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New Road Hotel

4.0 star property
Family-friendly 4-star hotel near Brick Lane

Choose dates to view prices

Photo gallery for New Road Hotel

Warehouse X | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Front of property
Loft, Hot Tub | Terrace/patio
Interior detail
Loft (Spa bath) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
103-107 New Road, London, England, E1 1HJ
  • Brick Lane
    ‪7 min walk‬
  • Tower of London
    ‪16 min walk‬
  • Tower Bridge
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Pocket Room

Pocket Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Pocket Room

8.6 out of 10
Excellent
(11 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Warehouse Twin

Warehouse Twin | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse Twin

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Loft, Hot Tub

Loft, Hot Tub | Terrace/patio

Loft, Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft (Spa bath)

Loft (Spa bath) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Loft (Spa bath)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft, Terrace

Loft, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Loft, Terrace

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Warehouse Family

Warehouse Family | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse Family

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Warehouse K

Warehouse K | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse K

8.8 out of 10
Excellent
(23 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Warehouse X

Warehouse X | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse X

9.2 out of 10
Wonderful
(5 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Tower Hamlets stay.Within a 10-minute walk of this Tower Hamlets hotel, you'll find East London Mosque and Brick Lane. Tower of London and ABBA Arena are also within 3 miles (5 km).

What's nearby

  • Brick Lane - 7 min walk - 0.4 miles
  • Tower of London - 16 min walk - 0.9 miles
  • Tower Bridge - 3 min drive - 1.1 miles
  • London Bridge - 5 min drive - 1.7 miles
  • O2 Arena - 8 min drive - 3.5 miles

Getting around

  • Whitechapel Underground Station - 4 min walk
  • Shadwell Station - 12 min walk
  • London City Airport (LCY) - 23 min drive

Restaurants

  • ‪Tayyabs - ‬1 min walk
  • ‪Zaza's Grill - ‬3 min walk
  • ‪Ambala Sweets - ‬1 min walk
  • ‪Whitechapel Fried Chicken - ‬3 min walk
  • ‪Subway - ‬2 min walk

About this property

New Road Hotel

Family-friendly 4-star hotel near Brick Lane
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and coworking spaces.

WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A library, a vending machine, and an arcade/game room are also featured at the family-friendly New Road Hotel.

This 4-star London hotel is smoke free.

  • 80 guestrooms or units
  • Meeting rooms
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
New Road Hotel offers 80 air-conditioned accommodations with safes and hair dryers. 49-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hungarian, Italian, Portuguese, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Road Hotel London
New Road London
New Road Hotel Hotel
New Road Hotel London
New Road Hotel Hotel London

Frequently asked questions

How close is New Road Hotel to the airport?

New Road Hotel is 7.2 mi (23-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at New Road Hotel?

As of Jul 5, 2025, prices found for a 1-night stay for 2 adults at New Road Hotel on Jul 20, 2025 start from $112.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does New Road Hotel have an airport shuttle?

Airport shuttle services are not available at New Road Hotel.

Does New Road Hotel offer free breakfast?

Free breakfast isn’t provided at New Road Hotel, but cooked-to-order breakfast is offered for a fee of GBP 16.95 for adults and GBP 16.95 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at New Road Hotel?

No, there is no casino at this hotel.

What time is check-in at New Road Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at New Road Hotel?

Free parking is not available at this hotel.

Does New Road Hotel have a pool?

New Road Hotel does not have a pool.

Does New Road Hotel have a restaurant?

New Road Hotel is home to Mr White's Chophouse, which features British cuisine, happy hour, and brunch.

Does New Road Hotel have a spa?

There are no spa services available at this hotel.

How close is New Road Hotel to downtown London?

New Road Hotel is 2.9 mi away from London.

New Road Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 1002 reviews
Rating 8 - Good. 311 out of 1002 reviews
Rating 6 - Okay. 104 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Manus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Harry

Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky and cozy hotel is a great find.

A great find. The quirky and cozy hotel close to the Whitechapel tube station made a great base for exploring the city. The reception staff were friendly and helpful and the room was a good size - unlike some of the branded budget hotels I have stayed in recently - and the bed was comfortable. The only minor complaint is I missed having a kettle in my room - the tea/coffee machine on my floor was out of order making it less convenient. I can also understand concerns about the frosted glass panels around the toilet wouldn't offer much privacy when sharing a room. Overall, I am very happy with my stay and will book again next time I'm in London.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel and rooms. Friendly and helpful staff. Super close to transportation - underground and buses.
Stayed 2 nights in Mar 2025

10/10 Excellent

stuart

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic. Great customer service
Stayed 1 night in Jan 2025

10/10 Excellent

Spencer

Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Temitope

Liked: Staff & service, property conditions & facilities
The staff was friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab place to stay

Close to Whitechappel tube, funky room, roomy walk in shower, great value for money. Would definitely recommend if staying in East London
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Goniur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Bruce, Kingston upon Hull

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is great, nice friendly staff. Food is Super. Room nice and snug. No problems i would stay again.
Stayed 3 nights in Feb 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smashing hotel and great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really nice stay at the NRH, everything in the room was clean and the location was conveniently close to the train stations. I would stay here again.
Stayed 4 nights in Feb 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Amin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
nice building. Rooms were small but they were fine.
Stayed 4 nights in Feb 2025

4/10 Poor

Antonio

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Request for Compensation Due to Misleading Informa

I stayed in room 102 at your hotel last night. I am writing to formally lodge a complaint regarding misleading information on your website and the unsatisfactory experience I had during my stay. I specifically chose your hotel based on the claim that the room would be soundproofed, which was a major factor in my booking decision. However, this information turned out to be completely false. Both my wife and I were unable to sleep due to the lack of sound insulation in the room. Throughout the night, we were disturbed by the sounds of ambulances passing by, car alarms going off, and conversations from people walking outside, all of which made it impossible for us to rest. As a result, I feel that I wasted £120 on a room that did not meet the basic standards I expected. This not only ruined our night’s sleep but also impacted our plans for the following day, as we were too exhausted to carry out our activities. Considering the significant inconvenience caused, I believe it is only fair to request compensation for the distress and poor experience I endured. I would appreciate it if you could offer a resolution that reflects the disappointing nature of this stay. I look forward to hearing from you soon. Best regards, Antonio Mendes
Stayed 1 night in Feb 2025

4/10 Poor

RED

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Bruce, Kingston upon Hull

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff and unique Hotel. The Room clean and comfortable. Short walk to the Station.
Stayed 3 nights in Feb 2025

8/10 Good

Philip

Stayed 1 night in Jan 2025