6/10 Okay
BERNADINE
Jun 23, 2025
Me and my husband traveled with 3 other couples. 6 Of the 8 of us were in the Jamaican building. That building desperately needs to be repaired or torn down. The elevator did not work. No iron and the safe did not work in another room and the patio door in one room would not open. I AM REQUESTING A PARTIAL REFUND ($500). Me and my husband (ages 68 and 70) had to carry heavy luggage to and from our room on the 2nd floor in addition to having to endure the terrible exterior of the Jamaican building. We had to slam the entrance door to close it and the lock would not fully engage--we placed a chair behind the door before going to bed at night. WE WERE DISAPPOINTED. One couple stayed in the Dominican building. Even though only one elevator seemed to be working. The condition of their suite was "good."
BERNADINE
Stayed 3 nights in Jun 2025