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Hakone Kowakien TEN-YU

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Hot springs
In-room safe, blackout drapes, cribs/infant beds, free WiFi
Lobby
Exterior
Separate tub and shower, spring water tub, free toiletries, hair dryer

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
1297 Ninotaira, Hakone, Kanagawa, 250-0407
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪2 min walk‬
  • Place, Hakone Open Air Museum
    ‪16 min walk‬

Room options

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(60 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) | In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.0 out of 10
Wonderful
(13 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(15 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.8 out of 10
Exceptional
(25 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) | In-room safe, blackout drapes, cribs/infant beds, free WiFi

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.6 out of 10
Excellent
(7 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath), Non Smoking

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath), Non Smoking

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 7:30-8pm Superior Room (Open-air Bath), NS

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Wagyu Kaiseki Dinner "Yuzen" at Kihinkan, start at 7:30-8pm Superior Room (Open-air Bath), NS

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

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About the neighborhood

Hakone

Ninohira stay.A stay at this Ninohira ryokan places you steps from Hakone Kowakien Yunessun and within a 5-minute walk of Okada Museum of Art. Hakone Open Air Museum and Miyagino Hayakawa Breakwater Cherry Blossoms are also within 2 miles (3 km).

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Kowakien Yunessun - 2 min walk - 0.1 miles
  • Okada Museum of Art - 4 min walk - 0.3 miles
  • Hakone Open Air Museum - 16 min walk - 0.9 miles
  • Hakone Gora Park - 3 min drive - 1.3 miles

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Haneda Airport (HND) - 132 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪箱根餃子センター - ‬17 min walk
  • ‪ダイニングはこね - ‬4 min walk
  • ‪蕎麦 貴賓館 - ‬3 min walk
  • ‪bar hotel 箱根香山 - ‬8 min walk

About this property

Hakone Kowakien TEN-YU

4.5-star luxury ryokan near Okada Museum of Art
Hakone Kowakien TEN-YU offers its guests hot springs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a vending machine are also featured at the luxury Hakone Kowakien TEN-YU. Free self parking is available.

This 4.5-star Hakone ryokan is smoke free.

  • 150 guestrooms or units
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hakone Kowakien TEN-YU offers 150 accommodations with private hot tubs and safes. 50-inch LCD televisions come with digital channels.

Bathrooms include separate bathtubs and showers, spring water baths, slippers, and bidets. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:00 AM and midnight.

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  • Free WiFi
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Jun 7 - Jun 8
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Property amenities

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Crib (surcharge)
  • High chair
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Sign language-capable staff
  • Wheelchair accessibility

Room amenities

Entertainment

  • 50-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.

Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.

Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 3300.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 3300.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

We should mention

  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Kowakien TEN-YU Inn

Kowakien TEN-YU Inn

Kowakien TEN-YU

Hakone Kowakien TEN YU

Hakone Kowakien TEN YU

Hakone Kowakien TEN-YU Ryokan

Hakone Kowakien TEN-YU Hakone

Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

How close is Hakone Kowakien TEN-YU to the airport?

Hakone Kowakien TEN-YU is 61.9 mi (132-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hakone Kowakien TEN-YU?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on Jun 8, 2026 start from $493, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hakone Kowakien TEN-YU have an airport shuttle?

Airport shuttle services are not available at Hakone Kowakien TEN-YU.

How close is Hakone Kowakien TEN-YU to the beach?

This ryokan is 18.3 mi (61-min drive) from Atami Sun Beach and 16.7 mi (50-min drive) from Miyukinohama Beach. Don't forget your sunscreen!

Does Hakone Kowakien TEN-YU offer free breakfast?

Hakone Kowakien TEN-YU does not offer free breakfast.

Is there a casino at Hakone Kowakien TEN-YU?

No, there is no casino at this ryokan.

What time is check-in at Hakone Kowakien TEN-YU?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

Is there free parking at Hakone Kowakien TEN-YU?

This ryokan offers free self parking.

Does Hakone Kowakien TEN-YU have a pool?

Hakone Kowakien TEN-YU does not have a pool.

Does Hakone Kowakien TEN-YU have a restaurant?

Yes, there is a restaurant on site.

Does Hakone Kowakien TEN-YU have a spa?

This ryokan doesn't have a spa, but it does offer facials, massages, and body treatments.

How close is Hakone Kowakien TEN-YU to downtown Hakone?

Hakone Kowakien TEN-YU is 0.9 mi away from Hakone.

