4/10 Malo
Petrina R.
12 ago. 2023
No le gustó: Limpieza
Owner had no clue I was even coming
Upon arrival at the welcome center at check in the ladies asked me if I had the correct address and the right dates.. I said I absolutely do .. They did not have me listed. The office had me send emails to them confirming my booking # listing the address.. once I sent to them they contacted the owner Ryan. Ryan told them he has no knowledge of any booking for my dates .. I was told I was going in as his guest and that if anyone asked there was no money exchange.. Ryan apologized and said he was going to contact Evolve the next morning. Evolve was very much on top of their game I received an e-mail daily from them .. Upon my arrival home was not sanitized or cleaned for my family it had an overwhelming pet smell, linens haven’t been washed even if they are for show shouldn’t have to sit down and smell the dust coming off the throw blankets.
I personally had to clean the home before enjoying my stay with my family..
I will be in touch with management to provide me back with cleaning fee I had to pay and wasn’t provided..
Yard ! Couldn’t use at all, table was covered and had algae all over it .. The grill was covered in old food..
The inside stove couldn’t use as it was black inside .. Beautiful home but a lot of love and care needed as well as professional cleaning, the amount of seeds and food on shelves as I opened drawers was totally unacceptable.. Pillows provided we’re completely yellow and sweat stained .. I could write my name in the dust covered lamps .
Petrina R.
Se hospedó 5 noches en agosto de 2023