4/10 Malo
Jolene R.
21 abr. 2025
Pushy/unreasonable
The weather got really bad so I mentioned we may head out a day early. We pulled out of the lot and they were texting me right after I left to see if I was gone. "yes we just left" The roads out of town and back to Denver were closed and the snow was so bad. It was less than an hour since I left and I asked if we could return to the property because we had already paid for the night.They said No and gave me the run around, even thought I paid and my booking was through the night and next morning. I had to pay for an additional hotel to have a place to stay while the weather subsided. Not sure why they were in such a hurry to get us out, but it seems ridiculous that we could not return to the PAID for property to finish our our stay.
Jolene R.
Se hospedó 3 noches en abril de 2025