4/10 Poor
Kaitlyn
Traveled with partner
Dec 14, 2025
Absolutely dire hotel which IHG should be embarrassed to have their name associated with. The window seal was non existent so we had freezing air blowing into our room all night. The pillows and mattress could be compared to a plank of wood and I was genuinely concerned I would wake up with a neck injury. The top of the toilet seat was dirty upon check in. The room was so small you literally cannot stay there if you have suitcases any larger than carry on. We communicated the issues to the hotel and we’re not offered ANY compensation or partial refund which I think is very poor considering we paid almost $400 AUD for a single nights accommodation which is EXTORTIONATE. They don’t have any kettles or amenity in the room so you need to go to reception for a tea or coffee, and NO alternative milks are offered. In this day and age that is completely below par. Avoid this hotel like the plague.
Kaitlyn
Stayed 1 night in Dec 2025




























