4/10 Poor
RACHEL, HATTIESBURG
Traveled with partner
Jul 14, 2025
I very much want to give this hotel a 4-5 star rating. However, they advertise on Travelocity and Expedia that they have a hot tub. It’s included as an option when you pick filters. And beyond that, the hotel goes so far as to provide a photo of their hot tub to lure in people like me and my husband who purposely chose this hotel for that reason. Had been driving over 11 hours and needed something to relax and rest sore muscles after our long week. But, there is NO hot tub. Only the remnants of one that existed years ago that’s been filled in. We didn’t appreciate the bait and switch and false advertising. Not cool.
Besides that, our checkin took quite a while as we had to wait for the checkin clerk to smoke her cigarette in the front rocking chair while she scrolled through her phone. Honestly, I don’t think that frustrated me nearly as much as purposely packing swimsuits and happily looking forward to their promise of a hot tub. I sincerely hope management is reading this and will remove claims and photos of the now-nonexistent hot tub. Other than that, all else was fine.
RACHEL
Stayed 1 night in Jul 2025