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MainStay Suites Addison-Dallas

2.5 star property
Hotel near Galleria Dallas in Addison

Choose dates to view prices

Photo gallery for MainStay Suites Addison-Dallas

Exterior
Free daily on-the-go breakfast
Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly) | Premium bedding, desk, laptop workspace, iron/ironing board
Suite, 1 Queen Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Parking included

Explore the area

View in a map
15200 Addison Road, Building A, Addison, TX, 75001
  • Place, Addison Circle Park
    ‪5 min walk‬
  • Place, Village on the Parkway
    ‪13 min walk‬
  • Place, Galleria Dallas
    ‪3 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly) | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Addison

In shopping district.You'll be within half a mile (1 km) of Addison Circle Park and 2 miles (3 km) of Village on the Parkway with a stay here. Galleria Dallas and Quorum Park are also within 3 miles (5 km).

What's nearby

  • Addison Circle Park - 5 min walk - 0.3 miles
  • Village on the Parkway - 13 min walk - 0.7 miles
  • Galleria Dallas - 3 min drive - 2.3 miles
  • Baylor Scott & White The Heart Hospital - 7 min drive - 7.1 miles
  • University of Texas at Dallas - 11 min drive - 6.0 miles

Getting around

  • LBJ - Central Station - 8 min drive
  • Dallas Union Station - 15 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 22 min drive

Restaurants

  • ‪Improv Comedy Club - ‬7 min walk
  • ‪Ida Claire - ‬6 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Hudson House - ‬5 min walk
  • ‪Outback Steakhouse - ‬1 min walk

About this property

MainStay Suites Addison-Dallas

Hotel near Galleria Dallas in Addison
WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 344 square feet (32 square meters) and includes conference space. An outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly MainStay Suites Addison-Dallas. Free self parking is available.
  • 1 building
  • 70 guestrooms or units
  • 3 levels
  • 344 sq ft of conference space
  • 32 sq m of conference space
  • Built in 2001
  • To-go breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
MainStay Suites Addison-Dallas offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
3.8 out of 5, Good, 1,331 reviews
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Total with taxes and fees
Comfort Inn & Suites North Dallas - Addison

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch HDTV with cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Hotel Addison Galleria
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
Hotel Hawthorn Suites by Wyndham Addison Galleria Addison
Addison Hawthorn Suites by Wyndham Addison Galleria Hotel
Hotel Hawthorn Suites by Wyndham Addison Galleria
Hawthorn Suites by Wyndham Addison Galleria Addison

Frequently asked questions

How close is MainStay Suites Addison-Dallas to the airport?

MainStay Suites Addison-Dallas is 11.3 mi (21-min drive) away from the Love Field Airport (DAL) airport, the closest popular airport to the property.

How much does it cost to stay at MainStay Suites Addison-Dallas?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at MainStay Suites Addison-Dallas on Oct 5, 2025 start from $59.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does MainStay Suites Addison-Dallas have an airport shuttle?

Airport shuttle services are not available at MainStay Suites Addison-Dallas.

Does MainStay Suites Addison-Dallas offer free breakfast?

MainStay Suites Addison-Dallas offers free on-the-go breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at MainStay Suites Addison-Dallas?

No, there is no casino at this hotel.

What time is check-in at MainStay Suites Addison-Dallas?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at MainStay Suites Addison-Dallas?

This hotel offers free self parking.

Does MainStay Suites Addison-Dallas have a pool?

MainStay Suites Addison-Dallas features an outdoor pool.

Does MainStay Suites Addison-Dallas have a spa?

There are no spa services available at this hotel.

How close is MainStay Suites Addison-Dallas to downtown Addison?

MainStay Suites Addison-Dallas is 0.4 mi away from Addison.

MainStay Suites Addison-Dallas Reviews

Reviews

6.6
Rating 10 - Excellent. 256 out of 1004 reviews
Rating 8 - Good. 246 out of 1004 reviews
Rating 6 - Okay. 176 out of 1004 reviews
Rating 4 - Poor. 154 out of 1004 reviews
Rating 2 - Terrible. 172 out of 1004 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Tammie

Business traveler
No elevator was out my entire stay needs pest control in room. Shower curtain rods need to be installed correctly so curtain will stay closed. Breakfast was late during our stay so we did not get to experience that portion. Front desk was ok
Stayed 3 nights in Jun 2025

8/10 Good

Robinson

Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience loved the suite
Stayed 1 night in Jun 2025

8/10 Good

Chenxi

Stayed 2 nights in Jun 2025

4/10 Poor

Ashley

Disliked: Cleanliness, staff & service
Stayed 3 nights in May 2025

2/10 Terrible

Peter, South Windsor

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE. This establishment is an embarrassment to the Choice Hotels name. Wires hanging from ceiling where smoke detectors should be). Security latches on doors broken or missing, elevator broken 4 of the 7 days we stayed. Broken or non functioning amenities, dirty and stained carpets, and the list goes on. I heard another guest call this a “roach motel”. That about sums it up.
Stayed 4 nights in May 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, room comfort

