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Gaylord Rockies Resort & Convention Center

4.5 star property
Luxurious 4.5-star hotel with 6 restaurants

Choose dates to view prices

Photo gallery for Gaylord Rockies Resort & Convention Center

Bar (on property)
Creator video
Steam room, body treatments, hot stone massages, deep-tissue massages
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
6700 North Gaylord Rockies Boulevard, Aurora, CO, 80019
  • Place, Gaylord Rockies Convention Center
    ‪10 min walk‬
  • Place, The Children's Hospital
    ‪14 min drive‬
  • Place, Anschutz Medical Campus
    ‪15 min drive‬
  • Airport, Denver, CO (DEN-Denver Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

View from room

Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(53 reviews)
  • 391 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 372 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 394 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Partial Mountain View

View from room

Room, 1 King Bed with Sofa bed, Non Smoking, Partial Mountain View

8.8 out of 10
Excellent
(10 reviews)
  • 394 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Mountain View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Partial Mountain View

9.4 out of 10
Exceptional
(6 reviews)
  • 372 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Mountain View

View from room

Room, 1 King Bed with Sofa bed, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(4 reviews)
  • 394 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Mountain View

8.0 out of 10
Very good
(1 review)
  • 372 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 372 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View (Hearing Accessible)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Mountain View (Hearing Accessible)

  • 372 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

View from room

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 394 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 372 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 372 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Non Smoking

Executive Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Executive Room, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 394 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

  • 512 sq ft
  • Resort view
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking

  • 600 sq ft
  • Resort view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking | Living room | 55-inch flat-screen TV with cable channels, TV

Deluxe Suite, 1 Bedroom, Non Smoking

  • 900 sq ft
  • Resort view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View (Mobility Accessible, Tub)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Mountain View (Mobility Accessible, Tub)

  • 372 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Mountain View (Mobility Accessible, Tub)

View from room

Room, 1 King Bed with Sofa bed, Non Smoking, Mountain View (Mobility Accessible, Tub)

  • 394 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 512 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View (Hearing Accessible)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Mountain View (Hearing Accessible)

  • 372 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

View from room

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 394 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Mountain View (Mobility/Hearing Accessible, Tub)

  • 372 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Mountain View (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking, Mountain View (Mobility/Hearing Accessible, Tub)

  • 394 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Mountain View (Mobility Accessible, Roll-in Shower)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Partial Mountain View (Mobility Accessible, Roll-in Shower)

  • 372 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room,1 King Bed with Sofa bed,Non Smoking,Partial Mountain View (Mobility Accessible,Roll-in Shower)

View from room

Room,1 King Bed with Sofa bed,Non Smoking,Partial Mountain View (Mobility Accessible,Roll-in Shower)

  • 394 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 372 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Mountain View (Mobility/Hearing Access, Roll-in Shwr)

  • 371 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Mountain View (Mobility/Hearing Access, Roll-in Shwr)

View from room

Room, 1 King Bed with Sofa bed, Non Smoking, Mountain View (Mobility/Hearing Access, Roll-in Shwr)

  • 394 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Aurora

Near the airport.Stay at this Aurora hotel and you'll be within half a mile (1 km) of Gaylord Rockies Convention Center and 2 miles (3 km) of Painted Prarie Park Area. Also, Singletree Park is within 2 miles (3 km) and Rocky Mountain Arsenal National Wildlife Refuge is within 6 miles (10 km).

What's nearby

  • Gaylord Rockies Convention Center - 10 min walk - 0.6 miles
  • Rocky Mountain Arsenal National Wildlife Refuge - 10 min drive - 3.2 miles
  • The Children's Hospital - 14 min drive - 10.1 miles
  • Anschutz Medical Campus - 15 min drive - 10.8 miles
  • Dick's Sporting Goods Park - 18 min drive - 10.0 miles

Getting around

  • 61st & Peña station - 6 min drive
  • Denver Airport Station - 12 min drive
  • Denver Intl. Airport (DEN) - 15 min drive

Restaurants

  • ‪Culver's - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬5 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Ziggi’s Coffee - ‬3 min drive

About this property

Gaylord Rockies Resort & Convention Center

Luxurious 4.5-star hotel with 6 restaurants
Gaylord Rockies Resort & Convention Center offers its guests a full-service spa, 2 hot tubs, a lazy river, and a waterslide. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 78 meeting rooms. Event space at this hotel measures 517987 square feet (48122 square meters) and includes a conference center. An outdoor pool, an indoor pool, and a 24-hour fitness center are also featured at the luxury Gaylord Rockies Resort & Convention Center. For a fee, parking is available.

This 4.5-star Aurora hotel is smoke free.

  • 1501 guestrooms or units
  • 15 levels
  • 6 dining venues
  • 517987 sq ft of conference space
  • 48122 sq m of conference space
  • Built in 2018
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Gaylord Rockies Resort & Convention Center offers 1501 accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, and hair dryers. This Aurora hotel provides wired and wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. The spa is open daily.

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Total with taxes and fees
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Property amenities

Family friendly

  • Fenced pool
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Travel crib
  • Waterslide

Internet

  • Available in all rooms: WiFi (USD 14.99 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 33 per day; includes in/out privileges)
  • Valet parking on site (USD 48 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Bicycles
  • Full-service spa
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Steam room
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (41 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 31.57 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 14.99 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 33 per day (in/out privileges)
  • Valet parking fee: USD 48 per day
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord Rockies Resort Denver
Gaylord Rockies Resort
Gaylord Rockies Denver
Gaylord Rockies
Gaylord Rockies Resort Aurora
Gaylord Rockies Resort
Gaylord Rockies Aurora
Gaylord Rockies
Hotel Gaylord Rockies Resort & Convention Center Aurora
Aurora Gaylord Rockies Resort & Convention Center Hotel
Hotel Gaylord Rockies Resort & Convention Center
Gaylord Rockies Resort & Convention Center Aurora
Gaylord Rockies Resort Convention Center
Gaylord Rockies Resort Convention Center
Gaylord Rockies Resort & Convention Center Hotel
Gaylord Rockies Resort & Convention Center Aurora
Gaylord Rockies Resort & Convention Center Hotel Aurora

Frequently asked questions

How close is Gaylord Rockies Resort & Convention Center to the airport?

