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Hotel Shepherds Bush London

3.5 star property
3.5-star hotel near Bush Theatre

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Photo gallery for Hotel Shepherds Bush London

Courtyard
Premium bedding, minibar, in-room safe, laptop workspace
Check-in/check-out kiosk
Lobby
Standard Quadruple Room | Premium bedding, minibar, in-room safe, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS
  • Place, Shepherd’s Bush Market
    ‪1 min walk‬
  • Place, Shepherd's Bush Empire
    ‪3 min walk‬
  • Place, Westfield London Shopping Centre
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement) | Premium bedding, minibar, in-room safe, laptop workspace

Economy Single Room, No Windows (Basement)

9.0 out of 10
Wonderful
(2 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, laptop workspace

Standard Double Room

8.2 out of 10
Very good
(17 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Triple Room, 1 Bedroom (3 single beds)

Basic Triple Room, 1 Bedroom (3 single beds) | Premium bedding, minibar, in-room safe, laptop workspace

Basic Triple Room, 1 Bedroom (3 single beds)

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, minibar, in-room safe, laptop workspace

Standard Quadruple Room

7.6 out of 10
Good
(7 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Double Room

7.8 out of 10
Good
(6 reviews)
  • 162 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, minibar, in-room safe, laptop workspace

Comfort Single Room

8.0 out of 10
Very good
(3 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

London

Hammersmith and Fulham stay.You'll be steps from Bush Theatre and within a 10-minute walk of MATRADE Loftus Road Stadium with a stay at this Hammersmith and Fulham hotel. Also, Westfield London Shopping Centre is within half a mile (1 km) and Olympia Events is within 2 miles (3 km).

What's nearby

  • Shepherd’s Bush Market - 1 min walk - 0.1 miles
  • Shepherd's Bush Empire - 3 min walk - 0.2 miles
  • Westfield London Shopping Centre - 7 min walk - 0.4 miles
  • MATRADE Loftus Road Stadium - 8 min walk - 0.4 miles
  • BBC Television Centre - 8 min walk - 0.4 miles

Getting around

  • Shepherd's Bush Market Underground Station - 1 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪itsu - ‬4 min walk
  • ‪Zizzi - ‬5 min walk
  • ‪Shikumen Shepherd's Bush - ‬3 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪Five Guys - ‬4 min walk

About this property

Hotel Shepherds Bush London

3.5-star hotel near Bush Theatre
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Shepherds Bush London.

Smoking is allowed in designated areas at this 3.5-star London hotel.

  • 1 building
  • 21 guestrooms or units
  • 4 levels
  • Built in 2015
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Hotel Shepherds Bush London offers 21 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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ibis London Shepherds Bush – Hammersmith
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  • Free WiFi
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Apr 12 - Apr 13
Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • High-pile carpet in room
  • No elevator

Room amenities

Entertainment

  • 43-inch TV with cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property is also known as

Shepherds Bush London London
Hotel Shepherds Bush London Hotel
Hotel Shepherds Bush London London
Hotel Shepherds Bush London Hotel London

Frequently asked questions

How close is Hotel Shepherds Bush London to the airport?

Hotel Shepherds Bush London is 12.8 mi (29-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

Does Hotel Shepherds Bush London have an airport shuttle?

Airport shuttle services are not available at Hotel Shepherds Bush London.

Does Hotel Shepherds Bush London offer free breakfast?

Hotel Shepherds Bush London does not offer free breakfast.

Is there a casino at Hotel Shepherds Bush London?

No, there is no casino at this hotel.

What time is check-in at Hotel Shepherds Bush London?

Check-in begins at 2:00 PM.

Is there free parking at Hotel Shepherds Bush London?

Free parking is not available at this hotel.

Does Hotel Shepherds Bush London have a pool?

Hotel Shepherds Bush London does not have a pool.

Does Hotel Shepherds Bush London have a spa?

There are no spa services available at this hotel.

How close is Hotel Shepherds Bush London to downtown London?

Hotel Shepherds Bush London is 4.2 mi away from London.

