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Palazzo Firenze

4.0 star property
4-star hotel near Via Toledo

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Photo gallery for Palazzo Firenze

Terrace/patio
Front of property
Terrace/patio
Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
16 Via Firenze, Naples, NA, 80134
  • Place, Piazza Giuseppe Garibaldi
    ‪3 min walk‬
  • Place, Spaccanapoli
    ‪7 min walk‬
  • Place, Port of Naples
    ‪3 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Double Room

8.6 out of 10
Excellent
(24 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, soundproofing, free WiFi

Single Room

10.0 out of 10
Exceptional
(4 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, soundproofing, free WiFi

Quadruple Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior Double Room

Separate tub and shower, free toiletries, hair dryer, bidet

Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, soundproofing, free WiFi

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, free WiFi

Suite

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Twin Room

9.2 out of 10
Wonderful
(13 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Separate tub and shower, free toiletries, hair dryer, bidet

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Naples

Naples City Centre stay.Your stay at this Naples City Centre hotel places you within 2 miles (3 km) of Via Toledo and Port of Naples. Piazza Giuseppe Garibaldi and Corso Umberto I are also within half a mile (1 km).

What's nearby

  • Corso Umberto I - 3 min walk - 0.2 miles
  • Piazza Giuseppe Garibaldi - 3 min walk - 0.2 miles
  • Spaccanapoli - 7 min walk - 0.4 miles
  • Naples Underground - 15 min walk - 0.8 miles
  • Port of Naples - 3 min drive - 1.2 miles

Getting around

  • Piazza Garibaldi Station - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Intl. Airport (NAP) - 59 min drive

Restaurants

  • ‪Eccellenze costiera - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Caffe' Mexico - ‬4 min walk
  • ‪Cuori di Sfogliatella - ‬4 min walk
  • ‪Aldente - ‬4 min walk

About this property

Palazzo Firenze

4-star hotel near Via Toledo
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A seasonal outdoor pool, a terrace, and multilingual staff are also featured at Palazzo Firenze.

This 4-star Naples hotel is smoke free.

  • 40 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Palazzo Firenze offers 40 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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  • Free WiFi
  • Restaurant
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Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 30 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 30 per day (4921 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number IT063049C2WYLNFBCC

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 01 and close September 30.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples

Frequently asked questions

How close is Palazzo Firenze to the airport?

Palazzo Firenze is 5 mi (59-min drive) away from the Naples Intl. Airport (NAP) airport, the closest popular airport to the property.

How much does it cost to stay at Palazzo Firenze?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Palazzo Firenze on Mar 24, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palazzo Firenze have an airport shuttle?

Airport shuttle services are not available at Palazzo Firenze.

How close is Palazzo Firenze to the beach?

This hotel is 3.3 mi (22-min drive) from Mappattella Beach and 4.5 mi (29-min drive) from Spiaggia Largo Sermoneta. Don't forget your sunscreen!

Does Palazzo Firenze offer free breakfast?

Palazzo Firenze offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Palazzo Firenze?

No, there is no casino at this hotel.

What time is check-in at Palazzo Firenze?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Palazzo Firenze?

Free parking is not available at this hotel.

Does Palazzo Firenze have a pool?

Palazzo Firenze features a seasonal outdoor pool.

Does Palazzo Firenze have a restaurant?

Palazzo Firenze is home to Palazzo Firenze, which features local cuisine.

Does Palazzo Firenze have a spa?

There are no spa services available at this hotel.

How close is Palazzo Firenze to downtown Naples?

Palazzo Firenze is 0.6 mi away from Naples.

Palazzo Firenze Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 280 out of 540 reviews
Rating 8 - Good. 174 out of 540 reviews
Rating 6 - Okay. 46 out of 540 reviews
Rating 4 - Poor. 19 out of 540 reviews
Rating 2 - Terrible. 21 out of 540 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Divya

Liked: Cleanliness, amenities
Good location, very close to the railway station. As they were overbooked, we got a twin room even tho we booked the queen room. So was not keen on that and the staff was a little rude about this.
Stayed 1 night in Oct 2025

2/10 Terrible

David

Liked: Cleanliness, staff & service
The stay was fine fridge did not work on my return I have a charge of £182.00 I have tried ringing 20times permanently engaged The email system blocks you sending a direct email So I have reported it to Hotels.com but have had no answer as yet It had spoiled the trip and not being able to get a response in this day and age is ridiculous
Stayed 4 nights in Nov 2025

8/10 Good

Sarah-Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didnt feel safe when leaving the property, but this is not the properties fault. Going out during the day was fine, but late at night, I did not feel safe. But again not the Hotel's fault and nothing they can do. We liked the food nearby and the train station nearby. Easy to get around. I loved the windows opening to the outside world. The room was fine, we only stayed a few days to our next destination.
Stayed 2 nights in Nov 2025

