The Addison Hotel, SureStay Collection by Best Western

2.5 star property
Hotel near Galleria Dallas in Addison

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Photo gallery for The Addison Hotel, SureStay Collection by Best Western

Lobby
Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed) | 1 bedroom, desk, laptop workspace, blackout drapes
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

Map
4505 Beltway Dr, Addison, TX, 75001
  • Addison Circle Park
    ‪15 min walk‬
  • Village on the Parkway
    ‪18 min walk‬
  • Galleria Dallas
    ‪3 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪17 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

7.2 out of 10
Good
(17 reviews)
  • 239 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(45 reviews)
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(36 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 239 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

9.4 out of 10
Exceptional
(3 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

  • 240 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Addison

Close to airport.You'll find Addison Circle Park and Village on the Parkway within 2 miles (3 km) of this hotel. Galleria Dallas and Quorum Park are also within 3 miles (5 km).

What's nearby

  • Addison Circle Park - 15 min walk - 0.8 miles
  • Village on the Parkway - 18 min walk - 1.0 mile
  • Mary Kay Museum - 2 min drive - 1.9 miles
  • Galleria Dallas - 3 min drive - 2.3 miles
  • University of Texas at Dallas - 12 min drive - 6.4 miles

Getting around

  • Downtown Carrollton Station - 8 min drive
  • Dallas Union Station - 20 min drive
  • Love Field Airport (DAL) - 22 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Taqueria La Ventana - ‬8 min walk
  • ‪Genghis Grill - ‬8 min walk
  • ‪Nates Seafood And Stea - ‬7 min walk
  • ‪Ron's Place - ‬11 min walk

About this property

The Addison Hotel, SureStay Collection by Best Western

Hotel near Galleria Dallas in Addison
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a vending machine, and a picnic area are also featured at the business-friendly The Addison Hotel, SureStay Collection by Best Western. Self parking is free.

This Addison hotel is smoke free.

  • 158 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
The Addison Hotel, SureStay Collection by Best Western offers 158 air-conditioned accommodations with coffee/tea makers and hair dryers. 48-inch LCD televisions come with cable channels.

This Addison hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Fenced pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 48-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities will be closed during November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Addison Hotel
The Addison Hotel, SureStay Collection by Best Western Hotel
The Addison Hotel, SureStay Collection by Best Western Addison

Frequently asked questions

How close is The Addison Hotel, SureStay Collection by Best Western to the airport?

The Addison Hotel, SureStay Collection by Best Western is 11.6 mi (22-min drive) away from the Love Field Airport (DAL) airport, the closest popular airport to the property.

Does The Addison Hotel, SureStay Collection by Best Western have an airport shuttle?

Airport shuttle services are not available at The Addison Hotel, SureStay Collection by Best Western.

Does The Addison Hotel, SureStay Collection by Best Western offer free breakfast?

The Addison Hotel, SureStay Collection by Best Western offers free continental breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at The Addison Hotel, SureStay Collection by Best Western?

No, there is no casino at this hotel.

What time is check-in at The Addison Hotel, SureStay Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Addison Hotel, SureStay Collection by Best Western?

This hotel offers free self parking.

Does The Addison Hotel, SureStay Collection by Best Western have a pool?

The Addison Hotel, SureStay Collection by Best Western features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does The Addison Hotel, SureStay Collection by Best Western have a spa?

There are no spa services available at this hotel.

How close is The Addison Hotel, SureStay Collection by Best Western to downtown Addison?

The Addison Hotel, SureStay Collection by Best Western is 0.7 mi away from Addison.

The Addison Hotel, SureStay Collection by Best Western Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 434 out of 912 reviews
Rating 8 - Good. 194 out of 912 reviews
Rating 6 - Okay. 135 out of 912 reviews
Rating 4 - Poor. 66 out of 912 reviews
Rating 2 - Terrible. 83 out of 912 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Terrie

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The place smelled horrible and there was a cracks in the bathroom that when the person above took a shower it leaked into my shower. Very unacceptable.
Stayed 1 night in May 2025

10/10 Excellent

Pedro Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was top shelf. Very friendly, always greeted me when I entered the facility, courteous and professional. One thing though. The HVAC unit in my room needs professional cleaning because it smelled very bad when I ran the heat. Otherwise? An excellent hotel.
Stayed 6 nights in Apr 2025

