76% Based on 1907 reviews TripAdvisor Traveler Rating 4 out of 5

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Hotel Description

At Crowne Plaza London - Docklands you'll be 0.5 km (0.3 mi) from Excel Exhibition Centre and 3.9 km (2.4 mi) from Boleyn Ground Stadium. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

You can enjoy free WiFi, satellite TV, and coffee/tea makers, featured in all 210 rooms. 24-hour room service, free newspapers, and in-room massages are also available.

A relaxing visit to The Quad Spa can include deep-tissue massages, hot stone massages, aromatherapy, and mani/pedis along with access to the sauna. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the health club, Turkish bath/hammam, spa tub, and sauna. Business amenities include conference space, a meeting room, and a business center. Plus you'll find free WiFi in public areas and laundry facilities. English breakfast is available. There's also self parking, along with the convenience of an airport shuttle.

Within a 15-minute drive of this 4-star Docklands hotel, attractions include O2 Arena and Olympic Stadium.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$98 per night

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend out of 1907 reviews

Excellent 809
Good 647
Average 252
Poor 122
Terrible 79
Value <span>4.0</span> out of 5
Rooms <span>4.0</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.0</span> out of 5

About the Crowne Plaza London - Docklands

Location Western Gateway, London, England E16 1AL

Property Features

Crowne Plaza London - Docklands offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and a meeting room. There are 10 meeting rooms available. A spa tub, a sauna, and a rooftop terrace are also featured at the business-friendly Crowne Plaza London - Docklands. A roundtrip airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

  • 1 building
  • 210 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LCY-London City) (3.8 km / 2.4 mi)
  • Train station: London Liverpool Street Station (7.9 km / 4.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza London - Docklands offers 210 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, and hair dryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room dining (24 hours)
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy English breakfast for a fee.

Crowne Plaza London - Docklands has a restaurant serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Windsurfing nearby
  • Sailing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Quad Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 18.40 per person (approximately)
  • Airport shuttle fee: GBP 15 per vehicle (one way)
  • Self parking fee: GBP 16 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel London Docklands
  • Crowne Plaza London Docklands
  • London Docklands Crowne Plaza
  • Crowne Plaza London - Docklands England
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza London Docklands Hotel
  • Crowne Plaza Docklands Hotel
  • Crowne Plaza Docklands

You should know

  • Crowne Plaza London - Docklands offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.