.8 miles
  • University of San Diego - 3 min drive - 2.1 miles
  • Old Town San Diego State Park - 3 min drive - 2.6 miles

Getting around

  • Fashion Valley Transit Center Station - 3 min drive
  • Old Town Transit Center - 6 min drive
  • San Diego Intl. Airport (SAN) - 19 min drive

Restaurants

  • ‪Hampton’s “On The House” Breakfast - ‬10 min walk
  • ‪Monkey Bar - ‬4 min drive
  • ‪Crust Kitchen - ‬7 min walk
  • ‪Communion - ‬5 min drive
  • ‪The Remy - ‬3 min drive

About this property

DoubleTree by Hilton San Diego - Hotel Circle

4-star Art Deco hotel near Mission Bay
DoubleTree by Hilton San Diego - Hotel Circle offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton San Diego - Hotel Circle. For a fee, parking is available.

This Art Deco San Diego hotel is smoke free.

  • 1 building
  • 219 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 1967
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton San Diego - Hotel Circle offers 219 accommodations with safes and coffee/tea makers. 49-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This San Diego hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Meeting facility
Hilton San Diego Mission Valley
Mission Valley
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  • Hot tub
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, 2,399 reviews
$122 nightly
The price is $141
May 3 - May 4
Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 33 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 11 to 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium digital channels
  • MP3 dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 11 to 24 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered self parking fee: USD 33.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Circle San Diego
DoubleTree Hilton Circle
DoubleTree Hilton Hotel Circle
DoubleTree Hilton San Diego Circle
DoubleTree Hilton San Diego Hotel Circle
DoubleTree Hotel Circle San Diego
Hilton Hotel Circle San Diego
Hilton San Diego Hotel Circle
San Diego Circle
San Diego Circle Hotel
DoubleTree by Hilton San Diego Hotel Circle
DoubleTree by Hilton San Diego - Hotel Circle Hotel
DoubleTree by Hilton San Diego - Hotel Circle San Diego

Frequently asked questions

How close is DoubleTree by Hilton San Diego - Hotel Circle to the airport?

DoubleTree by Hilton San Diego - Hotel Circle is 6.6 mi (19-min drive) away from the San Diego Intl. Airport (SAN) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton San Diego - Hotel Circle?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Diego - Hotel Circle on Apr 26, 2026 start from $141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton San Diego - Hotel Circle have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton San Diego - Hotel Circle.

How close is DoubleTree by Hilton San Diego - Hotel Circle to the beach?

This hotel is 5.6 mi (16-min drive) from Mission Beach and 10 mi (24-min drive) from Coronado Beach. Don't forget your sunscreen!

Does DoubleTree by Hilton San Diego - Hotel Circle offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton San Diego - Hotel Circle, but buffet breakfast is offered for a fee of between USD 11 and 24 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at DoubleTree by Hilton San Diego - Hotel Circle?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton San Diego - Hotel Circle?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at DoubleTree by Hilton San Diego - Hotel Circle?

Free parking is not available at this hotel. Self parking is available for USD 33.00 per night.

Does DoubleTree by Hilton San Diego - Hotel Circle have a pool?

DoubleTree by Hilton San Diego - Hotel Circle features an outdoor pool.

Does DoubleTree by Hilton San Diego - Hotel Circle have a restaurant?

DoubleTree by Hilton San Diego - Hotel Circle is home to Seaglass Restaurant, which features local and international cuisine and happy hour.

Does DoubleTree by Hilton San Diego - Hotel Circle have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton San Diego - Hotel Circle to downtown San Diego?

DoubleTree by Hilton San Diego - Hotel Circle is 3.1 mi away from San Diego.