Hotel Shepherds Bush London Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 215 out of 535 reviews
Rating 8 - Good. 187 out of 535 reviews
Rating 6 - Okay. 74 out of 535 reviews
Rating 4 - Poor. 39 out of 535 reviews
Rating 2 - Terrible. 20 out of 535 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Denice, Snodland

Liked: Cleanliness
Disliked: Amenities
Decor plus bathroom amenities nothing like what is on the current website. When raised with staff, l was told that the website has not been updated. Therefore I assume the current photos were under previous owners/management and they have cut back. USB port behind the TV and not easy to get to TV was not 45 inches but much smaller Bathroom was more like a cloakroom It was a good size room, with a decent shower and fridge. Frosted windows so no natural light in the room I am disappointed and would rather it a 3* Hotel
Bed
TV area
Bed
Bathroom
Stayed 1 night in Dec 2025

4/10 Poor

Michelle

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Cons- Dirty, out dated, some staff members were rude. Loud - you can hear the train, people talking in their rooms and hallways. The place is literally next to the train station and shares an alley way with another building - random people walking behind you to walk through it. Neighborhood not the greatest at night - stores getting robbed, man throwing bottles to different parts of the streets and panhandlers. Pros- Price Accepts dogs Convenient to train station Good food in neighborhood - Turkish, Jamaican, Korean and Indian. Two cafes - safe and clean to enjoy great drinks and conversations Near Lidl and an 9 minute walk to a nice mall Quick walking distances to theaters I wouldn’t go back nor suggest to stay with young kids. This place serves for a quick stay with pets or as a group for safety purposes.
Stayed 3 nights in Nov 2025

8/10 Good

Shereen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would say there should be a bottle of water in the fridge for guests.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniella

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

4/10 Poor

Usman

Disliked: Cleanliness, amenities
Squeaky beds. Dirty carpets. Smell in room
Stayed 1 night in Dec 2025

8/10 Good

Iesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for what you pay for
Stayed 2 nights in Dec 2025

8/10 Good

Warren

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location room and service, would highly reccommend
Stayed 1 night in Nov 2025

6/10 Okay

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall stay was alright. Staff were friendly and helped me with the room key when it stopped working Upon entering room, I noticed the bathroom was missing a handle on the outside and the inside handle was barely hanging on. The air conditioning was also broken. Walls and ceiling aren’t very thick so you can hear people walking above you and people in rooms next to you
Stayed 2 nights in Nov 2025

10/10 Excellent

Guy

Stayed 1 night in Nov 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located, 30 second walk from Shepherd’s Bush Market station. Nice check in. Functional room, small, small bathroom so limited space. Miniature bathroom sink meant water went all over the floor when doing anything. One bathroom towel had a hole in it. Tea & coffee in the room, tv and a safe and a fridge so well equipped but no iron. Nice to have a (very small) hotel bar to get a drink or crisps at reasonable prices but realistically nowhere to sit and enjoy it. No food or breakfast options but in that part of London, you don’t need it- so many options in the area. Dog friendly so would totally recommend.
Stayed 1 night in Nov 2025

6/10 Okay

Gayle

Disliked: Room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent find, right next door to Shepherds Bush Market train station, across the road from the market and a 3 minute walk from Shepherds Bush Empire (we were attending a gig). The hotel staff are friendly and helpful, the reception is manned throughout the night, there is a small bar We would definitely use this hotel again ( I would ask not to be allocated rm1 which backed onto a closed courtyard which housed extractor fans so the towels and our clothes when we left smelt of cooking fat) as it is perfectly situated in a vibrant part of the area, with everything you need. Excellent food at The Defectors Weld
Stayed 1 night in Nov 2025

6/10 Okay

Marco

Liked: Staff & service
The room was OK but for sure not for that price. One of the towels wasn't very clean and in good condition. There were some damages in the shower that for.. thstpprice...
Stayed 1 night in Nov 2025

8/10 Good

Norman

Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind, amenities we're fine. Just a drafty window, and my room was closest to the station so a tiny bit of "city noise" but honestly, I slept fine.
Stayed 2 nights in Nov 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not sure why but I want to give this place a positive revue! …There was a dripping leak in the pipes about my showe, which drips from above when I showered…Plus the pillows are horrible and have been for a decade…But otherwise a great, value place to stay near Westfield…Just bring your own pillow and earplugs.
Stayed 1 night in Nov 2025

10/10 Excellent

Samira

Stayed 1 night in Oct 2025

8/10 Good

Elena

Stayed 2 nights in Oct 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities
Most comfortable bed!!
Stayed 1 night in Oct 2025

4/10 Poor

Gurpal

Disliked: Cleanliness, amenities, property conditions & facilities
The quality of the room was terrible. There was corroded lights in the bathroom, there were dents in the wall, there was blood on the bathroom tissue roll! Extremely poor standard and hygiene.
Stayed 1 night in Oct 2025

10/10 Excellent

ramy

Stayed 2 nights in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean with updated ensuite. Very comfortable bed and excellent value for money. Staff very polite.
Stayed 1 night in Oct 2025