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Melia Madrid Serrano

4.0 star property
4-star hotel near U.S. Embassy

Choose dates to view prices

Photo gallery for Melia Madrid Serrano

Lobby sitting area
Creator video - submitted by Anastasia Lepa | Traveler
Reception
Seasonal outdoor pool, open noon to 7:00 PM, pool umbrellas
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle de Claudio Coello, 139, Madrid, Madrid, 28006
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, U.S. Embassy
    ‪2 min walk‬
  • Place, Bernabéu Stadium
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Premium Connecting Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Connecting Room

  • Sleeps 4

View all photos for Family Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room

  • Sleeps 3

View all photos for Communicated Room (Premium)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Communicated Room (Premium)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 4 Twin Beds

View all photos for The Level Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

The Level Room

9.2 out of 10
Wonderful
(7 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (The Level)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room (The Level)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Bathtub (Grand, The Level)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Bathtub (Grand, The Level)

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (The Level)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite (The Level)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Supreme Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Supreme Room

9.0 out of 10
Wonderful
(14 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room, Bathtub (Grand, The Level, (2+2))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Bathtub (Grand, The Level, (2+2))

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Triple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, Bathtub (Grand, The Level, (2+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Bathtub (Grand, The Level, (2+1))

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (The Level (2+2))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite (The Level (2+2))

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (The Level (3+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite (The Level (3+1))

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Communicated Room (Premium, (4+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Communicated Room (Premium, (4+1))

  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds OR 4 Twin Beds

View all photos for Premium Room (The Level, (3 Ad))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room (The Level, (3 Ad))

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (The Level, (2+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room (The Level, (2+1))

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room (3+1)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room (3+1)

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Supreme Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Supreme Room

  • Sleeps 2

View all photos for Melia Room, Patio Garden View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Melia Room, Patio Garden View

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Melia Room, Exterior View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Melia Room, Exterior View

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room, Bathtub (The Level)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Bathtub (The Level)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Bathtub (The Level, (2+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Bathtub (The Level, (2+1))

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite (The Level)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite (The Level)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite (The Level, (2+2))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite (The Level, (2+2))

  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Communicated Room (Supreme)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Communicated Room (Supreme)

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 4 Twin Beds

View all photos for Communicated Room (Melia, The Level)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Communicated Room (Melia, The Level)

  • 495 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Communicated Room (Grand Premium, The Level)

Communicated Room (Grand Premium, The Level) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Communicated Room (Grand Premium, The Level)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 4 Twin Beds

Junior Suite The Level

  • Sleeps 3

View all photos for Melia Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Melia Room

  • Sleeps 2

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room

  • Sleeps 2

View all photos for Family Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

Melia Twin Room

  • Sleeps 2

Melia King Room

  • Sleeps 2

The Level Twin Room

  • Sleeps 2

The Level Double Room

  • Sleeps 2

The Level Grand Premium Twin Room

  • Sleeps 2

The Level Suite

  • Sleeps 4

The Level Premium Room

  • Sleeps 3

Melia Room Patio Garden View

  • Sleeps 2

Melia Room Exterior View

  • Sleeps 2

Premium The Level With Bathtub

  • Sleeps 3

The Level Suite

  • Sleeps 2

Supreme King Room

  • Sleeps 2

View all photos for Melia Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Melia Room

9.0 out of 10
Wonderful
(39 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room

9.2 out of 10
Wonderful
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Grand Premium The Level Con Banera

  • Sleeps 2

View all photos for The Level Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

The Level Room

  • Sleeps 2

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Barceló Emperatriz

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  • Free WiFi
  • Restaurant
  • Air conditioning
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4.8 out of 5, Exceptional, 1,099 reviews
$171 nightly
The price is $188
Mar 15 - Mar 16
Total with taxes and fees
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About the neighborhood

Madrid

Central Madrid getaway .With a stay at this Salamanca hotel, you'll be within half a mile (1 km) of U.S. Embassy and 2 miles (3 km) of Bernabéu Stadium. Movistar Arena and Gran Via are also within 2 miles (3 km).

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 miles
  • Golden Mile - 1 min walk - 0.1 miles
  • U.S. Embassy - 2 min walk - 0.1 miles
  • Movistar Arena - 4 min drive - 1.4 miles
  • Bernabéu Stadium - 5 min drive - 1.6 miles

Getting around

  • Nunez de Balboa Station - 6 min walk
  • Madrid Recoletos Station - 20 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

  • ‪Castizo - ‬3 min walk
  • ‪federal - ‬2 min walk
  • ‪East Crema Coffee - ‬2 min walk
  • ‪Asador de Aranda - ‬2 min walk
  • ‪Restaurante Thong - ‬4 min walk

About this property

Melia Madrid Serrano

4-star hotel near U.S. Embassy
Melia Madrid Serrano offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5640 square feet (524 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Melia Madrid Serrano.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 307 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 5640 sq ft of conference space
  • 524 sq m of conference space
  • Built in 1975
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Melia Madrid Serrano offers 307 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Mar 31 - Apr 1
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Property amenities

