6/10 Okay
Kent John
Traveled with family and small children
Feb 10, 2026
Our stay at the Marriott Kauai Beach Club was okay overall, but the arrival experience was very frustrating. Our flight was delayed and we notified the hotel, yet it still took over an hour for the airport shuttle to pick us up around 12:30 a.m. When it arrived, it couldn’t fit our entire group, so we had to wait for additional shuttles—exhausting after a long travel day, especially since the resort is only about 2 miles from the airport. We also requested rooms close together, but our group ended up scattered throughout the resort, which was disappointing.
I have stayed here many times but this time the costumer service was not good.
Kent John
Stayed 8 nights in Feb 2026

