I don’t like it

It’s not a good place I don’t really like it
Stayed 1 night in Jun 2025

2/10 Terrible

Dominique

Traveled with family and small children, Business traveler
Disliked: Cleanliness, property conditions & facilities
This property is 0/0. The elevators was out of order. I checked out earlier than my checkout date. The a/c was not working properly. The carpet was stained. The property gave an old smell. The internet/ cable was out for the entire stay. I was informed the cable company was there the first day to fix it which was a lie. Breakfast was suppose to start at 7am. 8am I went to grab breakfast and the area where breakfast was suppose to be served was filled with boxes. I went to the front desk to ask where the breakfast was being served and a basket full of donuts and pastries was pulled out and said this was the breakfast.
Stayed 3 nights in Jun 2025

4/10 Poor

Paul

Stayed 2 nights in Jun 2025

2/10 Terrible

Adam

Stayed 2 nights in Jun 2025

4/10 Poor

Bryan

R
Stayed 2 nights in Jun 2025

2/10 Terrible

Adam

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Broken Elevator and Bugs

I’m a wheelchair user who reserved an accessible room however their elevator was out of service. When attempting to check another first floors room to see if it’s accessible, the other rooms were infested with bugs, all over the floor and furniture. As I was sitting in the lobby processing my refund online, The front desk attendant kicked me out.
Stayed 1 night in Jun 2025

2/10 Terrible

Aumora

Stayed 7 nights in May 2025

2/10 Terrible

Sheila

Disliked: Cleanliness, property conditions & facilities, room comfort
This place is so dirty. Carpet dirty in the room and the hallways. It is so disgusting. Rooms dirty. Dead Bugs on walls Dead Bugs on ceiling Roaches crawling Bad smells from food and body order, mildew. Mildew in the shower. Elevators do not work and hasn't been. The lady at the front made it seems like it just happened. But from previous reviews, it's an ongoing problem. I think the health department needs to visit this place and you won't get a hot breakfast because there is no way that that place is clean enough to even serve people anything let alone coffee in the lobby. The breakfast they talk about is a two pack muffin and like I said coffee that I dare you to drink
Stayed 2 nights in May 2025

2/10 Terrible

Briana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy, Smoke Smell Horrible, Smoke Detectors Missing, Unsafe
Stayed 2 nights in May 2025

2/10 Terrible

Vivek

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had cockroaches, strong smoke odor, microwave didn’t work, in one of the rooms, water was dripping through the shower, elevator was broken and I had an 83 year disabled person who had difficulties going up and down from his room on the 2nd floor. Staircase and corridor carpets are full of marks, dirty. Very disappointed that Choice will not check them thoroughly. Hopefully, Expedia will refund our money for our 4 rooms.
Cockroach
Roach
Roach
Stayed 2 nights in May 2025

2/10 Terrible

Chang

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Check in date, elevator is not working at all and they dont know when to fix. The front desk clerk, Sazzad, give me a third floor room even he knows that elevator is not working. Once I found out the elevator was not working, I complained about 3rd floor room without elevator. Sazzad told me it was inly 3rd floor like nothing wrong with working up stairs with my heavy luggages. I told him i had heart problem, so i couldnt work up to third floor. Then he gave me options for either stay on 3rd floor without elevator or he sent me other place, Quality Suites after he charged me security deposit. He was very rude like yelling to speak and his behavior was nit professional enough to help customer, actually he didnt care about customers. In addition, he never apolozied at all for their elevator problem for inconvenience. This is worst motel that I never had before. I recommended all reviewers to not go this place. You will be registered once you put your step into this place and start see this guy, Sazzad.
Stayed 3 nights in May 2025

8/10 Good

Karla

Traveled with family
Liked: Staff & service
Good for the price paid.
Stayed 2 nights in May 2025

2/10 Terrible

Kayla

Traveled with group, Business traveler
Where do I begin. The elevator was broken, open, on the third floor with no signage. There was furniture in the hallways randomly. My room was missing the smoke detector and there was a hole in the ceiling. The tank lid on the toilet wasn’t even for that toilet. The bathroom door was damaged like someone tried to break into the bathroom. The whole hotel smelled awful. The staff at the front desk was on drugs and didn’t know what she was doing. 0/10 literally. Don’t waste your money 👌
Stayed 1 night in May 2025

4/10 Poor

Carlos

Traveled with group
Phone in room didn’t work, toilet took 10 minutes or longer before tank started to fill and the elevator broke during my stay. Got a good deal, but will never stay there again.
Stayed 3 nights in May 2025

4/10 Poor

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roaches

Roaches. Get it together folks
Stayed 2 nights in May 2025

10/10 Excellent

Todd

Business traveler, Traveled with partner
Liked: Cleanliness
The staff did not pester us
Stayed 6 nights in May 2025

2/10 Terrible

Noah

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
One of the nastiest hotels I’ve ever stayed in carpets are stained walls are disgusting it stunk I couldn’t even stay the night there
Stayed 2 nights in May 2025

2/10 Terrible

Chelsea

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t go!!!

I would not recommend anyone getting a room at this hotel! Smelled like smoke and was not clean at all. Roaches were crawling on the floor. I could not stay there!
Stayed 2 nights in May 2025

4/10 Poor

Amer, Irvine

Disliked: Cleanliness, staff & service, property conditions & facilities
Not for business travelers. Deteriorating conditions.
Stayed 3 nights in May 2025