Torel Palace Lisbon

5.0 star property
5-star luxury hotel near Rossio Square

Choose dates to view prices

Photo gallery for Torel Palace Lisbon

Bar (on property)
Outdoor pool, sun loungers
Building design
Suite Imperial, vista Cidade | Egyptian cotton sheets, premium bedding, memory foam beds, minibar
Sundeck

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Room service

Explore the area

View in a map
Rua Câmara Pestana, 45, Lisbon, 1150-082
  • Place, Avenida da Liberdade
    ‪3 min walk‬
  • Place, Restauradores Square
    ‪5 min walk‬
  • Place, Rossio Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double Room (Master)

9.0 out of 10
Wonderful
(4 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

Villa, 1 Bedroom, Jetted Tub

  • 516 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Standard Double Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Executive Double Room, City View

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Royal Double Room, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Premier Double or Twin Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Apartment, 2 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)
  • 1023 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Penthouse, 2 Bedrooms, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • 1399 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Apartment, 1 Bedroom

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

Apartment, 1 Bedroom, Balcony, City View

  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Apartment, 2 Bedrooms, Jetted Tub

  • 1668 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Suite

  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite Imperial, vista Cidade

  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Royal Suite, City View

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

Royal Double Room, Jetted Tub, City View

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Master

  • Sleeps 3

Master With View

  • Sleeps 2

Royal With View

  • Sleeps 3

Classic Room

  • Sleeps 2

Suite Royal

  • Sleeps 2

Royal Double Room, Jetted Tub, City View

  • Sleeps 2

Two-Bedroom Deluxe Apartment

  • Sleeps 4

Two-Bedroom Penthouse Apartment

  • Sleeps 4

One-Bedroom Apartment With Balcony

  • Sleeps 2

Two-Bedroom Apartment With Terrace & Jacuzzi

  • Sleeps 4

Villa With Jacuzzi

  • Sleeps 3

One-Bedroom Standard Apartment

  • Sleeps 2

Suite Royal With View

  • Sleeps 2

Presidential Suite with City View

  • Sleeps 2

Imperial Suite

  • Sleeps 2

Executive Double Room With City View

  • Sleeps 2

Premier Double Or Twin Room With City View

  • Sleeps 2

Master Royal With View

  • Sleeps 2

Suite

  • Sleeps 2

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About the neighborhood

Lisbon

City center stay.Within a 10-minute walk of this Lisbon City Center hotel, you'll find Rossio Square and Avenida da Liberdade. São José and Torel Garden are also within half a mile (1 km).

What's nearby

  • Avenida da Liberdade - 3 min walk - 0.2 miles
  • Restauradores Square - 5 min walk - 0.3 miles
  • Rossio Square - 5 min walk - 0.3 miles
  • Castle of São Jorge - 8 min walk - 0.5 miles
  • Santa Justa Elevator - 8 min walk - 0.5 miles

Getting around

  • Rua Câmara Pestana Stop - 1 min walk
  • Rossio Station - 9 min walk
  • Humberto Delgado Airport (LIS) - 28 min drive

Restaurants

  • ‪Hard Rock Cafe Lisboa - ‬6 min walk
  • ‪Bonjardim - ‬7 min walk
  • ‪Solar dos Presuntos - ‬4 min walk
  • ‪BananaCafe - Posto 5 - ‬6 min walk
  • ‪Casa do Alentejo - ‬6 min walk

About this property

Torel Palace Lisbon

5-star luxury hotel near Rossio Square
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at the luxury Torel Palace Lisbon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Lisbon hotel is smoke free.

  • 39 guestrooms or units
  • 2 levels
  • 4 buildings
  • 2 dining venues
  • Built in 1902
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Torel Palace Lisbon offers 39 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 24-inch LCD televisions come with cable channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 30 per night)
  • Limited onsite parking (max 10 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 24-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 65 per pet, per night
  • Weight limit: 22 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 2)
  • Covered valet parking fee: EUR 30.00 per night
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Parties and events are allowed on site. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 12268

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Torel
Torel Palace
Torel Palace Hotel
Torel Palace Hotel Lisbon
Torel Palace Lisbon
Torel Palace Hotel
Torel Palace Lisbon
Torel Palace Hotel Lisbon
Torel Palace
Torel Palace Lisbon Hotel
Torel Palace Lisbon Lisbon
Torel Palace Lisbon Hotel Lisbon

Frequently asked questions

How close is Torel Palace Lisbon to the airport?

Torel Palace Lisbon is 5.6 mi (28-min drive) away from the Humberto Delgado Airport (LIS) airport, the closest popular airport to the property.

How much does it cost to stay at Torel Palace Lisbon?

As of Dec 14, 2025, prices found for a 1-night stay for 2 adults at Torel Palace Lisbon on Jan 11, 2026 start from $256.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Torel Palace Lisbon have an airport shuttle?

Torel Palace Lisbon offers an airport shuttle 24 hours a day, on request, for a charge of EUR 45 per vehicle, one-way.

