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Suites You Platinum

3.0 star property
3-star apartment near Gran Via

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Photo gallery for Suites You Platinum

View from room
A modern hotel room with a sofa, a dining table with chairs, a bed with a headboard, a TV, and a window with curtains.
A modern living room with a sofa, dining table, and chairs. There is a large window with a view of buildings.
A modern hotel room with a dining area, a bed, and a TV screen displaying a person.
A modern hotel room with a bed, a dining area, and a living room.

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Calle Preciados, 42, Madrid City Center, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Standard Studio

A bedroom with a wooden headboard, a bed with floral bedding, a TV mounted on the wall, and a door leading to a bathroom.

Standard Studio

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Studio

A modern hotel room with a sofa, a dining table with chairs, a bed with a headboard, a TV, and a window with curtains.

Studio

  • 290 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, City View

A modern hotel room with a dining area, a bed, and a TV screen displaying a person.

Studio, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 312 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 3 Twin Beds

A modern living room with a grey sofa, a dining table with white chairs, a flat-screen TV mounted on the wall, and a window with a tree view.

Studio, 3 Twin Beds

  • 279 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom, City View

A modern hotel room with a bed, a dining area, and a living room.

Apartment, 1 Bedroom, City View

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Studio, 1 Double Bed, Kitchen

Superior Studio, 1 Double Bed, Kitchen | Blackout drapes, soundproofing, free WiFi, bed sheets

Superior Studio, 1 Double Bed, Kitchen

  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Madrid

Madrid Centro stay.At this Madrid Centro apartment, you'll be well placed to visit Gran Via and Plaza de España - Princesa, both within a 5-minute walk. Puerta del Sol and Plaza Mayor are also within half a mile (1 km).
View more Apartments in MadridOpens in a new window

What's nearby

  • Gran Via - 2 min walk - 0.1 miles
  • Plaza de España - Princesa - 3 min walk - 0.2 miles
  • Puerta del Sol - 6 min walk - 0.4 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles

Getting around

  • Callao Station - 2 min walk
  • Madrid Principe Pio Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Re:fuel - ‬2 min walk
  • ‪Asador de Aranda - ‬1 min walk
  • ‪Despacito - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪SteakBurger - ‬1 min walk

About this property

Suites You Platinum

3-star apartment near Gran Via
As a guest of Suites You Platinum, you'll find express check-out and an elevator. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Madrid apartment is smoke free.

  • 9 guestrooms or units
  • Express check-out
  • Storage area for luggage
  • Elevator
  • No smoking on site
Suites You Platinum offers 9 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Madrid apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 11:00 AM to 3:00 PM; EUR 20 per night; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Luggage storage
  • Mobile key entry

Location highlights

  • In a shopping district
  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 9 units
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - 7:00 PM and 2:00 PM - 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Stay My Way mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Nearby parking fee: EUR 20 per night (1476 ft away; open 11:00 AM to 3:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a first aid kit in each accommodation. The property is professionally cleaned. Guests can access their rooms with a mobile device.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Suites You Apartment Madrid
Suites You Apartment
Suites You Madrid
Suites You Platinum Madrid
Suites You Platinum Apartment
Suites You Platinum Apartment Madrid

Frequently asked questions

How close is Suites You Platinum to the airport?

Suites You Platinum is 10.5 mi (25-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Suites You Platinum?

As of Jul 3, 2026, prices found for a 1-night stay for 2 adults at Suites You Platinum on Jul 6, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Suites You Platinum have an airport shuttle?

Suites You Platinum offers an airport shuttle 24 hours a day, on request, for a charge of EUR 40 per vehicle, one-way.

Does Suites You Platinum offer free breakfast?

Suites You Platinum does not offer free breakfast.

Is there a casino at Suites You Platinum?

No, there is no casino at this apartment, but Casino Gran Via (7-min walk) and Casino de Madrid (10-min walk) are nearby.

What time is check-in at Suites You Platinum?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM.

Is there free parking at Suites You Platinum?

Free parking is not available at this apartment.

Does Suites You Platinum have a pool?

Suites You Platinum does not have a pool.

