Novotel London Canary Wharf Hotel

4.0 star property
4-star hotel near O2 Arena

Choose dates to view prices

Photo gallery for Novotel London Canary Wharf Hotel

Cocktail bar
Creator video - submitted by anuroop-sahu
Cocktail bar
Restaurant
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
40 Marsh Wall, London, England, E14 9TP
  • Place, One Canada Square
    ‪6 min walk‬
  • Place, Thames River
    ‪9 min walk‬
  • Place, Museum of London Docklands
    ‪11 min walk‬
  • Airport, London (LCY-London City)
    ‪13 min drive‬

Room options

Executive Room, 1 Double Bed (Premium)

8.4 out of 10
Very good
(7 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(59 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed

  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 Double Bed, City View

8.6 out of 10
Excellent
(10 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Twin Beds, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Canary Wharf stay.Your stay at this Canary Wharf hotel places you within 3 miles (5 km) of O2 Arena and ExCeL Exhibition Centre. Tower Bridge and Tower of London are also within 3 miles (5 km).

What's nearby

  • One Canada Square - 6 min walk - 0.4 miles
  • Crossrail Place Roof Garden - 9 min walk - 0.5 miles
  • Thames River - 9 min walk - 0.5 miles
  • Billingsgate Market - 10 min walk - 0.6 miles
  • Museum of London Docklands - 11 min walk - 0.6 miles

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 7 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • Bōkan 37
  • ‪No. 35 Mackenzie Walk - ‬7 min walk
  • ‪The Henry Addington - ‬6 min walk
  • ‪Obicà - ‬5 min walk
  • ‪Cinnamon Restaurant And Bar - ‬3 min walk

About this property

Novotel London Canary Wharf Hotel

4-star hotel near O2 Arena
Novotel London Canary Wharf Hotel offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A rooftop terrace, multilingual staff, and a garden are also featured at Novotel London Canary Wharf Hotel.

This 4-star London hotel is smoke free.

  • 313 guestrooms or units
  • 39 levels
  • Meeting rooms
  • Built in 2016
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel London Canary Wharf Hotel offers 313 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Accessibility

  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Frequently asked questions

How close is Novotel London Canary Wharf Hotel to the airport?

Novotel London Canary Wharf Hotel is 5.7 mi (20-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel London Canary Wharf Hotel?

As of Jan 21, 2026, prices found for a 1-night stay for 2 adults at Novotel London Canary Wharf Hotel on Feb 6, 2026 start from $152.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel London Canary Wharf Hotel have an airport shuttle?

Airport shuttle services are not available at Novotel London Canary Wharf Hotel.

Does Novotel London Canary Wharf Hotel offer free breakfast?

Free breakfast isn’t provided at Novotel London Canary Wharf Hotel, but full breakfast is offered for a fee of GBP 25 per person.

Is there a casino at Novotel London Canary Wharf Hotel?

No, there is no casino at this hotel.

What time is check-in at Novotel London Canary Wharf Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Novotel London Canary Wharf Hotel?

Free parking is not available at this hotel.

Does Novotel London Canary Wharf Hotel have a pool?

Novotel London Canary Wharf Hotel features an indoor pool.

Does Novotel London Canary Wharf Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Novotel London Canary Wharf Hotel have a spa?

There are no spa services available at this hotel.

How close is Novotel London Canary Wharf Hotel to downtown London?

Novotel London Canary Wharf Hotel is 4.5 mi away from London.

Novotel London Canary Wharf Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Howard

Stayed 3 nights in Nov 2025

8/10 Good

Agnar

Liked: Cleanliness, staff & service
Room was not clean! Stain on floor and chair
Stayed 2 nights in Oct 2025

8/10 Good

Kevin

Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bar was very disappointing. A lovely view but the staff were unattentive and issued last ordered at 9.45 when the bar didn’t sit until 11 All other staff were amazing. Helpful and frienfly
Stayed 1 night in Oct 2025

8/10 Good

Kyra

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Pool and spa area made the stay special. Reception staff appeared 'aloof' and 'pompous'.
Stayed 2 nights in Oct 2025

8/10 Good

Bryan, uxbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and very east to get to
Stayed 1 night in Oct 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Julious

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Oct 2025

10/10 Excellent

Stephano, Westcliff-on-Sea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great facilities and a really convenient location.
Stayed 1 night in Oct 2025

6/10 Okay

Sharron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar could have had a few more options of flavoured gins and vodka. Just my preference. Staff were friendly and warm on reception and in the bar. Room was immaculate and it had a fridge to store our drinks.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, would recommend.

Lovely large clean room with a really comfortable bed. Great location for visiting the O2, only one tube stop away. Lovely staff and great choice at breakfast with a view over the city.
Stayed 1 night in Oct 2025

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 6 nights. Checking was simple and my room on the 34th floor was more than adequate for me. The sauna and pool in the basement was nice as I always try to stay in a hotel with a sauna. Breakfast was really delicious and would definitely stay again
Stayed 6 nights in Sep 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room , bed was huge and so comfy . Staff were very helpful & friendly on check in
Stayed 1 night in Oct 2025

10/10 Excellent

Katie

Stayed 1 night in Oct 2025

8/10 Good

Joshua

Stayed 2 nights in Oct 2025

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great rooms and easy walking distance for the train station.
Stayed 1 night in Oct 2025

10/10 Excellent

Bushra

Stayed 2 nights in Oct 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2025

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service
Noisy and not very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Joanne

Stayed 1 night in Sep 2025

4/10 Poor

Mohammed

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service all round.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice room with en-suite shower. Comfy beds - singles as came to town to see a show with my daughter. We enjoyed a swim in the pool followed by a sauna. Check out was 12 so gave us loads of time, without having to rush. The only thing I’d have liked would be provision of more than 2 teabags, some biscuits and hot chocolate sachets. They were no fruit teabags either, seemed a bit mean considering everything else was great. Staff very friendly and efficient at check in. We were able to leave our bags behind the desk as we arrived too early for check in as we were seeing a matinee performance, which was very beneficial.
Stayed 1 night in Sep 2025

8/10 Good

Derren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, great property, and excellent breakfast. My only suggestion would be to improve the in room dining menu and offer more options to be available after midnight.
Stayed 4 nights in Sep 2025