2/10 Terrible
jennifer
Apr 21, 2025
Disliked: Cleanliness, staff & service
We booked our room for 3 nights based on good reviews and location of this hotel. It was far from good . When on arrival the room we booked was wrong so the staff put us in another room on the ground floor..There was a domestic violence incident with a guy beating up he girlfriend next door to our room at 7 am nexr day . The manager requested to move us saying its best to move us apart to avoid each other because I called requesting assistance . It felt like this is normal occurance at this hotel . I did not understand what he insinuated by that but was not pleasant . They moved us to a room beside elevator upstairs . It was very noisy with kids running in hallways till 12 am . People talking outside ourdoor till past 12 am . Under our window one night was a gruop of men drinking beer and smoking making noise till 1 30 am . There was no hot water. Stains like blood or pee on the bed cover under the sheets . I found two rotten bananas behind the fridge . Overall it was the worst hotel stay from day one . I wasted my money 450$ staying here . Only good thing about this place was clean and breakfast was decent. In my opinion it was a free for all for kids running around and no rules. Partying is allowed . Lack of service . I will not be back . I rgret not booking in more classier hotel like Holiday Inn .
