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Novotel London West

4.0 star property
4-star hotel near Eventim Apollo

Choose dates to view prices

Photo gallery for Novotel London West

Bar (on property)
Bar (on property)
2 restaurants, breakfast, dinner served; Modern European cuisine
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Place, Eventim Apollo
    ‪6 min walk‬
  • Place, Thames River
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Twin Beds

7.8 out of 10
Good
(20 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive) | In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 1 Queen Bed (Executive)

7.8 out of 10
Good
(9 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds, Accessible

Superior Twin Room, 2 Twin Beds, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Twin Beds, Accessible

8.6 out of 10
Excellent
(13 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(44 reviews)
  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(30 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(49 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, Multiple Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed with Sofa bed

Premier Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 1 Queen Bed with Sofa bed

  • City view
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

London

Central London getaway .With a stay at this Hammersmith and Fulham hotel, you'll be within half a mile (1 km) of Eventim Apollo and 2 miles (3 km) of Kensington Gardens. Natural History Museum and Hyde Park are also within 3 miles (5 km).

What's nearby

  • Eventim Apollo - 6 min walk - 0.4 miles
  • Thames River - 10 min walk - 0.6 miles
  • Kensington High Street - 13 min walk - 0.7 miles
  • Olympia Events - 13 min walk - 0.7 miles
  • Cromwell Road - 18 min walk - 1.0 mile

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk
  • ‪Pret A Manger - ‬7 min walk
  • ‪The Craft Beer Co. - ‬7 min walk
  • ‪Costa Coffee - ‬7 min walk

About this property

Novotel London West

4-star hotel near Eventim Apollo
There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Business amenities include 40 meeting rooms and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 53745 square feet (4993 square meters) and includes a conference center. A fitness center, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 630 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Meeting rooms
  • 53745 sq ft of conference space
  • 4993 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Novotel London West offers 630 air-conditioned accommodations with safes and complimentary bottled water. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Breakfast available
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May 10 - May 11
Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 84 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 84 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

How close is Novotel London West to the airport?

Novotel London West is 12.6 mi (30-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel London West?

As of Apr 25, 2026, prices found for a 1-night stay for 2 adults at Novotel London West on May 10, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel London West have an airport shuttle?

Airport shuttle services are not available at Novotel London West.

Does Novotel London West offer free breakfast?

Free breakfast isn’t provided at Novotel London West, but English breakfast is offered for a fee of GBP 21.75 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Novotel London West?

No, there is no casino at this hotel.

What time is check-in at Novotel London West?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs GBP 40.00 (subject to availability).

Is there free parking at Novotel London West?

Free parking is not available at this hotel. Self parking is available for GBP 84 per day.

Does Novotel London West have a pool?

Novotel London West does not have a pool.

Does Novotel London West have a restaurant?

Novotel London West is home to Artisan, which features Modern European cuisine.

Does Novotel London West have a spa?

There are no spa services available at this hotel.

How close is Novotel London West to downtown London?

Novotel London West is 4.1 mi away from London.

Novotel London West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 496 out of 1012 reviews
Rating 8 - Good. 282 out of 1012 reviews
Rating 6 - Okay. 151 out of 1012 reviews
Rating 4 - Poor. 50 out of 1012 reviews
Rating 2 - Terrible. 33 out of 1012 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ubaidur

Stayed 1 night in Jan 2026

10/10 Excellent

David

Traveled with group
Very pleased with the visit - looking to come back again next year. Very impressed by the ease of checking in - ensuring we had the rooms to suit our needs - perfect
Stayed 3 nights in Jan 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

dipen

Stayed 1 night in Jan 2026

10/10 Excellent

Hemla

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and fantastic customer services. Hotel is a Gem in Hammersmith.
Stayed 1 night in Jan 2026

10/10 Excellent

aleem

Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 2 nights in a twin room with a friend whilst attending an evening at the Hammersmith Apollo. Great location, easy check in, room clean and tidy and functional. Best beds ever!!! So comfy. Definitely larger than the average single. Best sleep ever. We didn’t use any of the other facilities the hotel has to offer so can’t comment on those. My only disappointment was the £100 security deposit I had to leave. Obviously returned if no damage or no purchases made to room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Everything was spot on and in reception Anna was incredibly helpful. We couldn’t fault our stay
Stayed 2 nights in Jan 2026

6/10 Okay

Maria

Liked: Cleanliness
Stayed 8 nights in Dec 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities
Loved the food in the Aroma restaurant and the staff were extra helpful and friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Manish, saint louis

Renovated hotel. Looks great.
Stayed 1 night in Jan 2026

8/10 Good

Ratna

Stayed 1 night in Jan 2026

10/10 Excellent

Calum

Liked: Cleanliness, amenities, property conditions & facilities
Was amazing
Stayed 2 nights in Jan 2026

4/10 Poor

Menbere

Disliked: Cleanliness, staff & service
N
Stayed 7 nights in Dec 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities
Yes the room was spotless and the staff very friendly
Stayed 2 nights in Dec 2025

4/10 Poor

David

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Requesting a code for parking, met with attitude, room door would not tightly close and gaps, it locked ok very noisy. Tv reception was terrible, the fridge was not cold at all. Mini bar not refilled daily. When we arrived the room Was very cold. Pillows were not good and the bed was small for queen I thought, not very comfortable.
Stayed 2 nights in Dec 2025

8/10 Good

Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean, good breakfast selection. Rooms are slightly outdated, needs renovation
Stayed 3 nights in Dec 2025

10/10 Excellent

Jeevan

Stayed 1 night in Dec 2025

4/10 Poor

Denise

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Insufficient staff available in restaurants, resulting in customers queuing by kitchen door to enquire about various and required items
Stayed 1 night in Dec 2025

10/10 Excellent

MARIA CONCEPCION

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Berry good
Stayed 5 nights in Dec 2025

6/10 Okay

Santosh

Liked: Staff & service, amenities
Rooms were basic and seems slightly outdated with furniture and fittings.
Stayed 2 nights in Dec 2025

8/10 Good

Catherine Shelly

Stayed 6 nights in Dec 2025

10/10 Excellent

Nigel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly pleasant stay, room was lovely, staff were friendly and extreemly helpful, breakfast was lovely with great produce and lots of choice. Would definately stay again.
Stayed 1 night in Dec 2025

2/10 Terrible

Sin Tat Kenny

Stayed 6 nights in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was surprised by how huge this hotel is. Go early for breakfast - it’s a stamped and seating v limited. Bed comfy room nice sized and quiet. wifi good. over priced self service snack bar had good choices incl alcohol but a PITA to use. Staff a bit thin on the ground. Very expensive and you won’t have much to look back on fondly for your money
Stayed 1 night in Nov 2025