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ibis London Thurrock M25

3.0 star property
3-star hotel near Lakeside Shopping Centre

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Photo gallery for ibis London Thurrock M25

Exterior
Premium bedding, in-room safe, desk, soundproofing
Miscellaneous
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Weston Avenue, West Thurrock, Grays, England, RM20 3JQ
  • Place, Royal Opera House Learning and Participation
    ‪14 min walk‬
  • Place, The Backstage Centre
    ‪3 min drive‬
  • Place, Lakeside Shopping Centre
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪101 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Twin Room, 2 Twin Beds

7.4 out of 10
Good
(17 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room

Premium bedding, in-room safe, desk, soundproofing

Family Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, soundproofing

Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(36 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Grays

In Grays .Stay at this Grays hotel and you'll be within 2 miles (3 km) of Lakeside Shopping Centre and 9 miles (15 km) of Orchard Theatre. Also within 9 miles (15 km) are Bluewater Shopping Centre and Victoria Road Stadium.

What's nearby

  • Royal Opera House Learning and Participation - 14 min walk - 0.8 miles
  • The Backstage Centre - 3 min drive - 1.5 miles
  • Lakeside Shopping Centre - 4 min drive - 1.3 miles
  • Bluewater Shopping Centre - 7 min drive - 3.9 miles
  • Brands Hatch Circuit - 20 min drive - 13.3 miles

Getting around

  • Purfleet Station - 3 min drive
  • Barnehurst Station - 13 min drive
  • London City Airport (LCY) - 29 min drive

Restaurants

  • ‪Costa Coffee - ‬3 min drive
  • ‪IKEA Bistro - ‬20 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪IKEA Restaurant - ‬18 min walk
  • ‪Greggs - ‬3 min drive

About this property

ibis London Thurrock M25

3-star hotel near Lakeside Shopping Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis London Thurrock M25 also features a terrace, laundry facilities, and dry cleaning/laundry services.

This 3-star Grays hotel is smoke free.

  • 168 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 1998
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis London Thurrock M25 offers 168 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Cable television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

2 bars/lounges
Best Western Thurrock Hotel
Purfleet
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
4.0 out of 5, Very Good, 783 reviews
$71 nightly
The price is $85
May 17 - May 18
Total with taxes and fees
Best Western Thurrock Hotel

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 28-inch TV with cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Thurrock M25 Hotel
ibis London M25 Hotel
ibis London M25 Hotel Thurrock
ibis London Thurrock M25
ibis Thurrock M25
London Thurrock M25
ibis London M25
ibis London Thurrock M25 Hotel
ibis London Thurrock M25 Grays
ibis London Thurrock M25 Hotel Grays

Frequently asked questions

How close is ibis London Thurrock M25 to the airport?

Ibis London Thurrock M25 is 14.1 mi (29-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at ibis London Thurrock M25?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at ibis London Thurrock M25 on May 31, 2026 start from $60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis London Thurrock M25 have an airport shuttle?

Airport shuttle services are not available at ibis London Thurrock M25.

Does ibis London Thurrock M25 offer free breakfast?

Free breakfast isn’t provided at ibis London Thurrock M25, but full breakfast is offered for a fee of GBP 12.00 per person. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at ibis London Thurrock M25?

No, there is no casino at this hotel.

What time is check-in at ibis London Thurrock M25?

Check-in start time: 3:00 PM; Check-in end time: 10 AM.

Is there free parking at ibis London Thurrock M25?

Free parking is not available at this hotel.

Does ibis London Thurrock M25 have a pool?

Ibis London Thurrock M25 does not have a pool.

Does ibis London Thurrock M25 have a restaurant?

Yes, there is a restaurant on site.

Does ibis London Thurrock M25 have a spa?

There are no spa services available at this hotel.

How close is ibis London Thurrock M25 to downtown Grays?

Ibis London Thurrock M25 is 0.9 mi away from West Thurrock.

ibis London Thurrock M25 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 427 out of 1002 reviews
Rating 8 - Good. 310 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 83 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Was clean and just great
Stayed 4 nights in Feb 2026

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was clean no complaints will always stay there when im down near there Thanks
Stayed 1 night in Feb 2026

4/10 Poor

Tyrese

Traveled with family
Liked: Cleanliness, staff & service, amenities
It's a micro budget hotel that was unfortunately lacking in quality, from cold floors to dated decor
Stayed 3 nights in Dec 2025

10/10 Excellent

Rafi

Liked: Cleanliness
Best customer service the staff is very nice and helpful the room is ok smells little bit but overall not but for the price
Stayed 6 nights in Jan 2026

6/10 Okay

Deborah

Liked: Cleanliness, staff & service, amenities
Room was clean facilites were well kept and stocked. Wetroom was good but felt flimsy. Bed was comfortable and clean-but pillows were too soft- and only three for two people. Window had restricted opening, which was good for ventilation. Double windows kept out the noise from the nearby bridge traffic, so slept well. Breakfast had a large selection. Very relaxed and calm environment. Staff were very attentive to make sure we had everything we needed. Would stay again. Smell of sewage coming from toilet during the night but was told we could have changed rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

Gemma

Stayed 2 nights in Oct 2025

8/10 Good

Charlotte

Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Stayed 2 nights in Jan 2026

6/10 Okay

Richard

Business traveler
Liked: Staff & service
Disliked: Amenities
The rooms looked abit dated
Stayed 2 nights in Jan 2026

6/10 Okay

Adebisi, Lagos

Liked: Cleanliness, amenities, property conditions & facilities
Toilet was leaking
Stayed 1 night in Jan 2026

10/10 Excellent

Andrius

Stayed 2 nights in Jan 2026

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
Clean room friendly staff
Stayed 1 night in Jan 2026

6/10 Okay

Jinnah

Liked: Staff & service, amenities
Ok
Stayed 2 nights in Jan 2026

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Nice for an overnight stop, food. Was a little surprised to find the acces room we booked as my wife isn't so mobile was on the third floor?
Stayed 1 night in Jan 2026

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was spot on. See you next time
Stayed 2 nights in Jan 2026

10/10 Excellent

Havva

Stayed 1 night in Dec 2025

10/10 Excellent

Benjamin

Stayed 1 night in Dec 2025

6/10 Okay

David, Swindon

Liked: Cleanliness
Disliked: Amenities
Rm 31 - no heating in bathroom. Shower minimum temp almost unbearably hot. 1 bedside light switch broken - light on all night. Main room heating worked well. No USB (Aor C) in the room. No Gluten / wheat free options available at breakfast. Dog friendly👍
Stayed 2 nights in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2025

10/10 Excellent

ALEXANDER

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Spotless room, very convenient for Grays, Thurrock. Staff very respectful and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean, good breakfast, good pre cruise stay
Stayed 1 night in Dec 2025

10/10 Excellent

Josie

Weekend over from Spain, everything I needed
Stayed 1 night in Dec 2025

4/10 Poor

Steven

Traveled with family
Disliked: Cleanliness
Biggest issue is we were placed on two ground floor rooms, and both had a pretty horrific sewage smell. We would have demanded to move or be refunded had we not only been using the rooms as a base. Rooms were very small - twin room is not really a twin room when there is hardly any space to separate the beds. Air conditioning was also squeeling so needed to be switched off. Beds were also not comfortable at all and only one flat pillow provided. Based on the above experience i would not stay again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Nov 2025