4/10 Poor
Jessie W.
Jun 6, 2025
Disliked: Cleanliness
I had to clean their hot tub for them
For the cost per night of this stay, I expected everything pictured in the listing photos as well as the description of the amenities. To start, upon arrival we were unable to access the VRBO because the code had been changed “earlier that morning”. We had to call the host & they had to give us a separate code to unlock a lockbox with the house key. This stay was for my bachelorette weekend & while my girls set up decorations in the house they said “why don’t you have a drink & chill in the hot tub?” So I said sounds great! So I lifted the lid off of the hot tub to find a THICK grey clay-like substance covering the sides of the tub as well as the ENTIRE bottom of the inflatable topper inside. Disgusting. Plus, the hottub looked as though it hadn’t been used or cared for at all prior to our arrival. I tried to turn on the jets but there were no instructions left about operating the hottub. I texted the host & they sent me instructions & I asked them about cleaning supplies for the hot to to where they said I can use the 3-in-1 cleaning solution that was locked under the deck, & they gave me a code. I spent the next 2 HRS of the beginning of my stay wiping away the gooey grey gunk off the cover & sides & skimming the nasty residue out of the foam. Ontop of that,in pics they picture the firepit with the chairs surrounding it looking inviting. But, they were stacked in 2’s upside down on the ground & covered in dirt & webs.There was also no household cleaner in the house.
Jessie W.
Stayed 3 nights in May 2025