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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

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3 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Creator video
3 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Building design
6 bars/lounges, 2 swim-up bars, 2 poolside bars
Luxury
5.0 star property
8.6

Excellent

Gulf-side adult paradise

Sparkling pools cascade throughout the resort, providing lively entertainment and tranquil retreats with ocean views. Attentive staff create personalized experiences through daily activities. After sunset, skilled mixologists craft signature cocktails while the Italian restaurant serves delicious cuisine.

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Puerto Morelos Beach
    ‪14 min drive‬
  • Place, Puerto Morelos Town Square
    ‪20 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

9.4 out of 10
Exceptional
(91 reviews)
  • Resort view
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 614 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise) | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds (Paradise)

9.0 out of 10
Wonderful
(27 reviews)
  • Resort view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront | Premium bedding, down comforters, minibar, in-room safe

Honeymoon Suite, Beachfront

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | Premium bedding, down comforters, minibar, in-room safe

Studio, Oceanfront (Paradise)

9.8 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 614 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

9.0 out of 10
Wonderful
(6 reviews)
  • Resort view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

9.2 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Chillout)

10.0 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Paradise Swim-up)

9.8 out of 10
Exceptional
(17 reviews)
  • Resort view
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite (Paradise)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise)

9.2 out of 10
Wonderful
(19 reviews)
  • Resort view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Puerto Morelos

Seaside stay .Within 6 miles (10 km) of this hotel, you'll find Arrecife de Puerto Morelos National Park and Petempich Bay. Also within 9 miles (15 km) are Moon Palace Golf Club and Puerto Morelos Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.3 miles
  • Puerto Morelos Beach - 14 min drive - 6.5 miles
  • Moon Palace Golf Club - 16 min drive - 9.8 miles
  • Ojo de Agua Beach - 19 min drive - 8.7 miles
  • Puerto Morelos Town Square - 20 min drive - 8.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Le Chique - ‬6 min drive
  • ‪Lobby Bar - ‬5 min walk
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Restaurante Zócalo - ‬6 min drive
  • ‪Siena Restaurant - ‬6 min drive

About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Luxurious 5-star hotel with 3 outdoor pools
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers its guests 3 outdoor swimming pools and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 4340 square feet (403 square meters) and includes conference space. The luxury Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive also features concierge services, dry cleaning/laundry services, and 24-hour room service. Free self parking and valet parking are available.

This 5-star Puerto Morelos hotel is smoke free.

  • 355 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Meeting rooms
  • 4340 sq ft of conference space
  • 403 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Coffee shop
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, bathrobes, and hair dryers.

This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desk chairs and phones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • 3 outdoor pools
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Parties and events are allowed on site. 

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Frequently asked questions

How close is Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive to the airport?

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is 12.5 mi (20-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive on May 17, 2026 start from $312, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive have an airport shuttle?

Airport shuttle services are not available at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive.

How close is Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive to the beach?

This hotel is 17.2 mi (24-min drive) from Delfines Beach and 6.5 mi (13-min drive) from Puerto Morelos Beach. Don't forget your sunscreen!

Does Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offer free breakfast?

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?

No, there is no casino at this hotel.

What time is check-in at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?

This hotel offers free self parking and valet parking.

Does Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive have a pool?

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive features 3 outdoor pools. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive have a restaurant?

Yes, there are 4 restaurants on site.

Does Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive have a spa?

This hotel has a spa, which features massages.

How close is Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive to downtown Puerto Morelos?

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is 4.3 mi away from Puerto Morelos.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 994 out of 1786 reviews
Rating 8 - Good. 436 out of 1786 reviews
Rating 6 - Okay. 216 out of 1786 reviews
Rating 4 - Poor. 66 out of 1786 reviews
Rating 2 - Terrible. 74 out of 1786 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gizela, palm harbor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool bars
Stayed 3 nights in Feb 2026

10/10 Excellent

Sandra L

Liked: Cleanliness, staff & service, amenities
We had the good fortune of working with Dafne, who is amazing, she took care of everything for us from making sure we had a cabana to helping us with dinner reservations to stopping by every day just to check in and see how our our stay was going. Then there’s Rodolfo, who makes the most amazing lemon drops, ask for with tequila, he is the bartender at the steakhouse. We spent more than one night sitting at the bar with him. He’s funny and gracious, and really made her stay amazing The rooms were great. The balconies were lovely. The room service was exceptional. We would highly recommend this location for an adult only experience.
Stayed 7 nights in Feb 2026

