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SureStay Hotel By Best Western Fernley

2.5 star property
Enjoy the free parking at this eco-certified Fernley hotel

Choose dates to view prices

Photo gallery for SureStay Hotel By Best Western Fernley

Business center
Seasonal outdoor pool
1 bedroom, individually furnished, desk, laptop workspace
Exterior
Lobby

Popular amenities

  • Hot Tub
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1405 Newlands Drive East, Fernley, NV, 89408
  • The Silverado Casino
    ‪2 min walk‬
  • Green Valley Park
    ‪6 min drive‬
  • Fernley 95A Speedway
    ‪10 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪47 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave | 1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Microwave

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Fernley

In Fernley .You'll be within half a mile (1 km) of The Silverado Casino and 2 miles (3 km) of Millennium Park with a stay here. Also, Green Valley Park is within 3 miles (5 km) and Truckee River is within 6 miles (10 km).

What's nearby

  • The Silverado Casino - 2 min walk - 0.1 miles
  • Millennium Park - 4 min drive - 1.6 miles
  • Green Valley Park - 6 min drive - 2.7 miles
  • Fernley 95A Speedway - 10 min drive - 7.6 miles
  • Tesla Gigafactory - 28 min drive - 24.5 miles

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 39 min drive

Restaurants

  • ‪Flying J Travel Center - ‬12 min walk
  • ‪Pioneer Crossing Casino - ‬3 min drive
  • ‪Taco Bell - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪China King - ‬5 min drive

About this property

SureStay Hotel By Best Western Fernley

Enjoy the free parking at this eco-certified Fernley hotel
SureStay Hotel By Best Western Fernley offers its guests a hot tub and a seasonal outdoor pool. WiFi is free in public spaces. Free breakfast is served. A vending machine, multilingual staff, and laundry facilities are also featured at the eco-certified SureStay Hotel By Best Western Fernley. Self parking is free.

This Fernley hotel is smoke free.

  • 66 guestrooms or units
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • No smoking on site
SureStay Hotel By Best Western Fernley offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

This Fernley hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Hot tub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day
  • Maximum 3 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley

Frequently asked questions

How close is SureStay Hotel By Best Western Fernley to the airport?

SureStay Hotel By Best Western Fernley is 36.3 mi (39-min drive) away from the Reno Tahoe Intl. Airport (RNO) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel By Best Western Fernley?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel By Best Western Fernley on Jul 29, 2025 start from $112.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel By Best Western Fernley have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel By Best Western Fernley.

Does SureStay Hotel By Best Western Fernley offer free breakfast?

Yes, SureStay Hotel By Best Western Fernley offers free breakfast.

Is there a casino at SureStay Hotel By Best Western Fernley?

No, there is no casino at this hotel, but The Silverado Casino (3-min walk) is nearby.

What time is check-in at SureStay Hotel By Best Western Fernley?

Check-in begins at 4:00 PM.

Is there free parking at SureStay Hotel By Best Western Fernley?

This hotel offers free self parking.

Does SureStay Hotel By Best Western Fernley have a pool?

SureStay Hotel By Best Western Fernley features a seasonal outdoor pool.

Does SureStay Hotel By Best Western Fernley have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel By Best Western Fernley to downtown Fernley?

SureStay Hotel By Best Western Fernley is 1.1 mi away from Fernley.

SureStay Hotel By Best Western Fernley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 359 out of 973 reviews
Rating 8 - Good. 310 out of 973 reviews
Rating 6 - Okay. 180 out of 973 reviews
Rating 4 - Poor. 67 out of 973 reviews
Rating 2 - Terrible. 57 out of 973 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Good staff, wore out motel, inconsistent details

The app states the pool and spa are available from September to May, which would include April, but it’s not available in April. It’s empty and padlocked shut. I recommend fixing the pool’s availability. Maybe they meant May to September but that’s not what it says. The app says there’s an elevator. There’s not. I recommend fixing that information. The app says the facility is smoke free. People smoke on the balcony just outside your door. My eyes were burning in my room one night. Not sure if somebody was smoking in the room next door or on the balcony then. Employees smoke just outside the rear office door. Maintenance suffers here. Window missing on one unit. Room has cracks in sink and shower. Mold/mildew/other people’s hair in shower. Shower head leaks and sprays water against wall and ceiling. Lights are dim. Turntable in microwave broken. Hot/cold plumbed backward in sink. Ice machine did not produce ice on several attempts. I did not get the room I booked and paid in full for a month before our stay. All staff we interacted with from the adults in the front office to the high schoolers switching over the rooms in the morning were pleasant and seemed to be interested in doing a good job and in providing good customer service. It’s clear this motel’s shortcomings are not a staff issue but a management issue with not investing in itself to produce a product consistent with the Best Western name. I felt duped by the 7.8 out of 10 average on Hotels.com
Stayed 3 nights in Apr 2025

2/10 Terrible

Bogdan

Business traveler
Disliked: Amenities
Oh so dirty, bathtub and bathroom so nasty and dirty.
Stayed 1 night in Apr 2025

10/10 Excellent

Ruby

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel

Everything was exactly what was described and what I expected, except that it was labeled as having an indoor pool, and it ended up being an outside seasonal one so I didn’t get to swim. Other than that everything was good.
Stayed 1 night in Apr 2025

8/10 Good

Jermy T.

Stayed 1 night in Apr 2025

8/10 Good

Becky

Business traveler
Stayed 1 night in Apr 2025

8/10 Good

Yevonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent

Friendly employees, breakfast was basic but convenient, room was clean and comfortable. My only real issue was the security chain on the door. We were not able to engage it because it was too short! That made us really uncomfortable (yes we reported it, no we didn’t request a new room because it was so late and we were already ready for bed) so we placed the table & chair in front of the door for the night.
Stayed 1 night in Mar 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Staff here is phenomenal
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder
Stayed 1 night in Mar 2025

2/10 Terrible

Melissa

Stayed 1 night in Mar 2025

8/10 Good

Kayla

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It fit what we needed
Stayed 2 nights in Feb 2025

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite. Breakfast excellent!!
Stayed 2 nights in Mar 2025

6/10 Okay

yong

Liked: Cleanliness, staff & service
Make noisy early morning . hearing from other room 4am
Stayed 1 night in Mar 2025

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

8/10 Good

Benjamin

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet pet friendly.
Stayed 1 night in Feb 2025

6/10 Okay

Robert

Great service

Bed was uncomfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Stayed 1 night in Feb 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Feb 2025

6/10 Okay

Dona

Liked: Cleanliness, staff & service
Noisiest room we’ve ever stayed in.
Stayed 1 night in Feb 2025

2/10 Terrible

Misty

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold in the bathroom, hair in the shower and in sink. Holes in the walls. Over all just very poor condition. The parking lot is very dark and just a sketchy vibe. Beds were uncomfortable. The whole place needs to be overhauled. The staff was very welcoming but we will not book this hotel again. I would continue down the road and find stay somewhere else
Stayed 1 night in Feb 2025

6/10 Okay

Thomas

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Pearl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty lite up for the holiday.
Stayed 1 night in Oct 2024

2/10 Terrible

Deborah

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Not a fan

Couldn’t get the water to come on for the shower…had to call the front desk to come and turn it on. Then the water in the shower went from cold to hot and vise versa. The toilet was loose from the tank. The room smelled musky…had to Lysol. On a positive note, the bed was comfortable.
Stayed 1 night in Jan 2025

6/10 Okay

Abbey

Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025