Hakone Kowakien TEN-YU Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1547 out of 1850 reviews
Rating 8 - Good. 197 out of 1850 reviews
Rating 6 - Okay. 54 out of 1850 reviews
Rating 4 - Poor. 25 out of 1850 reviews
Rating 2 - Terrible. 27 out of 1850 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Johnathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Divine. Walked around in PJs all day eating, sleeping, bathing all day. Life reset achieved.
Stayed 1 night in Feb 2026

10/10 Excellent

Anish

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Best Onsen Resort in Town. It's my third time here and I'll definitely be planning on coming back!
Stayed 2 nights in Feb 2026

8/10 Good

Earl, Mililani

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Buffet, staff.
Stayed 2 nights in Feb 2026

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, love the private onsen, breakfast buffet was amazing, endless ice cream was so fun! It was a little tricky to get to on the bus- the schedule is a little different on Sundays (Google Maps was wrong). But we got there and loved it!
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location , free parking , excellent staffs ! Dinner was also excellent! Wish the happy hour location is at the lounge not at the family pool area !
Stayed 2 nights in Feb 2026

2/10 Terrible

CHRISTOPHER

Stayed 2 nights in Feb 2026

10/10 Excellent

Tomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect, very very clean, very comfortable bed, and - save for the lack of a coffee maker - very well equipped. The bathroom was very good and complete. The hotel itself is beautiful and has incredible views. The buffet dinner had tons of options and was top notch. Same for the breakfast. The staff in general was very nice and helpful. And the onsen was incredible, with thermal waters and very nice facilities. Arriving at the hotel is rather easy, it's a 45 minute bus ride from Odawara Station if you get to Hakone by train. And the bus leaves you just at the door. The bus also takes you to some of the most popular attractions in the area, so it is very convenient if you want to move around. We liked it so much we decided to extend our stay for an extra night, so we'd definitely go back again.
Stayed 1 night in Jan 2026

10/10 Excellent

yi

Liked: Cleanliness, amenities, property conditions & facilities
very nice place, friendly and very good view
Stayed 1 night in Jan 2026

10/10 Excellent

Emily

Stayed 1 night in Jan 2026

10/10 Excellent

Brett

Stayed 2 nights in Jan 2026

10/10 Excellent

Curt

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place! Super friendly, kind staff. Rooms were clean and comfortable. Great location high on the mountain. In room onsen was nice for a quick private soak. The forest and rooftop public onsen were lovely and uncrowded. Breakfast buffet was delicious.
Stayed 2 nights in Jan 2026

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was more than expected! The Onsen experience was superb and the staff was 100% accommodating, friendly, and English language friendly. The buffet dinner and breakfast option was delicious including snow crab at both meals (as of this review). The connecting public / unisex Onsen was also included which was a bonus as we could enjoy themed spas. If you are looking for your first Hakone Onsen resort, I highly recommend this spot. Rooms were huge and all inclusive experience. Smiles all around.
Stayed 2 nights in Jan 2026

10/10 Excellent

Henry

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff was amazing and the facilities were exceptional!
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very relaxed environment with excellent accommodations, food, staff and wonderful hot baths.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jakub

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
EVERYTHING WAS PERFECT. This is a very special place and experience Exceeded our lofty expectations by a lot. People food water rooms authentic vibe. Breakfast and dinner are unreal.
Stayed 1 night in Jan 2026

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful! The service was exceptional, the onset was amazing, food was soooo delicious, and hotel was very clean. LOVED everything! Can’t wait to go back.
Stayed 1 night in Jan 2026

10/10 Excellent

PATRICK

Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private Onsen was perfect temperature. Dinner and breakfast buffets were delicious with many choices of food.
Stayed 1 night in Jan 2026

10/10 Excellent

Han

Stayed 2 nights in Jan 2026

10/10 Excellent

Kamran

Liked: Cleanliness, amenities, property conditions & facilities
Staff, food and onsen were perfect. Ideal weekend retreat!
Stayed 2 nights in Jan 2026

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities
Our stay at Ten-Yu was more than expected! The staff was beyond courteous and even with the language barrier, they were so helpful and nice. Our room and the entire property was a wonderful experience. We wish our stay was longer! The food was excellent.
Stayed 2 nights in Jan 2026

10/10 Excellent

Frances Sin-Wah

Stayed 2 nights in Jan 2026

10/10 Excellent

Alvina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and clean room. Great amenities and food was amazing. I love we have an option of private onsen.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotel experiences i have ever had. It is worth it to spend at least one night there. The dinning options were great and quality was superb. Highly recommend coming here to relax after being in the busy cities!
Stayed 1 night in Jan 2026