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Hyatt House New Orleans/Downtown

3.5 star property
3.5-star hotel near Caesars Superdome

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Photo gallery for Hyatt House New Orleans/Downtown

Exterior
Hypo-allergenic bedding, down comforters, desk, blackout drapes
Outdoor pool
Lobby
Free daily self-serve breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
1250 Poydras St, New Orleans, LA, 70113
  • Caesars Superdome
    ‪5 min walk‬
  • Bourbon Street
    ‪10 min walk‬
  • Canal Street
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(14 reviews)
  • 415 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio King Suite

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Studio King Suite

9.8 out of 10
Exceptional
(31 reviews)
  • 480 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room One King Bed

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room One King Bed

9.4 out of 10
Exceptional
(103 reviews)
  • 415 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room Two Queens

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room Two Queens

9.4 out of 10
Exceptional
(63 reviews)
  • 415 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite One King

One Bedroom Suite One King | Hypo-allergenic bedding, down comforters, desk, blackout drapes

One Bedroom Suite One King

9.4 out of 10
Exceptional
(12 reviews)
  • 715 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for ADA Room King with Tub

Shower, designer toiletries, hair dryer, towels

ADA Room King with Tub

9.2 out of 10
Wonderful
(10 reviews)
  • 415 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room One King Bed High Floor

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room One King Bed High Floor

9.4 out of 10
Exceptional
(21 reviews)
  • 415 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queens High Floor

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Two Queens High Floor

9.2 out of 10
Wonderful
(17 reviews)
  • 415 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite Two Queens

One Bedroom Suite Two Queens | Hypo-allergenic bedding, down comforters, desk, blackout drapes

One Bedroom Suite Two Queens

9.2 out of 10
Wonderful
(9 reviews)
  • 590 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for High Floor Studio King Suite

Hypo-allergenic bedding, down comforters, desk, blackout drapes

High Floor Studio King Suite

9.4 out of 10
Exceptional
(10 reviews)
  • 480 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

One King ADA Suite with shower

10.0 out of 10
Exceptional
(1 review)
  • 715 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for ADA Room Two Queens with Tub

Shower, designer toiletries, hair dryer, towels

ADA Room Two Queens with Tub

9.4 out of 10
Exceptional
(19 reviews)
  • 415 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New Orleans

Heart of New Orleans.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Caesars Superdome and Canal Street. Also, Smoothie King Center is within half a mile (1 km) and Bourbon Street is within 2 miles (3 km).

What's nearby

  • Caesars Superdome - 5 min walk - 0.3 miles
  • Smoothie King Center - 8 min walk - 0.5 miles
  • Bourbon Street - 10 min walk - 0.5 miles
  • Canal Street - 10 min walk - 0.6 miles
  • Caesars New Orleans Casino - 16 min walk - 0.9 miles

Getting around

  • Poydras Street Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 11 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Hyatt House New Orleans/Downtown - ‬1 min walk
  • ‪Walk-On's Sports Bistreaux - New Orleans - ‬3 min walk
  • ‪Monkey Board - ‬6 min walk
  • ‪Chapter IV - ‬6 min walk
  • ‪Dave & Buster's - ‬2 min walk

About this property

Hyatt House New Orleans/Downtown

3.5-star hotel near Caesars Superdome
Hyatt House New Orleans/Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 689 square feet (64 square meters) and includes conference space. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt House New Orleans/Downtown.

This 3.5-star New Orleans hotel is smoke free.

  • 194 guestrooms or units
  • 7 levels
  • 689 sq ft of conference space
  • 64 sq m of conference space
  • Breakfast available (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hyatt House New Orleans/Downtown offers 194 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

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  • Free WiFi
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Aug 15 - Aug 16
Total includes taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House New Orleans/Downtown Hotel
Hyatt House Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown
Hyatt House Orleans/Downtown
Hyatt House Orleans Orleans
Hyatt House New Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown New Orleans
Hyatt House New Orleans/Downtown Hotel New Orleans

Frequently asked questions

How close is Hyatt House New Orleans/Downtown to the airport?

