2/10 Terrible
Spencer
Traveled with partner
Feb 14, 2026
Disliked: Cleanliness, amenities, property conditions & facilities
During booking the site failed to mention the fact that it was under construction.There is furniture all over the place, there is dust everywhere, there is no breakfast other than prepackaged muffins and coffee and they refused to refund our money cuz they said they did in fact mention that it was under construction. The spot to find that info was under "policies"... thats not a policy. That should have been at the beginning where its easily found and not made to feel like they were hiding the fact that its under current construction. Had i known it was, I would have never booked a room there. I would have found somewhere else. The info they left on the site also stated that they would only be doing construction on the weekdays during the hours of 8am-7pm but upon arriving they had a sign which stated they would also be working on sat as well.... also at 8am but ending at 1. We had driven late into the night and arrived about 2am so i was exhausted. They were not helpful when trying to figure out how to resolve the issue. They said since it was in fact listed that it would be under construction that we couldnt get a refund. I sat on the phone for over an hour trying to talk with the 3rd party company that i booked through and was only told that i still wouldnt be able to get a refund. The whole situation is ridiculous and i will NEVER stay at this hotel again, even when its finished being remodeled. Please save yourself the trouble and pick another place to stay.
Spencer
Stayed 1 night in Feb 2026