2/10 Terrible
Jennifer Marie
Sep 1, 2025
We had a very long drive that went late into the night and needed a place to get some sleep so we could continue on our drive safely. I booked a room at the Holiday Inn Express in Fallon. Due to traffic delays we did not get in until 5 am. When we entered the hotel lobby the staff did not greet us and acted put out that they had to help us check in. The woman at the front desk was very rude. She assumed that we were coming from burning man and acted like we were there to party. I am a business professional who often uses Holiday Inn Express for business trips. I just needed a place to rest for a few hours and was treated like I was not welcome. I will not be staying here again. I spent over $400 on 2 rooms for one night and would have expected to be treated like a customer. I am very dissatisfied in this experience.
Jennifer Marie
Stayed 1 night in Aug 2025