Hyatt House New Orleans/Downtown is 14.6 mi (19-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

Does Hyatt House New Orleans/Downtown have an airport shuttle?

Airport shuttle services are not available at Hyatt House New Orleans/Downtown.

Does Hyatt House New Orleans/Downtown offer free breakfast?

Hyatt House New Orleans/Downtown offers free self-serve breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at Hyatt House New Orleans/Downtown?

No, there is no casino at this hotel, but Caesars New Orleans Casino (19-min walk) and Fair Grounds Race Course (6-min drive) are nearby.

What time is check-in at Hyatt House New Orleans/Downtown?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hyatt House New Orleans/Downtown?

Free parking is not available at this hotel.

Does Hyatt House New Orleans/Downtown have a pool?

Hyatt House New Orleans/Downtown features an outdoor pool.

Does Hyatt House New Orleans/Downtown have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt House New Orleans/Downtown have a spa?

There are no spa services available at this hotel.

How close is Hyatt House New Orleans/Downtown to downtown New Orleans?

Hyatt House New Orleans/Downtown is 0.3 mi away from New Orleans.

Hyatt House New Orleans/Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 869 out of 1148 reviews
Rating 8 - Good. 191 out of 1148 reviews
Rating 6 - Okay. 58 out of 1148 reviews
Rating 4 - Poor. 16 out of 1148 reviews
Rating 2 - Terrible. 14 out of 1148 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Jude

Liked: Cleanliness
I prepaid when I booked. At check in they tried to make me pay again. I had to show my Travelocity receipt and my bank statement to prove I had already paid.
Stayed 1 night in Jul 2025

10/10 Excellent

TERI, WASHINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing team. All aspects of my stay at this property were outstanding.
Stayed 7 nights in Jul 2025

8/10 Good

Robin

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Charleston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Deborah Elaine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was meticulously cleaned and the staff in every department was friendly. I absolutely loved the breakfasts! So many delicious choices! Even a gluten free guest has many options.
Stayed 8 nights in Apr 2025

10/10 Excellent

Jeannie

Stayed 1 night in May 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Bill

Stayed 1 night in Apr 2025

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here twice during our cruise — both before and after — and had a wonderful experience each time! Highly recommend this hotel. The breakfast each morning was fantastic, and the location is perfect: close enough to the French Quarter to walk, yet tucked away enough to feel peaceful and safe. They kindly held our luggage so we could explore the city until our room was ready. We’ll definitely be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Samara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service and the room was excellent. Very clean and professional service
Stayed 1 night in Apr 2025

10/10 Excellent

Katira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff attended to my last minute needs being considered and kind
Stayed 1 night in Apr 2025

10/10 Excellent

Ruth

Stayed 7 nights in Mar 2025

10/10 Excellent

Tiffany

Stayed 1 night in Apr 2025

4/10 Poor

Michael, Sarnia

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Was in a strategic location for my stay. I checked in online for 4pm and upon my arrival at 4:40, my room was not ready. I expressed my concern because I had an online meeting at 5pm. The gentleman at the front desk did put me in a temporary room while the room I paid up for, was being prepared. Housekeeping was rude when asking for additional blankets. No directory in the room for food. Bathroom door lock was broken. Breakfast was good.
Stayed 1 night in Apr 2025

10/10 Excellent

Sheoyki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time! Clean and safe! Excellent breakfast! Check in was very smooth! Excellent staff and service was very accommodating and pleasant! Definitely recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome property
Stayed 3 nights in Apr 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Apr 2025

8/10 Good

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Elevators were confusing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Debra

Stayed 7 nights in Apr 2025

6/10 Okay

paul

Don’t book this place for the pool. It is shaded most of the day , loud and cold. Rooms are ok. Breakfast below average. Location is good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Enjoy my stay!!! Staff was Very Friendly and Breakfast was delicious will stay again Soon!
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Sheoyki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything and the breakfast was amazing! Definitely will stay again!
Stayed 1 night in Apr 2025

10/10 Excellent

michael, Jonesboroe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming, the room was clean and quiet. Would stay again.
Stayed 1 night in Apr 2025