4/10 Poor

Yulieth

.
Stayed 3 nights in Nov 2025

8/10 Good

Juerg

Stayed 1 night in Nov 2025

10/10 Excellent

Sara

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were wonderful. They were very helpful and friendly. On our last day we had to leave at 5:15 AM to catch a flight. Michael, the staff member on duty, was amazing. He arranged for our taxi to the airport and processed our check out quickly and professionally. The hotel was very clean and beautiful. We were disappointed that the pool was not open, but we stayed in mid-October. The breakfast was wonderful - many quality items to pick from. The location was walkable from the train station. The neighborhood was noisy, but with our window closed it did not bother us. We would definitely recommend this hotel to family and friends!
Stayed 2 nights in Oct 2025

4/10 Poor

Chaim

Liked: Cleanliness, staff & service

My stay

WiFi in the room terrible. Poor TV channels veriety. TV affected like the WiFi with freeze. No telephone for outside calls in the room. Very little space on sink for toiletry. Shower floor with mold. Very small room. Staff okay. Location unpleasant.
Stayed 9 nights in Oct 2025

10/10 Excellent

Mustansir

Liked: Cleanliness, staff & service, property conditions & facilities
Room was cleaned and well supplied with necessities. Staff were friendly. I will definitely go. Ack again.
Stayed 2 nights in Oct 2025

8/10 Good

Johnny

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was generally clean and comfortable with AC running great. However, the bathroom shower wall edges have molds that was kind of not pleasant to look at while showering. Think new caulking is required. The staff were friendly and helpful. Breakfast was very good and delicious. Overall, quite a pleasant stay.
Stayed 3 nights in Sep 2025

6/10 Okay

DRAGOMIR

Frühstück war mittelmässig. Bedienung eher unfreundlich, auf ein Brötchen musste man während dem Frühstück 10 min. warten bis sie gebacken wurden.
Stayed 2 nights in Oct 2025

8/10 Good

Dominic, MARKHAM

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good.
Stayed 3 nights in Sep 2025

2/10 Terrible

Genee

Business traveler
Liked: Cleanliness, room comfort
The area is not safe. My Iphone was pick pocketed and the staff were of no assistance to help
Stayed 2 nights in Sep 2025

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. The room is good size and so is the bathroom. It’s clean and neat and the people are very nice. The breakfast room was delightful.
Stayed 1 night in Oct 2025

8/10 Good

Örjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Semester

Bra med frukt och tillräcklig med pålägg. Saknade doch nättre bröd och små yoghurt burkar.
Stayed 7 nights in Sep 2025

4/10 Poor

Natalie

Traveled with group
Disliked: Staff & service

Bad Hotel Bad Neighborhood

Receptionist was very unfriendly and rude. Wanted to hold our passports which we did not agree to do. Sinks didn't drain well and shower would start randomly dripping. Mold in the shower. Rooftop bar didn't smell good and bartenders acted like they were doing us a favor to serve us. Pool was not clean. Wouldn't stay there again even for 1 night.
Stayed 1 night in Sep 2025

10/10 Excellent

Marco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a superb breakfast. Area where the hotel is located is a bit “rough around the edges”, to say the least.
Stayed 1 night in Oct 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a two night stay.

Stayed 4 nights in Sep 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and comfortable stay close to station

Beds were comfortable Good air conditioning Well located for access to Napoli centrale train station and the metro A few reviews said the location was sketchy but we felt all of Naples was a bit like that! We were 2 young female travellers and felt safe here (although we’re always back before dark) Breakfast was basic but ok, could do with a few more choices but was good enough Service friendly and welcoming, would stay again if we returned to Naples
Stayed 4 nights in Sep 2025

8/10 Good

julian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Difficult to rate this hotel - first what we liked: the hotel itself is compact & fine. The rooms are a good size, good quality, and cleaning was excellent every day. The breakfast was good - only the breakfast staff could have been a little more welcoming. Reception & door staff were very friendly. We didn’t like: The stairs around the lift need to be vacuum cleaned - we walked up to the roof bar and the first impression wasn’t great. I have no idea if our room was upgraded as it wasn’t mentioned at reception (?) and we weren’t offered or reminded that we qualified for free drinks as part of the Expedia package. I queried it when we checked out and was told I could have requested it at the bar - I’d forgotten as we’d booked a number of hotels and it would have been good to have been reminded at check in. Finally - not much the hotel can do about this but the location wasn’t great - dirty streets (unfortunately a lot of Napoli suffers from this problem) but also it’s not in a touristic area and on the wrong side of the city for the majority of attractions. The nearest amenity would be the station which is a 10min walk.
Stayed 3 nights in Sep 2025

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Darrel

Stayed 3 nights in Sep 2025

2/10 Terrible

Paul

Disliked: Staff & service, property conditions & facilities, room comfort
There is not much to say
Stayed 3 nights in Aug 2025

10/10 Excellent

Andranik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, breakfast is good, staff are nice. Forgot reminding the hotel that remote control need to be replaced. But outside hotel is not nice. I think that could be the issue for some. I will not stay there with family.
Stayed 4 nights in Aug 2025

2/10 Terrible

Aaron

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2025