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Novotel London West

Property class: 4
4-star hotel near Eventim Apollo

Choose dates to view prices

Photo gallery for Novotel London West

A modern lounge area with seating, a bar cart, and large windows offering views of the outdoors.
A refrigerated display case with various beverages and snacks.
Unclassified image, 3 of 98, button
A bar area with a neon sign, seating arrangements, and a red telephone booth.
Unclassified image, 5 of 98, button

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Place, Eventim Apollo
    ‪6 min walk‬
  • Place, River Thames
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Executive Room, 1 Queen Bed

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(21 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Room, 1 Queen Bed (Executive)

A hotel room with a bed, a desk, a chair, a small table, and a sofa.

Premier Room, 1 Queen Bed (Executive)

7.8 out of 10
Good
(9 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds, Accessible

A hotel room with a large bed, a chair, a desk, and a window with curtains.

Superior Twin Room, 2 Twin Beds, Accessible

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(52 reviews)
  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a sofa, a lamp, a window with curtains, and a framed picture on the wall.

Executive Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a sofa, a lamp, a window with curtains, and a framed picture on the wall.

Superior Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(32 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a sofa, a lamp, a window with curtains, and a framed picture on the wall.

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(51 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, Multiple Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Room, Multiple Beds

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premier Room, 1 Queen Bed with Sofa bed

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Premier Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

London

Central London getaway .With a stay at this Hammersmith and Fulham hotel, you'll be within half a mile (1 km) of Eventim Apollo and 2 miles (3 km) of Kensington Gardens. Natural History Museum and Hyde Park are also within 3 miles (5 km).

What's nearby

  • Eventim Apollo - 6 min walk - 0.4 miles
  • River Thames - 10 min walk - 0.6 miles
  • Kensington High Street - 13 min walk - 0.7 miles
  • Olympia Events - 13 min walk - 0.7 miles
  • Westfield London Shopping Centre - 20 min walk - 1.1 miles

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪Joe & the Juice - ‬6 min walk
  • ‪The Craft Beer Co. - ‬7 min walk

About this property

Novotel London West

4-star hotel near Eventim Apollo
There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Business amenities include 40 meeting rooms and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 53745 square feet (4993 square meters) and includes a conference center. A fitness center, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 630 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Meeting rooms
  • 53745 sq ft of conference space
  • 4993 sq m of conference space
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Novotel London West offers 630 air-conditioned accommodations with safes and complimentary bottled water. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 40 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge
  • Afternoon tea
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 40.00

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: GBP 40.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 40.00 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel

Novotel Hotel London West

Novotel London West

Accor London West

London Novotel

Novotel London West England

Novotel London West Hotel London

Novotel London West Hotel

Novotel London West Hotel

Novotel London West London

Novotel London West Hotel London

Frequently asked questions

How close is Novotel London West to the airport?

Novotel London West is 12.6 mi (30-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel London West?

As of Sep 10, 2026, prices found for a 1-night stay for 2 adults at Novotel London West on Oct 4, 2026 start from $140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel London West have an airport shuttle?

Airport shuttle services are not available at Novotel London West.

Does Novotel London West offer free breakfast?

Free breakfast isn’t provided at Novotel London West, but English breakfast is offered for a fee of GBP 21.75 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Novotel London West?

No, there is no casino at this hotel.

What time is check-in at Novotel London West?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs GBP 40.00 (subject to availability).

Is there free parking at Novotel London West?

Free parking is not available at this hotel. Self parking is available for GBP 40.00 per day.

Does Novotel London West have a pool?

Novotel London West does not have a pool.

Does Novotel London West have a restaurant?

Novotel London West is home to Artisan, which features Modern European cuisine.

Does Novotel London West have a spa?

There are no spa services available at this hotel.

How close is Novotel London West to downtown London?

Novotel London West is 4.1 mi away from London.

Novotel London West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 555 out of 1111 reviews
Rating 8 - Good. 304 out of 1111 reviews
Rating 6 - Okay. 162 out of 1111 reviews
Rating 4 - Poor. 56 out of 1111 reviews
Rating 2 - Terrible. 34 out of 1111 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was superb
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Jamie

Liked: Cleanliness
The hotel was fine and good value for money
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, the room was quiet and clean. All the staff was helpful and kind. It made for a wonderful relaxing stay
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Good staff
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location adjacent to Hammersmith Underground station. Close proximity to numerous restaurants. Very helpful and friendly staff. Clean and comfortable room.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Couldn’t fault it.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rutger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. The staff was very friendly and the area of the hotel was quiet.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, breakfast was fantastic. You do need cleaning wipes in the fitness facility.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for the venue I was attending, the bed was super comfortable, loved my room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay and it was lovely. Staff were super lovely and helpful. 10/10, A++++
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Fatima Ezzahra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really i love it thank you for suure next stay will be novotel west Fatima Ezzahra
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay, unexpected upgrade, staff helpful and friendly, room excellent
Stayed 1 night in May 2026
Verified review

6/10 Okay

Anna

Liked: Staff & service, amenities
Not far from the underground, quiet but small rooms
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location when visiting London. Very close proximity to the Underground and transportation. Lots of amenities available within walking distance. Check in and check out was quick and efficient. There was always someone available at the front desk at all times.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2026
Verified review

8/10 Good

Ellie

Liked: Cleanliness, staff & service, amenities
Could have twin beds. Breakfast was a bit over priced. Staff were good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and ideal location for our trip and day out in central London.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sumita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping can improve. Rest all was excellent.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The tubes are very accessible with shops if you need food or snacks. The room was clean and quiet, good for sleeping. The staff was helpful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean throughout, comfortable beds and handy for the shops, bus station and tube stations in Hammersmith
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, amenities
Excellent bar and large rooms for UK.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room Bed comfortable Close to tube and shops
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position in Hammersmith. Staff very obliging. Booked extra night after tour with different company and they organised same room and an upgrade.
Stayed 1 night in May 2026
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Last minute booking after missed connection at Heathrow. Great location close to airport on Piccadilly line with plenty of places around to eat and drink. Clean comfortable hotel.
Stayed 1 night in Mar 2026