How close is Torel Palace Lisbon to the beach?

This hotel is 11.1 mi (35-min drive) from Costa da Caparica Beach and 14.9 mi (39-min drive) from Carcavelos Beach. Don't forget your sunscreen!

Does Torel Palace Lisbon offer free breakfast?

Free breakfast isn’t provided at Torel Palace Lisbon, but buffet breakfast is offered for a fee of EUR 25 for adults and EUR 12.5 for children. It's available every day from 8 AM to 11 AM.

Is there a casino at Torel Palace Lisbon?

No, there is no casino at this hotel, but Lisbon Casino (10-min drive) is nearby.

What time is check-in at Torel Palace Lisbon?

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM.

Is there free parking at Torel Palace Lisbon?

Free parking is not available at this hotel. Valet parking is available for EUR 30.00 per night.

Does Torel Palace Lisbon have a pool?

Torel Palace Lisbon features an outdoor pool.

Does Torel Palace Lisbon have a restaurant?

Yes, there are 2 restaurants on site.

Does Torel Palace Lisbon have a spa?

There are no spa services available at this hotel.

How close is Torel Palace Lisbon to downtown Lisbon?

Torel Palace Lisbon is 0.6 mi away from Arroios.

Torel Palace Lisbon Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 393 out of 490 reviews
Rating 8 - Good. 70 out of 490 reviews
Rating 6 - Okay. 16 out of 490 reviews
Rating 4 - Poor. 6 out of 490 reviews
Rating 2 - Terrible. 5 out of 490 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

MARK, QUALICUM BEACH

Stayed 2 nights in Oct 2025

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 2 nights in May 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made our Lisbon trip!

Our stay was excellent, the staff were very attentive and friendly. Great experience overall, highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stunning boutique hotel has gorgeous, surprisingly spacious rooms, exceptional views and delicious food. There is easy access to a tram that takes you right to the city center. It was a hot day when we arrived, after a long day of travel, so lounging at the picturesque pool with a glass of sparkling wine was how we spent our time here.
Stayed 1 night in Aug 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Philippe-Alexandre

Stayed 3 nights in Aug 2025

10/10 Excellent

Katherine, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness
It was unique. Each room had character. It was spread out over three buildings and didn’t have a huge number of rooms. Service was impeccable - staff was truly helpful and a pleasure to deal with, but not in your face all the time. The breakfast buffet was lovely and well curated. The hill to get to the hotel was shockingly steep, but it afforded the property wonderful views.
Ceiling of one of the rooms
Stayed 6 nights in Jun 2025

10/10 Excellent

Keith

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a gorgeous property. Excellent food. Excellent service. One of the best beds I've slept in while on vacation. Top notch all the way.
Stayed 6 nights in Jun 2025

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully designed hotel with nice bar overlooking lisbon from a hill
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Stayed 2 nights in Jun 2025

10/10 Excellent

Arnauld

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel in the heart of Lisbon with a great view and historic building
Stayed 4 nights in Jun 2025

10/10 Excellent

Morgan

Stayed 3 nights in Jun 2025

10/10 Excellent

Roxane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal hotel. Incredible staff. Stunning property with a cool view.
Stayed 1 night in Jun 2025

10/10 Excellent

Renee

Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a spectacular hotel! Staff are amazing, rooms beutiful, food top notch and views you wont get anywhere else.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sara

Stayed 3 nights in May 2025

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Torel Palace is an excellent elegant hotel. Remarkable staff and amenities. Perfect location close to everything nice view overlooking the city of Lisboa. Highly recommended. Will definitely stay again here on our next visit to Lisbon.
Stayed 2 nights in Apr 2025

10/10 Excellent

Greyson

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service
I hate writing negative reviews, but in this case, I feel compelled to do so after numerous unsuccessful attempts to resolve this directly with the hotel. I originally booked my stay at Torel Palace Lisbon through Expedia, but when I arrived, the hotel claimed they had no record of my reservation. With no support from the staff, I was forced to book again—this time directly with the hotel had a much higher rate than Expedia—and chose a refundable rate. Unfortunately, the experience only got worse. When I checked in, the elevator was broken, which was never mentioned in advance. My wife just had surgery on her back so walk in the stairs is difficult My room was noticeably smaller than described, and certainly did not reflect the photos on the website. The staff showed little concern for the issues I raised. I chose to check out a day early due to the poor conditions, but despite booking a refundable rate directly through the hotel, Torel Palace refused to refund the second night. I followed up multiple times, but they offered no flexibility or resolution. I travel monthly to Europe and have stayed at many hotels—this was by far the worst experience out of my 12 trips this past year. Between the lack of accountability, misleading room descriptions, and unresponsive service, I cannot recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to spend my partners 40th birthday. The staff weee exceptional making sure we had everything we needed and more to enjoy our stay. Definitely a 5 star luxury experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Zach

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and accessible service, spacious room with a great view.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Love Torel Palace!!
Stayed 4 nights in May 2025