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Grand Concerto Hotel

3.0 star property
3-star hotel near Hyde Park

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Photo gallery for Grand Concerto Hotel

Front of property
Exterior
Front of property
Front of property
Quadruple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
164-166 Sussex Gardens, London, England, W2 1UD
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Marble Arch
    ‪13 min walk‬
  • Place, Oxford Street
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Single Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room

  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room

  • 108 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 183 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room (No Window)

In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room (No Window)

10.0 out of 10
Exceptional
(3 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Sofa Bed

Family Room with Sofa Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room with Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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Exterior

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About the neighborhood

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 2 miles (3 km).

What's nearby

  • Hyde Park - 5 min walk - 0.3 miles
  • Marble Arch - 13 min walk - 0.7 miles
  • Oxford Street - 4 min drive - 1.3 miles
  • Kensington High Street - 5 min drive - 1.5 miles
  • Buckingham Palace - 6 min drive - 1.9 miles

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬2 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪Sawyers Arms - ‬2 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk
  • ‪Mihbaj - ‬3 min walk

About this property

Grand Concerto Hotel

3-star hotel near Hyde Park
As a guest of Grand Concerto Hotel, you'll find tour/ticket assistance, concierge services, and a front-desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

  • 46 guestrooms or units
  • 4 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Grand Concerto Hotel offers 46 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Secured self parking on site (GBP 30 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 15 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (26 inch wide door)
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid passport or ID copy.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Secured self parking fee: GBP 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

Parcel deliveries will not be accepted and will be returned to sender.

Property is also known as

Castleton Hotel
Castleton Hotel London
Castleton London
Hotel Castleton
Castleton Hotel London, England

Frequently asked questions

How close is Grand Concerto Hotel to the airport?

Grand Concerto Hotel is 11.2 mi (25-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Concerto Hotel?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Grand Concerto Hotel on Oct 22, 2025 start from $211.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Concerto Hotel have an airport shuttle?

Airport shuttle services are not available at Grand Concerto Hotel.

Does Grand Concerto Hotel offer free breakfast?

Free breakfast isn’t provided at Grand Concerto Hotel, but full breakfast is offered for a fee of GBP 15 for adults and GBP 15 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Grand Concerto Hotel?

No, there is no casino at this hotel.

What time is check-in at Grand Concerto Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Concerto Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 30 per day.

Does Grand Concerto Hotel have a pool?

Grand Concerto Hotel does not have a pool.

Does Grand Concerto Hotel have a spa?

There are no spa services available at this hotel.

How close is Grand Concerto Hotel to downtown London?

Grand Concerto Hotel is 2 mi away from London.

Reviews

Grand Concerto Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 48 out of 86 reviews
Rating 8 - Good. 20 out of 86 reviews
Rating 6 - Okay. 12 out of 86 reviews
Rating 4 - Poor. 6 out of 86 reviews
Rating 2 - Terrible. 0 out of 86 reviews

Reviews

10/10 Excellent

Eva

Stayed 1 night in Jul 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect sized room and had really cold AC. The breakfast was good. The room was very clean and comfortable.
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast area was a tad claustrophobic and the food a little mediocre. But the new hotel conversion has made the most of the building and it’s safe and very convenient. The staff are excellent - polite and efficient.
Stayed 1 night in Jun 2025

6/10 Okay

Christine

Liked: Cleanliness, property conditions & facilities
The Grand Concerto Hotel (formerly Castleton Hotel per my credit card) has improved from what looked like a nightmare online. Great location near Paddington Station - perfect for travel and good value for the price. It looks really nice inside too - but the rooms are small so keep that in mind. The customer service, however, was seriously lacking. When I needed laundry info, staff said they don't offer it and claimed not to know any nearby places (Central Wash and Lilas are walking distance per Google). Worse was at 3 AM departure when my phone internet wasn't working (there was no trains running at this time, no taxis outside either) - not their fault, but I asked for a taxi number. They refused to help, saying "they don't do this." A staff member was watching videos on a laptop but wouldn't look up a taxi company. Most hotels would at least give you a phone number or call one for you. Had to walk to Paddington at 3 AM where security actually helped me. Nearly missed my flight. And again it is not their problem, but as a traveler this was something I never experienced at any accommodation. Staff handled basic requests like toilet paper fine but showed zero problem-solving skills for actual travel needs. The buffet was okay too, but there is also a good place called Mimo's across the street. Bottom line: Excellent location and price, but don't expect help beyond the absolute basics. Have backup plans ready and if you encounter a problem, try and solve it on your own.
Stayed 3 nights in Jul 2025

8/10 Good

Louise

Stayed 2 nights in Jul 2025

10/10 Excellent

L Gail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere
Stayed 1 night in Jun 2025

10/10 Excellent

Gurpreet

Stayed 2 nights in Jun 2025

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly employees. Modern and clean rooms. Bathroom was large.
Stayed 3 nights in Jun 2025

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were mostly friendly once you get to know them. The room was small but cosy. The food was good but unable to get the milk hot for a coffee as used special milk not in there machine.
Stayed 4 nights in May 2025

10/10 Excellent

Amilton de Souza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Sonia Regina

Traveled with group, Traveled with family
Disliked: Staff & service
Quarto novo porém muito pequeno,para quem viaja sem bagagem. Café da manhã bom. Mas o atendimento ficou muito a desejar, meus amigos reservaram um quarto de categoria superior e foram acomodados em um inferior e o recepcionista ignorou completamente a reclamação dele.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Lite og bra hotell

Lite og bra hotell. Trange ganger som var ulike fra etasje til etasje.
Stayed 5 nights in Jul 2025

6/10 Okay

Marc

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

ERIC

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super hôtel, petit petit déjeuner super sympa et personnel hyper agréable !!!! Super propre
Stayed 3 nights in Jun 2025