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Ouro Grand By Level Residences

Property class: 4
4-star apartment near Rossio Square

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Photo gallery for Ouro Grand By Level Residences

Exterior
Studio | Private kitchen | Fridge, microwave, oven, stovetop
Hallway
Deluxe Apartment, 2 Bedrooms | In-room dining
Fridge, microwave, oven, stovetop

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
R. do Crucifixo 6, Lisbon, Lisboa, 1100-182
  • Place, Commerce Square
    ‪2 min walk‬
  • Place, Rossio Square
    ‪5 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Deluxe Apartment, 2 Bedrooms

Egyptian cotton sheets, premium bedding, blackout drapes

Deluxe Apartment, 2 Bedrooms

  • 893 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Duplex, 2 Bedrooms, Terrace, City View

Egyptian cotton sheets, premium bedding, blackout drapes

Duplex, 2 Bedrooms, Terrace, City View

  • City view
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Fridge, microwave, oven, stovetop

Apartment, 2 Bedrooms

  • 645 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Lisbon

Central Lisbon getaway .At this Lisbon City Center apartment, you'll be well placed to visit Commerce Square and Santa Justa Elevator, both within a 5-minute walk. Rossio Square and Avenida da Liberdade are also within half a mile (1 km).
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What's nearby

  • Commerce Square - 2 min walk - 0.1 miles
  • Rua Augusta Arch - 3 min walk - 0.2 miles
  • Rossio Square - 5 min walk - 0.3 miles
  • Santa Justa Elevator - 5 min walk - 0.3 miles
  • Avenida da Liberdade - 10 min walk - 0.6 miles

Getting around

  • Rua da Conceição Stop (28E) - 1 min walk
  • Rossio Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 34 min drive

Restaurants

  • ‪Casa Portuguesa do Pastel de Bacalhau - ‬2 min walk
  • ‪Pastelaria Néné - ‬2 min walk
  • ‪Delirium Café Lisboa - ‬2 min walk
  • ‪Brew - ‬1 min walk
  • ‪Cotidiano - ‬1 min walk

About this property

Ouro Grand By Level Residences

4-star apartment near Rossio Square
As a guest of Ouro Grand By Level Residences, you'll find concierge services and an elevator. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Lisbon apartment is smoke free.

  • 12 guestrooms or units
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
Ouro Grand By Level Residences offers 12 air-conditioned accommodations with espresso makers and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 4-star apartment have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

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  • Air conditioning
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Apr 20 - Apr 21
Total with taxes and fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with digital channels

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • No housekeeping service

Location highlights

  • In a historical district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 12 units

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 35 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts cash. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

Hotel Register Numbers: 75382/AL,75374/AL,75356/AL,75351/AL,75242/AL,75350/AL,75243/AL,75862/AL,75859/AL,75865/AL,75864/AL,79168/AL.
Property Registration Number 75862/AL

Property is also known as

Ouro Grand Level Residences Apartment Lisbon
Ouro Grand Level Residences Apartment
Ouro Grand Level Residences Lisbon
Ouro Grand Level Residences
Ouro Grand By Level Residences Lisbon
Ouro Grand By Level Residences Apartment
Ouro Grand By Level Residences Apartment Lisbon

Frequently asked questions

How close is Ouro Grand By Level Residences to the airport?

Ouro Grand By Level Residences is 9.6 mi (34-min drive) away from the Humberto Delgado Airport (LIS) airport, the closest popular airport to the property.

Does Ouro Grand By Level Residences have an airport shuttle?

Ouro Grand By Level Residences offers an airport shuttle 24 hours a day, on request, for a charge of EUR 35 per vehicle, one-way.

How close is Ouro Grand By Level Residences to the beach?

This apartment is a short 8-minute walk from Ribeira das Naus and 11.4 mi (41-min drive) from Carcavelos Beach. Don't forget your sunscreen!

Does Ouro Grand By Level Residences offer free breakfast?

Ouro Grand By Level Residences does not offer free breakfast.

Is there a casino at Ouro Grand By Level Residences?

No, there is no casino at this apartment, but Lisbon Casino (10-min drive) is nearby.

What time is check-in at Ouro Grand By Level Residences?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

Is there free parking at Ouro Grand By Level Residences?

Free parking is not available at this apartment.

Does Ouro Grand By Level Residences have a pool?

Ouro Grand By Level Residences does not have a pool.

Does Ouro Grand By Level Residences have a spa?

There are no spa services available at this apartment.

How close is Ouro Grand By Level Residences to downtown Lisbon?

Ouro Grand By Level Residences is 0.4 mi away from Santa Maria Maior.

