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Doubletree by Hilton Pittsburgh Greentree

4-star property
500 Mansfield Avenue, Pittsburgh, PA 1-855-201-7819
3.8 out of 5
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See all 20 travelocity Reviews

"Overall very pleasant stay. No issues at all. Very friendly front desk staff. " More

By a verified traveler on Sun 12 Jun 2022

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Hotel Description

4-star hotel near Heinz Field

In suburbs

At this Pittsburgh hotel, you'll be within 3 miles (5 km) of West End-Elliott Overlook Park and 6 miles (10 km) of Heinz Field. Rivers Casino and PPG Paints Arena are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$110* Per night/room Aug 23 - Aug 24

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Doubletree by Hilton Pittsburgh Greentree ratings based on 20 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Doubletree by Hilton Pittsburgh Greentree

Everyone (10) Couples (2) Family (8)
5 out of 5
Overall very pleasant stay. No issues at all. Very friendly front desk staff.

Posted by on Jun 12, 2022

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Comment from Hotel Management

Jun 14, 2022 by Ashley Wuenstel-Front Desk Supervisor

Please allow me to personally thank you very much for taking the time to complete our Travelocity.com survey with honest feedback. We are extremely pleased that you found your stay to be excellent and we look forward to being your host again in the very near future! We are always thrilled to hear such positive feedback from our guests' experiences. Thank you again and Have a fantastic day!

4 out of 5
Front desk staff was very friendly. The market prices weren’t marked & staff didn’t know correct prices. Overall the room was comfortable, but not as clean as it should be. Hotel was just middle of the road.

Posted by , from Tulsa on Mar 22, 2022

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Comment from Hotel Management

Apr 18, 2022 by Ashley Wuenstel-Front Desk Supervisor

Thank you for taking the time to share your experience on Travelocity.com. We strive to create EXCELLENT experiences for each and every one of our guests and will use your feedback to continue to improve. We hope that, should your travels bring you back to Pittsburgh, we have an opportunity to serve you in the future.

2 out of 5
The hotel under new management as reported upon arrival. The advertisement and website misleading on what was available. The website and reputation of Double Tree this hotel didn’t measure up. The elevator smell the one leading to my room. The bar was closed and only one small cafe. The small refrigerator in room stunk and no microwave in room . I communicated my concern about the failed advertisement about the bar but was unable to communicate the other stuff mentioned but manager on duty didn’t seem to interested.

Posted by on Oct 19, 2021

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Comment from Hotel Management

Oct 19, 2021 by hsantoro

Thank you for taking the time to share your experience with us. We strive to create EXCELLENT experiences for each and every one of our guests and will use your feedback to continue to improve. We hope that, should your travels bring you back to Pittsburgh, we have an opportunity to serve you in the future.

2 out of 5
Upon making my reservation I checked the box for an up charge for in room WIFI and a “full breakfast”. Neither charge was relevant. All customers could access free WIFI and no full breakfast service was available. The only breakfast service was a makeshift walk-in where a limited menu of breakfast sandwiches were available. I realize that COVID had limited food service but at this stage of the pandemic, Hilton should be offering a decent range of food services in their facilities .

Posted by on Oct 6, 2021

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Comment from Hotel Management

Oct 7, 2021 by hsantoro

Thank you for taking the time to share your experience with us. We strive to create EXCELLENT experiences for each and every one of our guests and will use your feedback to continue to improve. We hope that, should your travels bring you back to Pittsburgh, we have an opportunity to serve you in the future.

4 out of 5
I enjoyed the change of the hotel being built into a hill, but the asphalt was old and needed to be replace. The pool was a little unkept, but was being cleaned the day before we checked out.

Posted by , from eden prairie on Sep 1, 2021

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Comment from Hotel Management

Sep 2, 2021 by hsantoro

Thank you for staying with us, we appreciate your feedback!

3 out of 5
Pool was open. Unexpected fees after arriving

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 14, 2021 by HSANTORO

Thank you for staying with us, we appreciate your feedback!

5 out of 5
I loveee how big the hotel is itself and the rooms are always clean I always book at this hotel because they have nice rooms

Posted by on Jun 30, 2021

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Comment from Hotel Management

Jul 1, 2021 by hsantoro

Thank you for staying with us, we appreciate your feedback!

4 out of 5
N/a

Posted by on May 3, 2021

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Comment from Hotel Management

May 5, 2021 by hsantoro

Thank you for staying with us, we appreciate your feedback!

5 out of 5

Posted by on Apr 10, 2021

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Comment from Hotel Management

Apr 21, 2021 by hsantoro

Thank you for staying with us, we appreciate your feedback!

5 out of 5
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Posted by on Mar 11, 2021

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Comment from Hotel Management

Mar 11, 2021 by hsantoro

Thank you for staying with us, we appreciate your feedback!

About the Doubletree by Hilton Pittsburgh Greentree

Location 500 Mansfield Avenue, Pittsburgh, PA 15205

Property Features

Doubletree by Hilton Pittsburgh Greentree offers its guests a seasonal outdoor pool, an indoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 29999 square feet (2787 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Doubletree by Hilton Pittsburgh Greentree. Free self parking is available. Smoking is allowed in designated areas at this 4-star Pittsburgh hotel.

  • 460 guestrooms or units
  • 7 levels
  • 29999 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1972
  • Deli
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free long-term parking , Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking and extended parking

Room Amenities

Doubletree by Hilton Pittsburgh Greentree offers 460 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. LCD televisions come with premium cable channels. Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Seasons Restaurant - This restaurant serves dinner only.

Champions Club - This sports bar serves dinner and light fare. Open select days.

Bistro & Marketplace - This café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Pet fee: USD 50
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Pittsburgh Green Tree
  • DoubleTree Hilton Pittsburgh Green Tree
  • Pittsburgh Radisson
  • Radisson Green Tree
  • Radisson Hotel Pittsburgh
  • Radisson Pittsburgh
  • Doubletree Hilton Pittsburgh Greentree Hotel
  • Doubletree by Hilton Pittsburgh Greentree Hotel
  • Doubletree by Hilton Pittsburgh Greentree Pittsburgh
  • Doubletree by Hilton Pittsburgh Greentree Hotel Pittsburgh

You should know

  • The seasonal pool will open June 01 and close September 05.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.