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"It was nice. Would stay here again. Easy check in an good location. " More

By a verified traveler on Fri 09 Aug 2019

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Hotel Description

Hotel near Galleria Dallas in Addison

Heart of Addison

Stay at this Addison hotel and you'll be within half a mile (1 km) of Addison Circle Park and 2 miles (3 km) of Village on the Parkway. Galleria Dallas is within 3 miles (5 km) and Dallas Market Center is within 12 miles (20 km).

Renovated in 2019

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy free perks like free self parking and an area shuttle.

Business Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$56* Per night/room Oct 10 - Oct 11

Studio Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Business Suite, 1 King Bed with Sofa bed, Non Smoking, Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quality Suites Addison - Dallas ratings based on 14 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Suites Addison - Dallas

Everyone (4) Family (1)
1 out of 5
This hotel was horrible and filthy my 8 yr old daughter found a used condom beside the bed and we found 3 cockroaches in our room. Staff was very unprofessional and didn’t care about any of my concerns! Would not recommend at all!

Posted by on Mar 27, 2022

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Comment from Hotel Management

Mar 31, 2022 by Manager

We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we respond promptly to pest alerts with expert extermination services and treat to deter pests on a regular scheduled basis. We respond to all claims of a pest issue with prompt and professional action. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

4 out of 5

Posted by on Aug 16, 2021

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Comment from Hotel Management

Nov 15, 2021 by Manager

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

3 out of 5

Posted by on Jan 25, 2021

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Comment from Hotel Management

Feb 6, 2021 by Manager

Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

1 out of 5
Completely not what I was expecting for the area. Hotel is a “Non-Smoking” hotel, yet the hotel smelt like they were trying to cover up the smell of cigars and marijuana. People there appears as though they live there, so was basically an apartment complex. Couch had sex stains on it in the room, and room had been either smoked in or the tenant next door was smoking and smoke had been bleeding over. My wife and I did not have a safe feeling about this place, so we just left. Never stayed past 2 hours after check in.

Posted by , from Dallas on Jul 5, 2020

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Comment from Hotel Management

Jul 7, 2020 by Manager

I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

5 out of 5
It was nice. Would stay here again. Easy check in an good location.

Posted by on Aug 9, 2019

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Comment from Hotel Management

Sep 6, 2019 by Front Desk

Thank you for the wonderful review! We are grateful that you chose to stay with us and that your visit exceeded your expectations. It is pleasing to hear that you found our hotel enjoyable and that the food was tasty. Our staff prides itself on delivering a great experience. We look forward to seeing you the next time you are in Dallas. Take care.

4 out of 5
They had spacious rooms and comfortable beds. The sofa bed was broken, but we made it work.

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 2, 2019 by front desk

I'm sorry to hear that your sofa was broken during your stay thank you so much for letting us know.

1 out of 5
Apparently in a high crime area. People staying at hotel, were shady. Staff very unpleasant. Accidentally went to wrong room and our key worked. I would not recommend this hotel to anyone.

Posted by on Aug 3, 2018

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Comment from Hotel Management

Sep 25, 2018 by Front Desk

I wanted to apologized for all the issues that you encounter during your stay.

2 out of 5

old

Pros: Free breakfast
Cons: Noisy
We went for indoor pool. It was cold and their was no hot tub.

Posted by on Nov 7, 2012

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3 out of 5

Great location and OK amenities

Pros: Free breakfast, Close restaurants, Free Internet
Cons: reeked of smoke
The room is huge, the location is great, breakfast was pretty good and the staff were great. The 100% non-smoking hotel reeked of smoke in the hallways and the room smelled like an old bar. My clothes smelled of smoke afterwards. Except for the smoke smell, I would definitely stay there again, and I usually pick 5 star hotels. Great for the value. The free WiFi was of such low power that it was almost non-existent and the room walls are pretty thin.

Posted by on Mar 2, 2012

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5 out of 5

Really Good Hotel

I've stayed at this property numerous times. But it had been a while - and I was concerned about the negative reviews I saw here. However, my 3-day stay was GREAT! The staff was very courteous, my room was very nice, and the breakfast was good. The indoor pool is fantastic, although I was disappointed that the hot tub was not working. I'll be back!

Posted by on Apr 18, 2010

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About the Quality Suites Addison - Dallas

Location 4555 Belt Line Rd, Addison, TX 75001

Property Features

Quality Suites Addison - Dallas offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 625 square feet (58 square meters) and includes conference space. The business-friendly Quality Suites Addison - Dallas also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. A complete renovation of Quality Suites Addison - Dallas was completed in June 2019. This Addison hotel is smoke free.

  • 78 guestrooms or units
  • 3 levels
  • 625 sq ft of conference space
  • 58 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Quality Suites Addison - Dallas offers 78 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. This Addison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Sitting area
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Galleria North
  • Comfort Suites North Galleria
  • Comfort Suites North Galleria Hotel Addison
  • Comfort Suites North Galleria Hotel
  • Comfort Suites North Galleria Addison
  • Comfort Suites North/Galleria Hotel Addison
  • Quality Suites North/Galleria Hotel Addison
  • Quality Suites North/Galleria Hotel
  • Quality Suites North/Galleria Addison
  • Quality Suites Hotel Addison
  • Quality Suites Addison
  • Quality Suites North/Galleria
  • Comfort Suites North / Galleria
  • Quality Suites Addison-Dallas Hotel
  • Quality Suites Addison Dallas
  • Quality Suites Addison Dallas
  • Quality Suites Addison - Dallas Hotel
  • Quality Suites Addison - Dallas Addison
  • Quality Suites Addison - Dallas Hotel Addison

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.