Ouro Grand By Level Residences Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 48 out of 67 reviews
Rating 8 - Good. 15 out of 67 reviews
Rating 6 - Okay. 3 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 0 out of 67 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Located in a very convenient and walkable area. Staff were very helpful and responsive. The apartments are spacious, clean, and comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tal

Traveled with family
Liked: Cleanliness, room comfort

Perfect location for family gateway in Lisbon

Great location, smooth self check-in, clean house with all amenities you need. Would highly recommend it to anyone who's visiting Lisbon.
Stayed 1 night in Jul 2024

10/10 Excellent

Jens

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Charli

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location to everything. Apartment is very spacious and was ready ahead of schedule
Stayed 2 nights in Jul 2023

10/10 Excellent

natalie

Traveled with family
Liked: Cleanliness, room comfort

Perfect place for a city break with a young family

Central location with excellent access to shops, pastels road and restaurants. Check in was easy and the apartment was fully stocked with milk, breakfast and amenities for the family. Just perfect!
Stayed 3 nights in Jul 2023

8/10 Good

Donna

Traveled with group
Liked: Cleanliness, room comfort

March visit

My friend and I had a lovely stay in Lisbon. The only issue we had was a beeping sound that didn't stop. Couldn't figure out where it was.
Stayed 6 nights in Mar 2023

8/10 Good

Oxana, St.Charles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great, everything is walking distance, Don't think to rent and drive around. Very narrow streets, no parking, crowded. Uber is very cheap. Apartment was clean, big. Bed was terrible, you couldn't turn around without shaking all bed, mattress very uncomfortable, my husband had back pain, so, he could not get up in the morning. We did not care about their breakfast much except fruits. Breakfast was milk (every day 1 L) juice, loaf of bread (every day fresh one) or plain sandwich rolls, yogurt, cheese , cereal, fruits. We end up with 4 L of juice, milk, bags of bread. I emailed to them asking not to bring it anymore because we don't eat it. We just didn't want to waist the food. It was so many coffee shops with amazing pastries around, we were eating there. Who wants to eat plain boring food in the room?! :) It was safe in the area. We would stay there again. Also their check in time 3pm, we came 35 min early, and we have to wait exactly 3pm.
Stayed 4 nights in Mar 2023

10/10 Excellent

Tonya, BLAINE

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about Ouro Grand: the food, location and accommodation were amazing!

10/10 Excellent

Kushak

Stayed 1 night in Mar 2023

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Could have been so much better. Disappointing!
Stayed 4 nights in Feb 2023

10/10 Excellent

Kristine M

Traveled with family
Liked: Cleanliness, room comfort

Great location!!

Beautiful apartment! Spacious very clean, comfortable and in a great location! Tram 28 stops right on the corner! Great communication and very friendly! They have a storage room to hold luggage if you arrive early and self check in is very easy! We had a great time! Would highly recommend a stay here!
Stayed 1 night in Oct 2022

10/10 Excellent

Orlene

Traveled with family
Liked: Cleanliness, room comfort

Highly recommend this place !

Staying at Ouro Grand by Level Residences was an experience. Great location, the unit that we stayed in (1K) was spacious, clean, great furniture and very safe ! The daily breakfast was really appreciated and the times that I seek for additional services was superior. Highly recommend this place !
Stayed 4 nights in Sep 2022

10/10 Excellent

Owen

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The apartment was so beautiful and stylish and had many thoughtful details. The continental breakfast was delicious. The host kindly prepared a baby crib for us which we are appreciative of.
Stayed 1 night in Aug 2022

10/10 Excellent

Erika, alexandria

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations! Would highly recommend!
Stayed 4 nights in Jul 2022

10/10 Excellent

Kris

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was beyond expectations. Friendly manager and doorman. Soo was fantastic. Nice fruit, food and breakfast provided. Room was very roomy and comfy with all the amenities needed for a family and more. Location was perfect. Will definitely recommend and if ever back in Lisbon I will be glad to visit again.
Stayed 7 nights in Jul 2022

10/10 Excellent

Tu

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

Debra

Stayed 2 nights in Jun 2022

10/10 Excellent

Oana Alexandra

Traveled with group
Liked: Cleanliness, room comfort

Large apartment in the center

Great apartment with everything you may need. Amazing location and quality furnishings.
Stayed 1 night in Jun 2022

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, room comfort

Perfect stay for our family of 4!

This was the first time booking an apartment through hotels.com. Our place was perfect. We found a great rate for a 2 BR / 2 Bath. The arrival was easy and we were able to store luggage with the doorman. The delivery of fresh bread and the stocking of the frig was great. Felt like they had gone to the market for us. Super clean. Great location. Awesome cafe right downstairs. I am going to lol for more apartment booking options back in the US as well.
Stayed 1 night in Jun 2022

10/10 Excellent

Barbara S

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, comfortable apartment with a delightful roof-top terrace. Even has a washing machine and a complete kitchen - but no microwave. We loved staying here and will visit again. Amazing location - close to everything or transportation very close by. Lovely staff, easy to get keys. Even helped us store our luggage after check-out.
Stayed 2 nights in May 2022

10/10 Excellent

LEONARDO P, El Paso

Liked: Cleanliness
Stayed 2 nights in Mar 2022

10/10 Excellent

LEONARDO, El Paso

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is very nice and super comfortable, it is located in a good place.
Stayed 1 night in Mar 2022

6/10 Okay

John F

Traveled with family
Liked: Cleanliness, property conditions & facilities
Plenty of space but a poorly designed bathroom.
Stayed 5 nights in Nov 2021

10/10 Excellent

Ann, Norwalk

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean, comfortable well designed interior apt/hotel. Easy communication with host. Plus convenient location ( with 28 tram line next to building) to see major Lisbon sites.
Stayed 2 nights in Nov 2021