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4.0 out of 5

"Very quiet, nice location. Very clean. Front desk clerk was super nice. " More

By a verified traveler on Wed 17 Jun 2020

Hotel Description

3-star hotel near Broad Street

Heart of Richmond

Within a 15-minute walk of this Downtown Richmond hotel, you'll find Broad Street and Greater Richmond Convention Center. Shockoe Slip and The National are also within half a mile (1 km).

Free shuttle, breakfast

A free area shuttle and self parking are featured at this hotel, along with a 24-hour fitness center. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. A 24-hour business center, dry cleaning, and luggage storage are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$123* Per night/room Jul 12 - Jul 13

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Transfer Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Express Richmond Downtown ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Richmond Downtown

Everyone (4) Couples (1)
5 out of 5
Very quiet, nice location. Very clean. Front desk clerk was super nice.

Posted by , from Cross Junction, VA on Jun 17, 2020

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4 out of 5

Decent hotel but good employees

The hotel was nice for the most part other than one of the elevators weren't working. The employees were very friendly to us. Overall it was a good hotel with good placement. Right in downtown.

Posted by on Jun 16, 2017

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5 out of 5

Nice play to stay!

Cons: The smell of gas from the van that picked us up from train station
Location: A lot of eating establishments but no place to park! So thankful hotel had another van to take us places
The experience at the Holiday Inn Express downtown Richmond was great! The only bad part was when they came and picked us up from the train station in a van that stunk like gasoline! Almost made us sick so thankfully the ride wasn't very far to the hotel. Other than that it was great. The staff went out of their way to let us know accommodations for places to eat and go visit. Would definitely stay there again.

Posted by on Dec 12, 2016

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4 out of 5

Good choice

Pros: Price, location, breakfast
Location: One of the closest places to eat was called the 3rd St Diner. It has a very interesting history and even some ghosts!
This hotel was a good choice for us. We wanted to be where we could see more of Richmond on foot, yet we wanted somewhere reasonably priced. The hotel was over all very nice. The room we had on the 6th floor had a nice view of the city lights at night. It had been recently fixed up, with nice touches, new lampshades etc. Cleanliness was OK. Do note that the hot water was VERY hot. Parking could be a real problem for people with large cars. We drove in with our smallish pickup truck and the antenna was hitting the ceiling of the parking garage, it has only a 6 foot clearance. The elevator can only be used with the room key, an extra safety feature, but perhaps a sign of a troubled area. There were plenty of places to eat that you could walk to within 15 min, but it is in a neighborhood where you might not want to walk alone late at night. The breakfast that was included in the rate was very good, something for everyone. Warm items were included, sausages, gravy, omelets. We also used the free hotel shuttle that will take you anywhere you want to go within a 2 mile radius. All the people working there were very pleasant and helpful.

Posted by , from Charlottesville VA on Aug 31, 2016

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4 out of 5

Great Staff!

Pros: downtown location, free breakfast
Cons: Longer breakfast hours, I like to sleep in a bit longer
Location: GWARBAR!!!
Everybody was friendly and courteous! Responded to all of our request promptly with a smile.

Posted by , from RI on Sep 4, 2015

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4 out of 5

Excellent staff and service

Pros: Close restaurants, Free Internet, Quiet, Free breakfast, helpful staff
Cons: building is dated
I would highly recommend this hotel based on the helpful staff. the room was clean, roomy and modern although the building itself is a bit dated. I would stay here again in a heartbeat.

Posted by on Nov 13, 2012

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5 out of 5

Excellent Hotel

I was not sure what to expect after reading earlier reviews of this hotel. I was happy to find a clean hotel, newly renovated rooms, and a friendly staff. The staff at the front desk were very helpful when I needed directions to get to an event. Even the cleaning staff were cheerful and friendly. I plan to stay at this hotel during my next visit.

Posted by on Aug 18, 2008

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1 out of 5


Awful. Old old old, they are trying to renovate, but that seems to consist of just painting over the filth. The bathroom was dirty, hair on the towels and floor, mildew on the tile. I would NEVER stay here again. AWFUL.

Posted by on Jul 15, 2007

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4 out of 5

Race Trip

This hotel was very affordable-nice hotel for the $'s. We needed a hotel when we attended the 0506 Richmond race. It was very convenient to the track shuttle which was great. The rooms were clean/ spacious. I only went by what I saw on the ratings and their website and we were totally satisfied. We had no idea what to expect. It had a refrig and microwave in the suite which is always nice to have. It also had a business center with a computer and printer and copy machine.

Posted by on May 17, 2006

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About the Holiday Inn Express Richmond Downtown

Location 201 E Cary St, Richmond, VA 23219

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available daily. Holiday Inn Express Richmond Downtown also features a 24-hour fitness center, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 3-star Richmond hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Richmond Intl. Airport (RIC) (16.4 km / 10.2 mi)
  • Train station: Richmond Main Street Station (1.6 km / 1 mi)
  • Property shuttles: Free area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Richmond Downtown offers 100 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk
  • Parking height restrictions apply


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Richmond Downtown
  • Holiday Inn Hotel Richmond Express Downtown
  • Holiday Inn Express Downtown Richmond Hotel Richmond
  • Holiday Inn Express Richmond
  • Holiday Inn Richmond
  • Holiday Inn Express Richmond Downtown Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.