DoubleTree by Hilton San Diego - Hotel Circle Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 756 out of 1884 reviews
Rating 8 - Good. 339 out of 1884 reviews
Rating 6 - Okay. 321 out of 1884 reviews
Rating 4 - Poor. 227 out of 1884 reviews
Rating 2 - Terrible. 241 out of 1884 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

DAVID

Liked: Cleanliness
The staff was nice but I booked a room with a queen bed and instead I was given two full-size beds.
Stayed 1 night in Feb 2026

4/10 Poor

Madison

Liked: Staff & service
Disliked: Cleanliness, amenities
Room was dirty and air conditioning didn’t work even after maintenance came in.
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jan 2026

2/10 Terrible

Isabella

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location and exterior of the hotel were fine, but the room itself felt very outdated and had an odd smell. While I was checking in, another guest was complaining about bedbugs, which was concerning. Most of the front desk staff were rude and unhelpful; only one receptionist was actually friendly. The parking lot felt very sketchy, and they still charge $33 for it, which definitely didn’t feel worth it. Breakfast was extremely limited and the same every day — you might as well go to Starbucks and spend the same amount for something better. Overall, I would not recommend staying here.
Stayed 2 nights in Jan 2026

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Marc

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I am not one to leave reviews for anything but this one needs one. Also, I hate to be a negative nelly but unfortunately it needs it. Upon walking into our room we were hit with the worst mildew/musky smell. We opened the sliding door and room door just to get fresh air. The carpet is beyond disgusting and the wallpaper is falling off the wall. In the middle of the night my daughter began having trouble breathing while she was sleeping. The next morning I noticed sooo much debris/dust bunnies on the ceiling above her bed from the vent. Clearly hasn't been cleaned in I don't know how long. The TV had no signal so we couldn't watch anything. We were able to talk to someone about our issues and they stated they would have someone come up and do a deep clean of the room and fix the TV. It was never done. I will give the property at least one positive. There included (paid $40) breakfast is pretty good. With that being said, Save your money and go somewhere else.
Stayed 2 nights in Jan 2026

8/10 Good

David

Liked: Cleanliness
Stayed 2 nights in Jan 2026

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was in worse condition than we expected. Staining and a bit run down. Fridge and tv weren’t plugged in when we got to the room. There were enough outlets to plug the fridge, tv and light/lamp in where they needed to, so you had to choose. Beds seemed to be clean. Staff was courteous.
Stayed 1 night in Jan 2026

4/10 Poor

Daron

Stayed 1 night in Jan 2026

2/10 Terrible

Jeremy

Stayed 1 night in Dec 2025

10/10 Excellent

Luis

Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Disliked: Cleanliness
Homeless around
Stayed 3 nights in Jan 2026

10/10 Excellent

Shyanne

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great room & location.
Stayed 2 nights in Sep 2025

4/10 Poor

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was dirty and the AC wasn’t working. The staff wasn’t helpful. We just wanted to check in 30 minutes early and they kept saying the room wasn’t ready. Overall I would NOT stay here again
Stayed 2 nights in Jan 2026

2/10 Terrible

Atanas

Stayed 2 nights in Jan 2026

10/10 Excellent

Roland

Stayed 2 nights in Oct 2025

10/10 Excellent

Jodi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cookies at check in. Text messages asking about housekeeping
Stayed 4 nights in Dec 2025

8/10 Good

Jesus

Stayed 3 nights in Nov 2025

10/10 Excellent

Ismael

Stayed 3 nights in Dec 2025

10/10 Excellent

Gregory

Stayed 3 nights in Dec 2025

10/10 Excellent

Angie

Stayed 1 night in Nov 2025

10/10 Excellent

victor, Sacramento

Liked: Cleanliness, amenities, property conditions & facilities
Great service and attention to detail. Quiet space, not much traffic. Easy way in and out of the area.
Stayed 1 night in Nov 2025

8/10 Good

Edna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property
Stayed 2 nights in Dec 2025

2/10 Terrible

Samer, Gilbert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad hotel and very dirty room and carpet everything bad
Stayed 2 nights in Dec 2025

2/10 Terrible

Candace

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk made me stand and wait for awhile before they even acknowledged me while they were clearly not busy and speaking in another language. I was not given any info regarding the breakfast buffet that I paid additional for. In the morning, I was told that I had to go to the front desk to ask for a ticket to be able to dine. That was inconvenient. Same thing for the second morning. At the dinning hall, no one offered the omlet that was to be prepared as mentioned on the signed at the front of the hall, and no coffee service was offered either. Later in the day, I went to the front desk to get the new towels sets and toilet paper that my room needed and witnessed the staff give complimentary cookies and water for the guests in front of me that just checked in. I received neither. The shower water barely came out.
Stayed 2 nights in Dec 2025