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Hyatt Place Richmond/Arboretum

Property class: 3
3-star hotel in North Chesterfield

Choose dates to view prices

Photo gallery for Hyatt Place Richmond/Arboretum

A hotel with a covered entrance, large windows, and a brick facade.
A modern bar area with a long counter, bar stools, and a television screen.
A modern lobby with seating, a reception desk, and a large abstract artwork.
A buffet-style breakfast area with wooden cabinets, a glass display case, and a variety of food items.
A reception desk with a marble top, a geometric patterned wall, and a map on the wall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
201 Arboretum Place, Richmond, VA, 23236
  • Place, Putt-Putt Fun Center
    ‪2 min drive‬
  • Place, Rockwood Park
    ‪7 min drive‬
  • Place, Chesterfield Towne Center
    ‪7 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Studio Suite, Multiple Beds

A hotel room with a desk, chair, sofa, and a small table with a lamp.

Standard Studio Suite, Multiple Beds

8.8 out of 10
Excellent
(83 reviews)
  • 405 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

A hotel room with a sofa, a small table, a bed, a TV, and a painting on the wall.

Standard Studio Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(97 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

A hotel room with a sofa, a small table, a bed, a TV, and a painting on the wall.

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

7.8 out of 10
Good
(8 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

A hotel room with a desk, chair, sofa, and a small table with a lamp.

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

8.2 out of 10
Very good
(13 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

A hotel room with a large bed, two bedside tables, a chair, and a wall-mounted phone.

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(13 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Richmond

North Chesterfield stay.Your stay at this North Chesterfield hotel places you within 3 miles (5 km) of Johnston-Willis Hospital and Chesterfield Towne Center. Chippenham Hospital and Rockwood Park are also within 6 miles (10 km).

What's nearby

  • Putt-Putt Fun Center - 2 min drive - 1.5 miles
  • Rockwood Park - 7 min drive - 4.4 miles
  • Chesterfield Towne Center - 7 min drive - 4.0 miles
  • James River - 9 min drive - 5.9 miles
  • River City Sportsplex - 9 min drive - 7.0 miles

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • ‪COOK-OUT - ‬3 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Mike's Pizza & Grill - ‬3 min drive
  • ‪Olive Garden - ‬19 min walk

About this property

Hyatt Place Richmond/Arboretum

3-star hotel in North Chesterfield
Hyatt Place Richmond/Arboretum offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 744 square feet (69 square meters) and includes conference space. The business-friendly Hyatt Place Richmond/Arboretum also features coffee/tea in a common area, a convenience store, and express check-in. For a fee, parking is available.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 744 sq ft of conference space
  • 69 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Television in lobby
  • Elevator
  • Bar or lounge
  • Dining venue
Hyatt Place Richmond/Arboretum offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 8 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 8 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open May 18 and close October 04.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Frequently asked questions

How close is Hyatt Place Richmond/Arboretum to the airport?

Hyatt Place Richmond/Arboretum is 18.7 mi (24-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place Richmond/Arboretum?

As of Nov 4, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Arboretum on Nov 30, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place Richmond/Arboretum have an airport shuttle?

Airport shuttle services are not available at Hyatt Place Richmond/Arboretum.

Does Hyatt Place Richmond/Arboretum offer free breakfast?

Hyatt Place Richmond/Arboretum offers free buffet breakfast every day.

Is there a casino at Hyatt Place Richmond/Arboretum?

No, there is no casino at this hotel.

What time is check-in at Hyatt Place Richmond/Arboretum?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hyatt Place Richmond/Arboretum?

Free parking is not available at this hotel. Self parking is available for USD 8 per day.

Does Hyatt Place Richmond/Arboretum have a pool?

Hyatt Place Richmond/Arboretum features a seasonal outdoor pool. The pool is closed seasonally each year from October 1 to May 13.

Does Hyatt Place Richmond/Arboretum have a restaurant?

Hyatt Place Richmond/Arboretum is home to The Placery, which features light fare.

Does Hyatt Place Richmond/Arboretum have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place Richmond/Arboretum to downtown Richmond?

Hyatt Place Richmond/Arboretum is 7.8 mi away from Richmond.