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The whole resort is gorgeous and spotless. The rooms are so comfortable and we loved that the beds got cleaned every day and our water bottles were stocked in the fridge. The staff is incredible, everyone was very friendly and accommodating. The food was delicious and the pool bar was so good. We would stay again, 10/10!
Stayed 5 nights in Jan 2026

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was absolutely spotless.In fact, the whole resort, was so spotless. All the stuff was so attentive a few shout outs go to Marchello, Sergio, and Jamie. I forgot other names, but by far the best resort we've been to. License to chill, we enjoyed lunch every day, everyone there went above and beyond, and the food was fantastic. Both the Italian and the Steakhouse are a must We got to see the Caribbean and the Mexican shows both very enjoyable. Can't wait to come back!!!
Stayed 6 nights in Jan 2026

8/10 Good

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Jan 2026

6/10 Okay

Jodie

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean hotel, room was nice. Food and drinks mediocre. Entertainment ok. You get what you pay for
Stayed 5 nights in Jan 2026

10/10 Excellent

David, Hatton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, friendly staff, excellent food choices!!
Stayed 5 nights in Jan 2026

6/10 Okay

Grzegorz

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We stayed here for 5 night. We have stayed in many other resorts in the past. Overall, we are kind of disappointed. We would not stay here again. Pro's: - fairly new, modern resort - very clean - nice stuff Con's: - No beach access - Extremally cold water in the pool - seems like they do not heat the water at all, you can hear people complaining about it all the time - not enough sun beds, after 9am it's almost impossible to find one. - very low variety of food comparing to resorts like Riu etc. - boring entertainment at the pool, again comparing to Riu Resorts etc.
Stayed 5 nights in Jan 2026

8/10 Good

tsering

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They welcomed us with margarita popsicle. Room was nice. Clean and 24 hours room cleaning service. Staff are nice. Food was okay. I would give 8/10. They didnot have much activities through out the days. Overall it was good.
Stayed 6 nights in Jan 2026

6/10 Okay

JUSTIN

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool was unheated so very cold in the winter months should be heaters we paid extra for a swim up room but could not use at all Ran out of basic items like bacon tonic water and wine All the restaurants to book were full but when you turn turned up they were lots of tablets empty
Stayed 3 nights in Jan 2026

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was fantastic, the room was very clean. The food was not bad, we enjoyed the trip.
Stayed 6 nights in Jan 2026

6/10 Okay

Donald bm

Stayed 7 nights in Jan 2026

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, I would rate my stay an 8 out of 10! The staff were super friendly and helpful and always made sure that whatever I needed I got. My only issue with this resort is that, no one could explain to us how the “resort credit” work. We had a $500 resort credit and we were told by the front desk staff to reach out to the spa (where the credit could be spent) cool took the paper to the spa and the Rep (super nice) explained it. So depending on the service (I got and mani & Pedi and my partner for a facial) how it was explained that amount for those services were listed $30 for the mani and $30 for the pedi, $80 or $90 was for the facial. Got the services and we went to enjoy the rest of the day. On the day of check out, the front desk agent was like we have a $197.00 credit for the spa services and we were puzzled cause the “resort credit” was suppose to cover the services. Apparently it doesn’t, contacted the spa only for them to now inform us that the “$500 resort credit” is a discount. To date I am still confused how is that possible and how is $500 credit a discount? We’ve asked numerous of works to explain that to us, but no at the hotel could explain it. I would say to whomever is going here to ignore the resort credit cause it was a total scam. That dampened my interest in ever going back and staying to this place cause I felt I was robbed. Ended up paying almost $300 CAD to cover that charge! Big scam!!
Stayed 4 nights in Jan 2026

4/10 Poor

Dorothea

Liked: Cleanliness
Disliked: Amenities
This hotel is clean but there is no beach, no activities in other words boring. We went to the Mayan ruins. They told us we would have 2 hrs travel to destination. It took 4 hours. Other things as well. Manager rude. Stay somewhere else.
Stayed 1 night in Jan 2026

8/10 Good

Katrina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We spent four nights at Margaritaville and found it to be a beautiful resort with great room accommodations. Our room was cleaned every day, and we appreciated having plenty of water bottles stocked in our fridge. The staff was very friendly and helpful. Since my husband and I enjoy spending time by the pool, this resort was perfect for us. However, if you prefer a beach, this may not be the right choice for you. We thoroughly enjoyed the steakhouse, but making dinner reservations at reasonable times was quite challenging, so it's best to organize those as soon as you arrive. Overall, we give the resort a rating of 4 out of 5, primarily because there was no beach and not many à la carte restaurant options.
Stayed 4 nights in Jan 2026

8/10 Good

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very good ocean view room and clean. Angel was great with the entertainment. The Italian restaurant was excellent, especially the pizzas. Poolside service was good.
Stayed 7 nights in Jan 2026

