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citizenM Los Angeles Downtown

4.0 star property
4-star hotel near Crypto.com Arena, connected to a rail/subway station

Choose dates to view prices

Photo gallery for citizenM Los Angeles Downtown

Property amenity
Front of property
Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk
Bar (on property)
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
361 South Spring Street, Los Angeles, CA, 90013
  • Place, Grand Central Market
    ‪3 min walk‬
  • Place, Pershing Square
    ‪5 min walk‬
  • Place, Walt Disney Concert Hall
    ‪10 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(21 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Los Angeles

Downtown Los Angeles stay.Your stay at this Downtown Los Angeles hotel places you within 2 miles (3 km) of Crypto.com Arena and L.A. Live. Los Angeles Convention Center and Dodger Stadium are also within 3 miles (5 km).

What's nearby

  • Grand Central Market - 3 min walk - 0.2 miles
  • Jewelry District - 3 min walk - 0.2 miles
  • Pershing Square - 5 min walk - 0.3 miles
  • Walt Disney Concert Hall - 10 min walk - 0.6 miles
  • Los Angeles City Hall - 10 min walk - 0.6 miles

Getting around

  • Pershing Square Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 35 min drive

Restaurants

  • ‪Precinct - ‬2 min walk
  • ‪Suehiro DTLA - ‬2 min walk
  • ‪Golden Road Grand Central Market - ‬3 min walk
  • ‪Maccheroni Republic - ‬2 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬3 min walk

About this property

citizenM Los Angeles Downtown

4-star hotel near Crypto.com Arena, connected to a rail/subway station
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM Los Angeles Downtown.

This 4-star Los Angeles hotel is smoke free.

  • 1 building
  • 315 guestrooms or units
  • 9 levels
  • Built in 2021
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

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DoubleTree by Hilton Hotel Los Angeles Downtown
  • Restaurant
  • Air conditioning
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Apr 19 - Apr 20
Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.50 per person
  • Late check-out fee: USD 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property uses wind energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

How close is citizenM Los Angeles Downtown to the airport?

CitizenM Los Angeles Downtown is 13.2 mi (35-min drive) away from the Hawthorne, CA (HHR-Hawthorne Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM Los Angeles Downtown?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at citizenM Los Angeles Downtown on Apr 5, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM Los Angeles Downtown have an airport shuttle?

Airport shuttle services are not available at citizenM Los Angeles Downtown.

Does citizenM Los Angeles Downtown offer free breakfast?

Free breakfast isn’t provided at citizenM Los Angeles Downtown, but buffet breakfast is offered for a fee of USD 22.50 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at citizenM Los Angeles Downtown?

No, there is no casino at this hotel, but Commerce Casino (10-min drive) and Parkwest Bicycle Casino (12-min drive) are nearby.

What time is check-in at citizenM Los Angeles Downtown?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM Los Angeles Downtown?

Free parking is not available at this hotel.

Does citizenM Los Angeles Downtown have a pool?

CitizenM Los Angeles Downtown does not have a pool.

Does citizenM Los Angeles Downtown have a restaurant?

Yes, there is a restaurant on site.

Does citizenM Los Angeles Downtown have a spa?

There are no spa services available at this hotel.

How close is citizenM Los Angeles Downtown to downtown Los Angeles?

CitizenM Los Angeles Downtown is 0.3 mi away from Los Angeles.

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3421 out of 4364 reviews
Rating 8 - Good. 618 out of 4364 reviews
Rating 6 - Okay. 157 out of 4364 reviews
Rating 4 - Poor. 75 out of 4364 reviews
Rating 2 - Terrible. 93 out of 4364 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
Housekeeping did my room each day. Neat setup with sink, and a capsule bathroom. I liked switches for lights and curtains, tablet nice touch. Nice mini room. Great breakfast.
Stayed 5 nights in Jan 2026

10/10 Excellent

Yasir

Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Stayed 2 nights in Nov 2025

8/10 Good

Yasmin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities
It was a great place to stay, friendly staff, and great cafe/bar area to chill at!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small but very clean and comfortable for a day or two stay. Breakfast for about $25 pp is worth it, unlimited buffet, coffee and juices included.
Stayed 1 night in Dec 2025

10/10 Excellent

Kiersten

Stayed 7 nights in Dec 2025

10/10 Excellent

Catherine Lani

Stayed 3 nights in Dec 2025

10/10 Excellent

Cochise, Tacoma

Stayed 5 nights in Dec 2025

4/10 Poor

Myungran

Staffs
Stayed 1 night in Dec 2025

10/10 Excellent

Pouyan

Stayed 2 nights in Dec 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Really consistant hotel brand. Clean room, friendly staff, and easy to use amenities and lobby seating. Rooms are small, but beds are big. Better for a solo or couple.
Stayed 2 nights in Dec 2025

8/10 Good

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
24/7 restaurant was convenient. Clean rooms. iPad system was not functional. This is a huge drawback
Stayed 4 nights in Dec 2025

10/10 Excellent

Idman

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were really nice, and the atmosphere was welcoming and bright
Stayed 4 nights in Dec 2025

10/10 Excellent

Tessa

Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel downtown! Everything was super comfy and enough space for two people. The only problem we had was parking.
Stayed 3 nights in Dec 2025

6/10 Okay

Wynesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities
No parking associated with the hotel. We had to pay $38 per day for parking at a separate location. The rooms are extremely small. Identical to a room that you would get on a cruise boat but smaller. I would not book her again. You can find better.
Stayed 5 nights in Dec 2025

8/10 Good

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

gary

Stayed 1 night in Dec 2025

10/10 Excellent

Madhuri

Stayed 2 nights in Dec 2025

2/10 Terrible

Linlin

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel experience of my life. Avoid at all costs. If you’re planning a trip to LA, do NOT stay at this hotel. I’ve stayed here twice, and the second stay was somehow even worse than the first. Problem 1: Zero respect for guests. On both visits, housekeeping knocked nonstop early in the morning despite a clear Do Not Disturb sign. We had gone to bed late and were trying to rest. I even shouted for them to stop, but they ignored us and kept knocking. Guest privacy clearly means nothing here. Problem 2: Nonexistent housekeeping. We asked a cleaner to clean our room and she confirmed it. When we returned at 3 AM, nothing had been done—no cleaning, no clean towels. The front desk initially offered no solution. After insisting, we were moved to another room, but only after waiting, and the staff member who brought the key was rude and impatient. We were exhausted and treated like a burden. Problem 3: No help when things go wrong. At checkout, the elevator stopped working. Front desk staff offered no assistance or alternatives, just told us to carry extremely heavy luggage down the stairs. Ironically, the elevator started working again right after we reached the first floor. This hotel ruined our sleep, wasted our time, and treated us like an inconvenience rather than paying guests. There are many hotels in LA—choose literally any other one.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tessa

Stayed 1 night in Dec 2025

10/10 Excellent

Manuel

Stayed 5 nights in Dec 2025

4/10 Poor

KENNETH, Kansas City

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
No refrigerator no ice - or cups in room
Stayed 1 night in Dec 2025

10/10 Excellent

Mika

Stayed 1 night in Dec 2025