Find Casino Resorts in El Seibo

"***Note: this vacation was to celebrate our recent engagement and my birthday and the Grand Sirenis portion ruined that for us*** Day 1: -safe not working, asked for someone to come up and fix it, person came, said they couldn’t fix it and just left, no resolution, no working safe for passports and cash -discovered feces on white top blanket - ??? -asked for a new blanket & additional hangers to hang clothes, never got them….. Day 2: clogged bathroom sink with black scaly debris coming out signifying uncleanliness and not much maintenance/cleaning from cleaners -flood in our bathroom all over the floor when we came back from the beach that day -utilized all of the hotels towels & house coats to clean up that mess, notified front desk and asked for more towels & a new blanket once again, were ignored…. Day 3: next day, asked for blankets, hangers, and towels again, told staff that I wanted to know a timeframe since nothing came before, was told no timeframe can be given, said I would call back in 20 minutes if not there then and would continue calling until we received what we should have., they also had zero concerns about the flood -called back after 30 min, as nothing came of course, asked to speak to Manager, got transferred to Manager line and it just rang and rang and rang, no answer from Manager -(to be continued as there are MORE bad details!) "

"This resort might have the best staff ever . Definitely the best we've been around and we've been to many resorts over the years. They make you feel like your friends instead of a customer. Maria and Bernadino were standouts and went above and beyond to make us feel at home during our whole stay. The resort itself was stunning, your steps from the beach and a very short walk to anywhere on the property. The Harvest Table ( buffet ) was very good for breakfast and very impressive for lunch with something for even the pickiest of eaters. All the a la cart restaurants were very good and gave you a wide range of options to choose from. Would have been nice to have a lobster dinner Loster House ) during our stay but they are out of season and forbidden to be caught from March till I believe the end of June. The entertainment was the usual you get at most resorts but did have a few shows that were a bit better. The only complaint we had ( and we knew this going in ) was the beach. The beach itself was immaculate with no shells or rocks or seaweed anywhere but the water is fairly rough all the time. Everyday was a red flag day due to the riptide. If you walk a few minutes to the right there's a sandbar that breaks things up a bit and makes for calmer water. Being an adult only resort was definitely a major plus and made what is usually a crazy time ( March Break ) very relaxing. I keep getting asked if we'd go back and I don't hesitate in saying absolutely !! "