Gaylord Rockies Resort & Convention Center is 10 mi (15-min drive) away from the Denver Intl. Airport (DEN) airport, the closest popular airport to the property.

How much does it cost to stay at Gaylord Rockies Resort & Convention Center?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Gaylord Rockies Resort & Convention Center on Nov 23, 2025 start from $309.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gaylord Rockies Resort & Convention Center have an airport shuttle?

Airport shuttle services are not available at Gaylord Rockies Resort & Convention Center.

Does Gaylord Rockies Resort & Convention Center offer free breakfast?

Gaylord Rockies Resort & Convention Center does not offer free breakfast.

Is there a casino at Gaylord Rockies Resort & Convention Center?

No, there is no casino at this hotel.

What time is check-in at Gaylord Rockies Resort & Convention Center?

Check-in begins at 4:00 PM.

Is there free parking at Gaylord Rockies Resort & Convention Center?

Free parking is not available at this hotel. Self parking is available for USD 33 per day, and valet parking for USD 48 per day.

Does Gaylord Rockies Resort & Convention Center have a pool?

Gaylord Rockies Resort & Convention Center features an indoor pool and an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Gaylord Rockies Resort & Convention Center have a restaurant?

Gaylord Rockies Resort & Convention Center is home to Mountain Pass Sports Bar, which features American cuisine.

Does Gaylord Rockies Resort & Convention Center have a spa?

This hotel has a spa, which features body scrubs, prenatal massages, and body treatments.

How close is Gaylord Rockies Resort & Convention Center to downtown Aurora?

Gaylord Rockies Resort & Convention Center is 6.6 mi away from Aurora.

Reviews

Gaylord Rockies Resort & Convention Center Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 655 out of 1000 reviews
Rating 8 - Good. 159 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

Reviews

10/10 Excellent

ABIGAIL, Loveland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jody

Traveled with partner
Awesome place, very clean!
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

ERIC, roseville

Stayed 6 nights in Jun 2025

10/10 Excellent

Damon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday getaway

Great place for families. Awesome pool. Pricey food though!
Stayed 4 nights in Jul 2025

10/10 Excellent

Ramona

Stayed 2 nights in Jul 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

4/10 Poor

Frederick

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Room was dirty upon checking in- cups left in room from prior guests.
Stayed 6 nights in Jul 2025

10/10 Excellent

Olga

Stayed 1 night in Jul 2025

10/10 Excellent

Fam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The staff were very friendly. I noticed that the lifeguards were very good about patrolling and counting how many people were in the water.
Stayed 1 night in Jul 2025

2/10 Terrible

Angela

Stayed 3 nights in May 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Has become our favorite spot to stay when in the Denver area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Not a cheap stay but worth every penny in the water park alone! Beautiful resort, friendly staff A++
Stayed 3 nights in Jul 2025

10/10 Excellent

carleigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Traveled with family
Liked: Amenities, property conditions & facilities
The property is beautiful with a lot of amenities.
Stayed 1 night in Jul 2025

8/10 Good

Mark

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff didn't seem very knowledgeable about the DC events and when/where they were happening. The food was good, but we would have appreciated a breakfast waffle offering on one of the restaurant's menus. Housekeeping didn't refresh the room every day, which meant our room was quite dirty and cluttered by the end of our stay. Not much to do in the area around the hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Billy, Chrisman

Stayed 1 night in Jul 2025

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Jul 2025

10/10 Excellent

Melisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service nice rooms
Stayed 2 nights in Jul 2025

4/10 Poor

Tammy

Traveled with family
Liked: Amenities
Way overpriced for a badic room and no kid friendly food options. Restaurants are way over priced for basic food.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alma Rael

Stayed 1 night in May 2025

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 3 nights in Jun 2025

4/10 Poor

megan

Liked: Cleanliness, property conditions & facilities
I was really looking forward to my time at the Gaylord as I’ve enjoyed some of their other properties in the past however it seems there was was always something wrong from the get go. Starting with my room. I had reserved two queen bed room. When I got there they said they didn’t have anymore. Which the girl at the desk said was weird and that had never happened before. When we finally did get a room we got settled and went to dinner. We had reservations at Garden and Grain. When we got there it took them a while to seat us despite not many people there. Then after we were seated the place started to fill up. It took 35 minutes just to get drinks and over an hour to get our food after it was ordered. My friend and I watched the manager. As we were once servers and noticed he was running around but not really getting thing accomplished. For instance, we saw our drinks sitting the bar for the whole time but he just moved tickets around instead of actually bringing them to tables. We also noticed multiple tables complaining. The next day we rented a cabana by the pool. It was great until someone pooped in the pool and it had to be evacuated. Needless to say we didn’t go back in. The next morning, I had called the valet from our room because we were in a rush to get to a sports tournament. When we got down there 10 minutes later our car was still not there and we had to wait The next evening we hung at the Embers bar and enjoyed our bar tender DJ. The next day we had no internet
Stayed 3 nights in Jun 2025

10/10 Excellent

Tarlochan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025