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at this hotel. Everything was very clean, beautiful, and well maintained. The staff was absolutely amazing — friendly, attentive, and always ready to help. We especially appreciated that the hotel is well secured, which made us feel safe and comfortable throughout our stay. The buffet was another highlight: the staff provided excellent service, always welcoming and attentive to guests. Overall, a fantastic experience, and we would happily return and recommend this hotel to others.
Stayed 10 nights in Jan 2026

8/10 Good

Jose Antonio, Waterbury

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I visited Jan 7-12 , 2025. So the biggest issue for us is that there was absolutely NO Direct Beach Access on the property. They lost their beach during their last hurricane. - Pro’s: Nice resort overall, we stayed on the 4th floor with our own Pool and Ocean View. -The Steak House food was Amazing and our server went above and beyond for us. I wish I could remember his name because he was amazing. -Different Theme Night for dinner: Caribbean Night where the staff performs during dinner -Room service was pretty good -overall staff was very welcoming and friendly - You get points that you can use, unfortunately we didn’t know that we can use them in the coffee shop until the last evening. -CONS: - NO Direct Beach Access - Not a lot of Variety in regards to Resturant's -The entertainment at the pool was okay. They definitely need more especially since this is an Adults Only Resort - The Restaurant options are slim and they close early ( should be able to get more food options on the late night menus) - You must make reservations for dinner days in advance at the concierge desk during certain times -The app is not as functional as you would expect. It doesn’t allow you make reservations via the app. The night life options are slim.
View from our room with our pool and ocean view
Poolside facing the ocean
Stayed 5 nights in Jan 2026

8/10 Good

Garrick Pereira, Michelle James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay at Margaritaville! The check-in process was easy. The room was spacious and super clean. Amenities are as described. The breakfast buffet was great. They have different cuisine each day at The Boathouse. Landshark was good for drinks and apps. Reservations are required at the steakhouse and the Italian restaurant. We had the opportunity to have dinner at the Italian restaurant and it was delicious. They have different activities throughout the resort. Needless to say, the staff works incredibly hard especially at the restaurants and bars. Kudos to the team on their commitment and energy in making sure each guest is cared for. The bartenders at the Salted Rim are so talented! The employees are really nice and warm. We truly enjoyed our stay.
Stayed 4 nights in Jan 2026

6/10 Okay

Colin

Stayed 1 night in Jan 2026

6/10 Okay

Natalia

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was clean and in good condition, and the pool area was nice. The food was just okay, nothing special. A big downside was how difficult it was to make dinner reservations at the restaurants - it was very frustrating. The biggest negative for me was the lack of a beach. When I booked the hotel online, it was advertised as being on the beach, but there is no beach at all. This hotel may be fine for people who enjoy pools. But for those who prefer the beach,it’s not a good choice. I would not return.
Stayed 7 nights in Jan 2026

8/10 Good

Igor

Stayed 8 nights in Jan 2026

10/10 Excellent

Vida

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness & friendliness!
Stayed 2 nights in Jan 2026

10/10 Excellent

Ronnie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. There's no beach however, even without beach access, I give it a 10/10. My husband and I had an amazing 10 day vacation at this resort. I dont know why anyone would leave a negative review. I never write reviews, but this place is a gem.
Stayed 1 night in Dec 2025

6/10 Okay

simon

Traveled with family
Liked: Cleanliness, property conditions & facilities
I’m giving Margaritaville Island Reserve Riviera Maya three stars, mainly based on comparison. If this had been my first visit, I likely would have rated it four or even five stars. However, having stayed here before, it’s clear the overall quality has been reduced compared to what the resort used to offer. The biggest downgrade is the alcohol selection. In the past, Jack Daniel’s was available throughout the resort. It’s now gone, and the overall alcohol quality has noticeably declined. Food quality has also slipped. At the LandShark Bar & Grill, the LandShark burger used to feel like a fresh meat patty; now it looks and tastes like a frozen, industrial pre-made patty. The removal of the nacho tower is another disappointment — it used to be a fun standout feature and has been replaced by a basic plate of nachos. We also had issues getting reservations. We were never able to secure a spot at the steakhouse, so we didn’t get to eat there at all due to lack of availability. On the positive side, the resort is still very clean and well maintained, and the property remains in great shape. The lack of a beach was expected and not an issue. Finally, the Joe Merchant store has changed for the worse. You used to be able to redeem points for many items; now the selection is very limited, with most items requiring payment. Overall, the resort is still pleasant, but the noticeable downgrades make it hard to justify a higher rating.
Stayed 2 nights in Jan 2026