Does Suites You Platinum have a spa?

There are no spa services available at this apartment.

How close is Suites You Platinum to downtown Madrid?

Suites You Platinum is 0.3 mi away from Madrid.

Suites You Platinum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 39 out of 109 reviews
Rating 8 - Good. 42 out of 109 reviews
Rating 6 - Okay. 12 out of 109 reviews
Rating 4 - Poor. 4 out of 109 reviews
Rating 2 - Terrible. 12 out of 109 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Juliet

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location. Even though you are on a fairly busy street it is quite at night thanks to sound proof windows.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication
Location is great!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

RAIZA

Liked: Cleanliness, amenities, communication
The place was ok but not for family trips but for young people basically , tiny shower for big people. The rest was fine
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartments en good condition
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Ivette

Liked: Cleanliness, room comfort, communication

Great centrally located suite

The location could not have been more perfect. We were right in the middle of Madrid with restaurants and anything we needed steps away. The place was nice and comfortable. The only improvements I would suggest is have shampoo and soap. There was shower gel only. The countertops in kitchen and bathroom were not in great shape which made it not look too notch if I am being picky. But overall a great experience and I would stay there again when back in Madrid.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Jeet

Liked: Cleanliness, room comfort, communication
The stay was very comfortable. The room was clean and kept in a proper condition. The access to the apartment although explained via a message, however due to multiple entry doors it took a while to figure out how the access was to the room the first time. The best thing was the location of the building apartment which was very close to the main attractions and the market place.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Luz

Liked: Cleanliness, property conditions & facilities
You need to have international internet service to get into your room. The sofa cushions were stained/dirty and the sofa bed mattress was of poor quality, very uncomfortable. Not enough toilet paper left in the room for 5 guests staying for 3 nights. When we asked for more, they responded by asking for permission to enter the room, which we did not see in time since we had no Internet service in Europe.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Location was excellent for us as our son who is studying abroad was just one floor up. They advertised air conditioning, but it didn’t work and they didn’t attempt to fix it. We had issues with check in as the unlock access code was not activated and communication was an issue. They said to text on what’s AP, but didn’t respond.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Lucia

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Check in was an extremely frustrating process. We landed and we’re hungry but just trying to get in. The first door to the actual building does not lock (just push it to open) it has foil in the lock to prevent it from locking when you close it. Then the floors are not numbered and the doors on the floors are not numbered which gets confusing to figure out where you are suppose to go. The instructions don’t indicate to walk up until you see a door with CH. that would have been extremely helpful. Also, the instructions to which wifi code to use is not clear. I wish they would have said to use the second code because I didn’t know there were more doors inside this second door. Lastly, I kept messaging with them and luckily I know Spanish so I was able to text to communicate but when I would try to call she wouldn’t answer just let it ring and say to text her. A phone call would have been a lot faster and easier and prevented the 15 minutes we stood at the door trying to get in. The good thing about this is the room is actually comfortable and looks as described and in a great location with a great restaurant right next to the main door.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Fernanda

Liked: Amenities, property conditions & facilities, communication
Apenas pecaram na limpeza. Teto do banheiro mofado e piso sujo. Localização perfeita, perto de tudo com ótimos restaurantes em volta.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Fabio Ernesto

Liked: Cleanliness, amenities, communication
Quarto excelente. Tem tudo que precisamos para uma estadia curta. Perto de tudo, a localização é a melhor parte. Equipe de atendimento excelente, check in rápido e fácil
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Giovanna

Liked: Cleanliness, room comfort, communication
Lägenhetens läge var perfekt. Nära till butik. Rummet skulle kunna ha en fåtölj eller en extra stol. Jättebra med extra filt och sköna sängar. Super med möjlighet att lämna sitt bagage på kontoret.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente en todos los sentidos
Stayed 4 nights in Sep 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
Tout est dit dans l’évaluation. Je ne recommande absolument pas cet hôtel.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities, communication
El personal es divino en todo momento, muy accesibles y eso es muy importante, desde como llegar hasta irnos y poder dejar nuestras maletas unas horas para que las cuidaran. Igual que la localización, muy céntrica, el elevador estaba en función. La limpieza de áreas también. Ellos tiene varias ubicaciones y estilo, recomiendo preguntarles por ellas.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, room comfort, communication
Muy bien ubicada, todo excelente sin novedad
Stayed 1 night in May 2025
Verified

6/10 Okay

Marco

Liked: Cleanliness, room comfort
Disliked: Communication

Eher was für Personen mit wenig Ansprüche.