Hyatt Place Richmond/Arboretum Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 478 out of 1005 reviews
Rating 8 - Good. 229 out of 1005 reviews
Rating 6 - Okay. 154 out of 1005 reviews
Rating 4 - Poor. 73 out of 1005 reviews
Rating 2 - Terrible. 71 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Ett helt okej hotell som fungerade bra för en kort vistelse, men som inte riktigt levde upp till den standard man förväntar sig av Hyatt. Rummen var rena och sängarna bekväma, men hotellet börjar kännas lite daterat och saknar det där lilla extra. Servicen var bra och läget fungerade väl för våra behov, men helhetsintrycket blev ganska ordinärt. Plus: * Rent och bekvämt * Trevlig personal * Bra läge om man passerar genom Richmond Minus: * Något slitet och daterat * Saknar den premiumkänsla man ofta förknippar med Hyatt
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ett helt okej hotell som fungerade bra för en kort vistelse, men som inte riktigt levde upp till den standard man förväntar sig av Hyatt. Rummen var rena och sängarna bekväma, men hotellet börjar kännas lite daterat och saknar det där lilla extra. Servicen var bra och läget fungerade väl för våra behov, men helhetsintrycket blev ganska ordinärt. Plus: * Rent och bekvämt * Trevlig personal * Bra läge om man passerar genom Richmond Minus: * Något slitet och daterat * Saknar den premiumkänsla man ofta förknippar med Hyatt
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Läget är väldigt bra. Man parkerar bra och det är lite lugnare och det känns tryggt. Hotellet har en trevlig pool och renhållningen är bra.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Disliked: Staff & service
I was traveling for a family gathering and drove 4 hours. I was hoping to check in an hour earlier and was told told I have to pay extra. When I asked for a room same floor as my family , I was told the room will be ready in 30minutes then became 1 hour. Even after 1 hour, it was not ready. The most frustrating experience was no one would update you with any information until you come and ask despite sitting close to the front desk. I ended up getting a room at a different floor because I got tired of waiting . . The breakfast selection was SO limited and few that I wouldn’t call much of a breakfast for the price you pay to stay at the hotel. The room was adequate and clean. The staff’s interaction first day was disappointing but checking out was fine. I had stayed at Hyatt’s Place at time Square on New Year eve and the price served there was the BEST! The place was clean and the staff were VERY FRIENDLY.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Room had a very strong smell of chlorine. Not enough closet space, the bathrooms are very small.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable Stay
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Hotel is located in a convenient location . Rooms are spacious and can comfortably fit 3 -4 guest. However, the property lacks some basic amenities like lotion and bath soap for convenience. Also, they charge for parking on their lot which adds up pretty quickly after weekend.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service
Hotel was full of teens who seemed to be greatly under supervised. Loud on the floor until 1 in the morning slamming doors. Asked staff to help with the noise and they said I just need to wait a hour and let people settle in or I could move my three sleeping toddlers at a1 am to another floor. Sofas are stained. Bathroom needed several repairs. Over all not happy with the stay.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
My room wasn't clean. Crumbs on the floor near the bed (a big one, like a whole dropped bite from someone's food), the bed skirt was dirty, there was a pencil eyeliner shaving chunck near the closet door and some brown squishy dropping on the floor. I'm just glad I always bring my own sheets and towels to hotels because you never know what you're going to walk into! The staff were friendly this morning!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
The location was convenient. The room bathroom shower rod wasn’t properly installed so the shower curtain wouldn’t stay expanded. There was a cracked mirror on the closet door. The pet and parking fee was unexpected. The reception and kitchen staff weren’t as friendly as you would expect.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all ok
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not clean and it was more like a motel. My family and I left a day early and I was not granted a refund.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love t;he full breakfast, very polite staff, nice clean comfortable room
Stayed 5 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to cancel my reservation with you guys and nobody answered me.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great breakfast this place offers! Everything you could want and then some! It was pretty crowded on Saturday so I opted out but Monday was great! My room was nice, clean and big! I didn’t get a chance to use the pool but it did look refreshing and inviting…the elevator made a scary noise when I first arrived but never heard a peep again! I would stay again!
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo todo bien
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome awesome awesomeness
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice outdoor pool, property is nice and well maintained, lots of amenities
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience. The facility was clean and the staff was very helpful. I would definitely stay there again
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Everything was ordinary, but the terrible part was being charged $9 for parking. That's truly unfair. Parking should either be free for guests
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lean and staff professional. Great place to overnight
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
this visit was with my family kids its overall good i want to point out some issues 1- on the front entrance you have a smoking bench .. hotel looking like smoking building 2- Breakfast area is so small and menu is also limited 3- Breakfast serving team is looking very tired if ask about anything they not listen
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Place was dump. I felt like i was staying at a Motor Inn. Room was so dirty shower had mold. Pool was so gross. Lawn chairs looked cheap. I chose this hotel chain cause i thought it was high end.
Stayed 2 nights in Jul 2026

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