10/10 Excellent

frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Paul

Stayed 1 night in Mar 2025

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Amenities
Such a wonderful experience. All of the staff were accommodating.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yv'nard

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was amazing thank you for everything
Stayed 1 night in Mar 2025

8/10 Good

Debbie Ann Camacho

Business traveler
Liked: Cleanliness, staff & service
For this price is a good hotel, the only thing that I didn't like was that there's a deposit fee not mentioned when you booked with expedia. Other then that would recommend the staff is nice and the breakfast is good too.
Stayed 2 nights in Mar 2025

10/10 Excellent

Trena, Mineola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in a room, facing the back parking lot. There was a lot of large trucks in and out of the parking lot. Some of the trucks would park near the windows and leave the truck idling.
Stayed 3 nights in Mar 2025

8/10 Good

Trena, Mineola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was quiet, the room was in need of repairs. There was even a couple of roaches in the bathroom. I told the front desk, and they logged it in a book and said they would have exterminators come in and spray.
Stayed 4 nights in Mar 2025

10/10 Excellent

Trena, Mineola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, the rooms are somewhat outdated and could use some maintenance. This hotel has a lot of traffic especially late at night and the doors are always slamming.
Stayed 3 nights in Feb 2025

10/10 Excellent

Trena, Mineola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility has only one luggage cart, one was broken recently. It's very difficult to carry several bags by yourself, especially if your room is on the back side of the building on the 2nd or 3rd floor. It is also frustrating that I stay at the same location every week and still have to pay an incidental deposit.
Stayed 2 nights in Mar 2025

8/10 Good

Jeffrey, Indianapolis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was drawn to this property because of its location in Addison and the price of the room. Still within a half hour of Dallas Love Field and very convenient to locate. Lots of dining options around and the hotel does provide a breakfast in the morning. Definitely will return in the future if I need lodging.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Last minute booking

The lady at check-in was very friendly and helpful. The room was spacious and near an outside door so that was great. The bed was not very comfortable and the towel were like sand paper. It seemed to be pretty loud in the hallway and my check-in was after 8:00 p.m.
Stayed 1 night in Mar 2025

4/10 Poor

Chris

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I booked a junior suite for 4 days for myself, my husband and our 17 year old son. When we arrived, there was 1 king bed and a pull out sofa, no extra blankets or pillows for pull out. No refrigerator or microwave, no blow dryer not even an ice bucket in the room. I went down to request a new room and was told there was nothing else available. Couldn't even find me a blow dryer so I could dry my hair. Employee was completely unwilling to help me out. I told them to cancel the rest of our stay and left to go to another hotel.
Stayed 4 nights in Mar 2025

6/10 Okay

Kieran

Liked: Amenities
Hotel is basic but above average. The reception staff are pleasant but not overly welcoming. They charge $100 on top of your price for “incidentals” Most rooms have a generic universal remote. If you bring your Firestick you won’t be able to access the input unless you get another remote from the front desk. The beds are comfortable but the pillows are too soft, you get 4 square ones. The breakfast is just ok. Powdered eggs, sausage links or patties and potatoes as hot food. Small personal boxes of cereal. Waffle machine. Bread and pastries. Juice machine and small amount of fruit and coffee machine which is actually decent.If you booked through a third party site, Expedia, Booking, etc, they charge you for a late check out. It’s ok, I’d stay there again if price was good.
Stayed 4 nights in Mar 2025

10/10 Excellent

Blanca

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy convinient - comfy beds
Stayed 1 night in Mar 2025

6/10 Okay

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Ryan, Eldridge

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Between the barking dogs inside the hotel to the extreme noise starting between 5-6 am, this was a terrible experience. When I checked in the girl was rude when I asked her what I was asked to sign, she told me to read it which was extremely hard due to the printer being low on ink. I will never stay here again as I am going to be visiting Dallas several times in the future
Stayed 4 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were helpful a lot to eat and do in the area. Main issue was bed fittings were too small and had to fight them when sleeping but did not call the desk about it over all good
Stayed 6 nights in Mar 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed!!!

Keep up the great work. Its a great hotel, very clean affordable and the service is outstanding.
Stayed 1 night in Mar 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Natsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is old building but always so cleaned and they are so friendly and welcoming. Breakfast is served very delicious omelette and that room also very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Thi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025