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Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property with 3 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Free daily buffet breakfast
Deep soaking bathtub
4 bars/lounges, 2 swim-up bars, poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • All inclusive
  • Free WiFi

Explore the area

View in a map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James
  • Place, Blue Diamond Shopping Centre
    ‪1 min walk‬
  • Place, Whitter Village
    ‪3 min walk‬
  • Place, Doctor's Cave Beach
    ‪7 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite Junior with Garden View

1 bedroom, free minibar, in-room safe, blackout drapes

Suite Junior with Garden View

  • 441 sq ft
  • Sleeps 3

View all photos for Junior Suite, Partial Ocean View (L)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (L)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (U)

8.8 out of 10
Excellent
(51 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (L)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (L)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (U)

8.4 out of 10
Very good
(158 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (Tropical View, U)

9.0 out of 10
Wonderful
(39 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (Tropical View, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (C)

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Garden View (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (C)

8.0 out of 10
Very good
(3 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View, C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (Tropical View, C)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (C)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | C)

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club | C)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (E)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (E)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (E)

10.0 out of 10
Exceptional
(2 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, E)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, E)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, U)

8.0 out of 10
Very good
(12 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, U)

7.6 out of 10
Good
(4 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, L)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, L)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View, B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Side Sea View

Bathroom | Separate tub and shower, jetted tub, eco-friendly toiletries, hair dryer

Suite Junior with Side Sea View

  • 441 sq ft
  • Sleeps 2

View all photos for Room Premium with Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Room Premium with Sea View

  • 441 sq ft
  • Sleeps 2

View all photos for Suite Premium with Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Suite Premium with Sea View

  • 635 sq ft
  • Sleeps 2

About the neighborhood

Montego Bay

Beachfront retreat .Within a 5-minute walk of this Montego Bay property, you'll find Whitter Village and Blue Diamond Shopping Centre. SuperClubs Ironshore Golf and Country Club and Tropical Bliss are also within 3 miles (5 km).

What's nearby

  • Blue Diamond Shopping Centre - 1 min walk - 0.1 miles
  • Whitter Village - 3 min walk - 0.2 miles
  • Doctor's Cave Beach - 7 min drive - 4.1 miles
  • Rose Hall Great House - 10 min drive - 5.6 miles
  • Montego Bay Cruise Ship Terminal - 13 min drive - 7.4 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 12 min drive

Restaurants

  • ‪Rose Hall Restaurant - ‬2 min walk
  • ‪KFC - ‬6 min walk
  • ‪Ackee - ‬3 min walk
  • ‪Roots - ‬2 min walk
  • ‪Burger King - ‬2 min walk

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5-star beachfront property with 3 outdoor pools
Hotel Riu Palace Jamaica - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a hot tub. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 4 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this property measures 1916 square feet (178 square meters) and includes conference space. A nightclub, a sauna, and spa services are also featured at the luxury Hotel Riu Palace Jamaica - Adults Only - All Inclusive. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4.5-star Montego Bay property.

  • 288 guestrooms or units
  • 4 levels
  • 2 buildings
  • 5 dining venues
  • 2 swim-up bars
  • 4 bars or lounges
  • Meeting rooms
  • 1916 sq ft of conference space
  • 178 sq m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers 288 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Frequently asked questions

How close is Hotel Riu Palace Jamaica - Adults Only - All Inclusive to the airport?

Hotel Riu Palace Jamaica - Adults Only - All Inclusive is 3.3 mi (12-min drive) away from the Sir Donald Sangster Intl. Airport (MBJ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Jamaica - Adults Only - All Inclusive on Mar 17, 2026 start from $588, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Jamaica - Adults Only - All Inclusive.

How close is Hotel Riu Palace Jamaica - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive offer free breakfast?

Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

No, there is no casino at this property.

What time is check-in at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Free parking is not available at this property.

Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive have a pool?

Hotel Riu Palace Jamaica - Adults Only - All Inclusive features 3 outdoor pools.

Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive have a restaurant?

Yes, there are 5 restaurants on site.

Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy deep-tissue massages, reflexology, and detox wraps.

How close is Hotel Riu Palace Jamaica - Adults Only - All Inclusive to downtown Montego Bay?

Hotel Riu Palace Jamaica - Adults Only - All Inclusive is 3.9 mi away from Montego Bay.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1017 out of 1636 reviews
Rating 8 - Good. 359 out of 1636 reviews
Rating 6 - Okay. 143 out of 1636 reviews
Rating 4 - Poor. 59 out of 1636 reviews
Rating 2 - Terrible. 58 out of 1636 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Stayed 4 nights in Feb 2026

10/10 Excellent

kevin

Liked: Cleanliness
Stayed 6 nights in Dec 2025

10/10 Excellent

ritchie Embleton

Liked: Cleanliness, amenities, property conditions & facilities
Staff and resort are excellent Great vibe chilled out would recommend to anyone Fantastic to see the whole place buzzing again so quickly after the hurricane Can’t wait to go back!
Stayed 3 nights in Dec 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Shaquitah

Liked: Cleanliness, amenities, property conditions & facilities
Love
Stayed 3 nights in Oct 2025

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Oct 2025

2/10 Terrible

Kevin

Stayed 3 nights in Oct 2025

8/10 Good

Shawanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, the only problem I had was the room service taking all day. And the hot tub on the outside took forever to fill up. And it didn’t bubble like a hot tub supposed to
Stayed 5 nights in Oct 2025

2/10 Terrible

Nadir

Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas, Lansdale

Everything
Stayed 4 nights in Oct 2025

2/10 Terrible

Nikko

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

6/10 Okay

Reginald

Traveled with group, Traveled with partner
Liked: Staff & service
Breakfast was good
Stayed 4 nights in Oct 2025

2/10 Terrible

Sabihah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This reservation was supposed to be canceled due to Hurricane Melissa. I am very dissatisfied with Expedia and Riu Palace. I will not use Expedia or Rui for future travel.
Stayed 6 nights in Oct 2025

2/10 Terrible

Major, HAMMOND

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Staff Was Good And Understanding. I came to RIU Palace October 22 Wednesday To Celebrate My Birthday. Did Not Know That A Hurricane Was Coming
Stayed 4 nights in Oct 2025

10/10 Excellent

Niesha Marie, Middletown

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and great entertainment
Stayed 4 nights in Oct 2025

10/10 Excellent

Rouse

Traveled with group
Liked: Cleanliness, staff & service, amenities
Update the facility
Stayed 5 nights in Oct 2025

10/10 Excellent

Lacovia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Wonderful hospitality! They made my birthday really special by decorating my room and providing me with a few gifts!
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riu palace was a pleasure to stay in. The property was very clean, the staff and people were polite, respectful and helpful. I definitely enjoyed my time there. I will be visiting again soon. Jamaica 2025!
Snorkeling
Relaxing by the beach
Sunbathing
Admiring nature
Stayed 4 nights in Oct 2025

8/10 Good

Lucia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
enjoyed the food and service but didn't like the airplanes flying over head
Stayed 7 nights in Oct 2025

2/10 Terrible

Lavern Antoinette

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room did not have any warm comforters. Everyday we didn't have a complete set of towels. The worse of all we did not have an elevator. I was very disappointed for the amount I spent. NEVER AGAIN
Stayed 5 nights in Sep 2025

8/10 Good

Karen

Stayed 4 nights in Oct 2025

8/10 Good

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities
fun, great food
Stayed 7 nights in Oct 2025

8/10 Good

JIM DON

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and fun resort. The staff was friendly and attentive. Biggest drawback was the noise level at night. People coming in from the clubs being noisy and disruptive all night long.
Stayed 7 nights in Oct 2025

8/10 Good

Olga

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Food was a 10/10, the only draw back was that the rooms were old and dated. The bed specifically was hard and the linens were poor quality. Housekeeping was quick and accommodating.
Stayed 3 nights in Oct 2025

10/10 Excellent

ALEX

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheldon did a great job and always is extremely helpful
Stayed 3 nights in Oct 2025