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • High chair
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 17.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (63 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property provides central air conditioning and heating (availability based on the season).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 17.5 for children
  • Nearby parking fee: EUR 32 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

This property provides central air conditioning and heating (availability based on the season).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 25 and close September 10.
  • Pool access available from noon to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliá Madrid Serrano Hotel
Meliá Galgos Hotel
Melia Galgos Hotel Madrid
Meliá Galgos Hotel Madrid
Meliá Galgos Madrid
Melia Hotel Galgos
Meliá Serrano Hotel
Meliá Serrano
Meliá Galgos
Meliá Madrid Serrano Galgos
Meliá Madrid Serrano
Melia Madrid Serrano Hotel
Melia Madrid Serrano Madrid
Melia Madrid Serrano Hotel Madrid

Frequently asked questions

How close is Melia Madrid Serrano to the airport?

Melia Madrid Serrano is 7.5 mi (12-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Melia Madrid Serrano?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Melia Madrid Serrano on Mar 15, 2026 start from $236, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Melia Madrid Serrano have an airport shuttle?

Airport shuttle services are not available at Melia Madrid Serrano.

Does Melia Madrid Serrano offer free breakfast?

Free breakfast isn’t provided at Melia Madrid Serrano, but buffet breakfast is offered for a fee of EUR 35 for adults and EUR 17.5 for children. It's available every day from 7 AM to 10:30 AM.

Is there a casino at Melia Madrid Serrano?

No, there is no casino at this hotel, but Casino Gran Via (5-min drive) is nearby.

What time is check-in at Melia Madrid Serrano?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Melia Madrid Serrano?

Free parking is not available at this hotel.

Does Melia Madrid Serrano have a pool?

Melia Madrid Serrano features a seasonal outdoor pool. Guests can enjoy pool access from noon to 7:00 PM.

Does Melia Madrid Serrano have a restaurant?

Yes, there is a restaurant on site.

Does Melia Madrid Serrano have a spa?

There are no spa services available at this hotel.

How close is Melia Madrid Serrano to downtown Madrid?

Melia Madrid Serrano is 1.6 mi away from Madrid.

Melia Madrid Serrano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 514 out of 758 reviews
Rating 8 - Good. 161 out of 758 reviews
Rating 6 - Okay. 56 out of 758 reviews
Rating 4 - Poor. 9 out of 758 reviews
Rating 2 - Terrible. 18 out of 758 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Magda

Stayed 1 night in Dec 2025

10/10 Excellent

DIANA

Stayed 1 night in Dec 2025

10/10 Excellent

Manuel

Stayed 2 nights in Dec 2025

10/10 Excellent

ZEUS

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was great
Stayed 7 nights in Nov 2025

6/10 Okay

Teressa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean , the halls were often dirty with people’s food trays outside for full day Staff at front desk arrogant not very flexible or helpful lots of chatting amongst themselves For a 500 per night hotel you expect a little more Bar was very nice nice coffees and drinks
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities
The room was the nicest room I’ve ever stayed in
Stayed 1 night in Nov 2025

10/10 Excellent

Federico, Guayaquil

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2025

10/10 Excellent

CARLOS

Stayed 1 night in Oct 2025

10/10 Excellent

Beata, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Maria Josefina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and location is excellent
Stayed 1 night in Oct 2025

8/10 Good

Yana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT stay for families !! Great location!
Stayed 1 night in Oct 2025

10/10 Excellent

victor

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, staff in great attitud, nice rooms
Stayed 2 nights in Oct 2025

8/10 Good

Cristobal, quito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una muy buena opcion de ubicación y disfrutar de Madrid.
Stayed 6 nights in Sep 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We only stayed one night but the hotel was lovely. The bathroom had a big tub we didn’t get to use but the kids (and myself) would definitely love if we had more time.
Stayed 1 night in Sep 2025

10/10 Excellent

AMALIA

Stayed 1 night in Oct 2025

8/10 Good

Nayeli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Sep 2025

6/10 Okay

Lorena

Traveled with partner
Liked: Staff & service
The hotel is very well located. The breakfast is very good and the staff friendly. Our room needed updating, smelled like mold and was a bit noisy.
Stayed 1 night in Jun 2025

10/10 Excellent

Pamela

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Property is clean with nice breakfast choices. Hotel staff are professionals and helpful. There are a few restaurants around the hotel areas. But you need to take taxi to go to central. Enjoy our stays!
Stayed 2 nights in Sep 2025

6/10 Okay

Claudio

Liked: Cleanliness, property conditions & facilities
A bit pricey for the type of room you get.
Stayed 3 nights in Sep 2025

10/10 Excellent

Claudia Isabella

Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect and conventiently located to many areas of interest in town. I would HIGHLY recommend.
Stayed 1 night in Sep 2025

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

SALOMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

LIZALDO

Stayed 4 nights in Sep 2025