Die Lage war gut. Alles gut erreichbar. Das Zimmer könnte eine Renovation brauchen. Das Holz im Bad hat sich gelöst. Das Zimmer ist sehr hellhörig. Man hat das laute Geräusch des Fahrstuhls im Zimmer gehört, vorallem in der Nacht konnte man kein Auge schliessen. Das Fenster zum Hof war mit einer Folie beklebt und man konnte nicht raus sehen was nachdem man das Fenster geöffnet hat auch klar war weshalb. Schrecklicher hoher grauer Hof der gestunken hat und man das Fenster lieber geschlossen lässt. Bei der Abgabe des Schlüssels wurde nicht mal gefragt ob man den Aufenthalt genossen hat. Nicht wirklich kundenfreundlich. In der ersten Nacht feierten Jugendliche bis spät in die Nacht hinein, so dass man auch deshalb nicht schlafen konnte
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Ricardo

Liked: Cleanliness, room comfort, communication

Apartamento céntrico

Apartamento muy céntrico, se trata de un piso que han reformado para dar lugar a 6 habitaciones. La entrada del piso es compartida por todos ellos. En el edificio no hay nadie resppnsable, tanta para abrir lanpuerta de la calle, como la del piso y la del apartamento, se debe usar una app y no se puede llegar antes pq la app indica que hasta las 14 horas no hay acceso. En toda mi estancia no logramos abrir la puerta de la calle con la app y tuvimos que recurrir a una llave que hay en un locker en la entrada. Las otras dos piertas sin problemas. El ascensor no funcionaba, nos lo avisaron con una semana de antelación pero me parece raro que en una semana no lo arreglen (en mi finca al día siguente vienen los técnicos). Nuestro apartamento estaba bien de tamaño aunque era interior, una ventana daba direcamente a una pared y la otra a un patio de luces. El wc estaba correcto aunque en la duña salía poco caudal de agua y la encimera de madera estaba bastante deteriorada. En cuanto al parking no está en la finca sino unas calles más abajo, nosotros reservamos en el pkg de Callao por 18.95 euros el día y está muy cerca. Creo honestamente que el apartamento es correcto pero 260 euros por una noche me parece excesivo por muy céntrico que esté.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities, communication
La ubicación del apartamento es inmejorable, justo al lado de la plaza de Callao, seguramente vuelva a repetir en un futuro. La única pega es el aparcamiento, aunque estaba contratado con el alojamiento, es súper difícil acceder y aparcar. Por lo demás todo excelente, y la atención al cliente muy completa y atenta.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

William

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, communication
Lamentablemente indican que al tercer día de hospedaje realizan limpieza de cortesía en la misma lo cual no fue así por más que la reclamamos muchas veces
Stayed 4 nights in May 2023
Verified

8/10 Good

Juan Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Al principio al ver el edificio puedes dudar de como será el apartamento, pero es tal cual las imágenes. Muy limpio, espacioso y von una ubicación inigualable. La primera vez puede resultar confuso el metodo de entrada ya que para entrar tanto al edificio como al apartamento tiene que ser todo hecho por la aplicación, pero una vez hecho no hay problema.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buena ubicación, camas muy cómodas y cerca del metro .
Stayed 2 nights in Apr 2023
Verified

8/10 Good

stephania

Liked: Cleanliness, room comfort

Muy buena opción de alojamiento

Muy buena zona, facil de llegar. Su Whatsapp o comunicación mientras estáss con ellos no funciona de forma rápida
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Kamel Ryadh

Liked: Cleanliness, communication
Excellent service et facilité d’accès Proche de tout commerce et transport Très bien situé Un voyage à refaire. KB
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Ignacio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente hospedaje.
Stayed 2 nights in Jul 2022