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The General Palmer Hotel

4.0 star property
4-star historic hotel near Durango and Silverton Narrow Gauge Railroad

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Photo gallery for The General Palmer Hotel

Interior entrance
Lobby lounge
Mountain view
Interior
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
567 Main Avenue, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Durango Area Tourism Office
    ‪3 min walk‬
  • Place, Animas River Trail
    ‪5 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪21 min drive‬

Room options

View all photos for Presidential King Suite

Presidential King Suite | Egyptian cotton sheets, premium bedding, pillowtop beds

Presidential King Suite

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, No Windows

Standard Room, 1 King Bed, No Windows | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed, No Windows

9.6 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, No Windows

Standard Room, 1 Queen Bed, No Windows | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed, No Windows

9.4 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace Wing, 2 Queen Suite, Stair Access Only

Palace Wing, 2 Queen Suite, Stair Access Only | Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 2 Queen Suite, Stair Access Only

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Palace Wing, 1 Queen Bed, Stair Access Only

Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 1 Queen Bed, Stair Access Only

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace Wing, 1 King Bed, Stair Access Only

Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 1 King Bed, Stair Access Only

9.4 out of 10
Exceptional
(21 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Wing, 1 King Suite, Stair Access Only

42-inch flat-screen TV with cable channels, TV, iPod dock

Palace Wing, 1 King Suite, Stair Access Only

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Durango

Historic Downtown Durango stay.A stay at this Historic Downtown Durango hotel places you steps from Durango and Silverton Narrow Gauge Railroad and within a 5-minute walk of Durango Area Tourism Office. Animas River Trail and Durango Arts Center are also within half a mile (1 km).

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.1 miles
  • Durango Area Tourism Office - 3 min walk - 0.2 miles
  • Durango Arts Center - 5 min walk - 0.3 miles
  • Animas River Trail - 5 min walk - 0.3 miles
  • Fort Lewis College - 13 min walk - 0.7 miles

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • Durango–La Plata County Airport (DRO) - 22 min drive

Restaurants

  • ‪lone spur cafe - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Steamworks Brewing Company - ‬5 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Esoterra Ciderworks - ‬1 min walk

About this property

The General Palmer Hotel

4-star historic hotel near Durango and Silverton Narrow Gauge Railroad
Free breakfast is served daily. A library, a terrace, and a vending machine are also featured at the historic The General Palmer Hotel. Self parking is free.

This 4-star Durango hotel is smoke free.

  • 39 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1898
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Bellhop
  • No smoking on site
The General Palmer Hotel offers 39 accommodations with bathrobes and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Similar properties

Front of property - evening/night
Historic Strater Hotel
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,105 reviews
$166 nightly
The price is $191
Mar 12 - Mar 13
Total with taxes and fees
Historic Strater Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

Frequently asked questions

How close is The General Palmer Hotel to the airport?

The General Palmer Hotel is 5.7 mi (10-min drive) away from the Durango, CO (AMK-Animas Air Park) airport, the closest popular airport to the property.

How much does it cost to stay at The General Palmer Hotel?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at The General Palmer Hotel on Mar 12, 2026 start from $186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The General Palmer Hotel have an airport shuttle?

Airport shuttle services are not available at The General Palmer Hotel.

Does The General Palmer Hotel offer free breakfast?

The General Palmer Hotel offers free continental breakfast every day from 7:00 AM to 9:30 AM.

Is there a casino at The General Palmer Hotel?

No, there is no casino at this hotel.

What time is check-in at The General Palmer Hotel?

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM.

Is there free parking at The General Palmer Hotel?

This hotel offers free self parking.

Does The General Palmer Hotel have a pool?

The General Palmer Hotel does not have a pool.

Does The General Palmer Hotel have a spa?

There are no spa services available at this hotel.

How close is The General Palmer Hotel to downtown Durango?

The General Palmer Hotel is 0.4 mi away from Durango.

The General Palmer Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1000 reviews
Rating 8 - Good. 195 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is safe and easy. Breakfast was hot and delicious. The room was above and beyond we expected. The room had Instant hot water in sinks and shower, windows that open, easy to use heater / a/c, very comfy bed, excellent location, and this hotel has very knowledgeable and friendly staff. This hotel is Durango history at its finest!!
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special spot. Beautiful building & rooms. Highly recommended.
Stayed 2 nights in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful clean friendly service!! Can not wait to stay again!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Birgitta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was lovely. The decor was so beautiful! Breakfast was delicious. The location could not have been better!
Stayed 3 nights in Nov 2025

10/10 Excellent

Gary and Connie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the experience. Great period decor.
Stayed 1 night in Nov 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely historic property.
Stayed 1 night in Dec 2025

10/10 Excellent

Janelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always love this place. It's charming and welcoming. Breakfast is a treat.
Stayed 1 night in Nov 2025

10/10 Excellent

Marco

Stayed 1 night in Nov 2025

8/10 Good

Tobin

Traveled with partner
Liked: Property conditions & facilities
yes
Stayed 1 night in Nov 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was Helpful and the hotel is beautiful Close to everything downtown
Stayed 3 nights in Nov 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown location
Stayed 2 nights in Nov 2025

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well maintained and the entire experience was positive. The staff are very friendly and accommodating, and the rooms are very clean and cozy. We will definitely come back.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Yes, the room was spotless and the staff was wonderful. Everyone we interacted were very welcoming, attentive and told us stories about the history of the hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service
Loved the staff, the peace and quiet, the beauty of the town during the holidays just outside our door … it was dreamy!
Stayed 2 nights in Nov 2025

10/10 Excellent

roosmarijn

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, they had eveything, very friendly staff and the bed was comphy. The only thing is it can get cold in the evenings in your room there. Properly because the building is so old. They do have a heater in your room, but i havent found out how to turn it on. I would definitely come here again!
Stayed 2 nights in Nov 2025

6/10 Okay

Aditya Kaushal

Stayed 2 nights in Nov 2025

8/10 Good

Casey

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was super clean and the staff was incredibly friendly and helpful!
Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities
Both my Sister and I, along with our Husbands felt at home. The staff were so kind and generous with good information about the area. Our rooms were beautiful and comfortable. The breakfast was delicious. The views were beautiful.
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Beautiful spotless room. Beautiful hotel in general.
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Staff was 100% welcoming, and accommodating! The rooms are vintage and comfortable Perfect location for walking around downtown
Stayed 2 nights in Oct 2025

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic charm, clean room, friendly staff, good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chandler was fabulous when we arrived. He gave us great information and some history of the hotel as well as great suggestions for seeing the town.
Stayed 1 night in Nov 2025

10/10 Excellent

sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable. The staff was friendly and helpful as well as informative and parking was good. We didn’t move our vehicle once while we were there breakfast was delicious and convenient.
Stayed 2 nights in Oct 2025

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
Lovely hotel!
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
It is a historical building. It was very clean for a historical building. The staff is pleasant and informative and especially the morning person went out of his way to learn more about my trip and make some recommendations.
Stayed 1 night in Oct 2025