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Ocean Allure Costa Mujeres - Adults Only - All Inclusive

5.0 star property
5-star beachfront property with 5 outdoor pools

Choose dates to view prices

Photo gallery for Ocean Allure Costa Mujeres - Adults Only - All Inclusive

On the beach, white sand
5 outdoor pools, cabanas (surcharge), pool umbrellas
Privilege Master Suite Ocean Front | Living room
Privilege Master Suite Ocean Front | Free minibar, in-room safe, desk, laptop workspace
Privilege Master Suite Ocean Front | Beach/ocean view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
SM 006, MZA 002, LT 001, PLAYA CONDOMINIO MAESTRO COSTA, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪8 min drive‬
  • Place, Mujeres Beach
    ‪10 min drive‬
  • Place, Punta Sam Beach
    ‪13 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪52 min drive‬

Room options

View all photos for Junior Suite, Garden View

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Garden View

8.8 out of 10
Excellent
(15 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Sea View

7.6 out of 10
Good
(12 reviews)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Swim Up Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Swim Up Junior Suite

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite

7.2 out of 10
Good
(5 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Sea View

Privilege Junior Suite Sea View | Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite Sea View

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Privilege Swim Up Junior

Free minibar, in-room safe, desk, laptop workspace

Privilege Swim Up Junior

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front | Beach/ocean view

Privilege Master Suite Ocean Front

9.8 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 1163 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Ocean Front

Privilege Junior Suite Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite Ocean Front

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

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About the neighborhood

Costa Mujeres

Beachfront retreat .Within 6 miles (10 km) of this property, you'll find Playa Mujeres Golf Club and Mujeres Beach. Punta Sam Ferry Terminal and Punta Sam Beach are also within 6 miles (10 km).

What's nearby

  • Playa Mujeres Golf Club - 8 min drive - 3.8 miles
  • Mujeres Beach - 10 min drive - 4.6 miles
  • Punta Sam Beach - 13 min drive - 6.1 miles
  • Punta Sam Ferry Terminal - 13 min drive - 6.1 miles
  • El Meco Archaeological Site - 16 min drive - 7.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬15 min walk
  • ‪Grand Caribe - ‬19 min walk
  • ‪Kulinarium Riu Latino - ‬4 min drive
  • ‪Restaurante Grill - ‬19 min walk
  • ‪The Shores Restaurant - ‬15 min walk

About this property

Ocean Allure Costa Mujeres - Adults Only - All Inclusive

5-star beachfront property with 5 outdoor pools
Ocean Allure Costa Mujeres - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Allure Costa Mujeres - Adults Only - All Inclusive, you'll find 5 outdoor swimming pools, a lazy river, and a fitness center. There are 8 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 10 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the luxury Ocean Allure Costa Mujeres - Adults Only - All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Costa Mujeres property.

  • 599 guestrooms or units
  • 8 dining venues
  • 2 bars by the pool
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2024
  • Buffet breakfast (free)
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
Ocean Allure Costa Mujeres - Adults Only - All Inclusive offers 599 accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Outdoor treatment areas, sauna, hot tub, steam room, hot springs
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  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
4.6 out of 5, Wonderful, 3,561 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Limited onsite valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 2 poolside bars
  • 8 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 5 outdoor pools
  • Bowling alley
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Games
  • Gym
  • Lazy river
  • Piano
  • Pilates classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Costa Mujeres
Ocean Azure Costa Mujeres All Inclusive

Frequently asked questions

How close is Ocean Allure Costa Mujeres - Adults Only - All Inclusive to the airport?

Ocean Allure Costa Mujeres - Adults Only - All Inclusive is 21.6 mi (50-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Ocean Allure Costa Mujeres - Adults Only - All Inclusive on Apr 6, 2026 start from $417, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ocean Allure Costa Mujeres - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Ocean Allure Costa Mujeres - Adults Only - All Inclusive.

How close is Ocean Allure Costa Mujeres - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Ocean Allure Costa Mujeres - Adults Only - All Inclusive offer free breakfast?

Ocean Allure Costa Mujeres - Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

No, there is no casino at this property, but PlayCity Casino (20-min drive) and Royal Yak Casino and Sports Book (21-min drive) are nearby.

What time is check-in at Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

This property offers free valet parking.

Does Ocean Allure Costa Mujeres - Adults Only - All Inclusive have a pool?

Ocean Allure Costa Mujeres - Adults Only - All Inclusive features 5 outdoor pools.

Does Ocean Allure Costa Mujeres - Adults Only - All Inclusive have a restaurant?

Yes, there are 8 restaurants on site.

Does Ocean Allure Costa Mujeres - Adults Only - All Inclusive have a spa?

This property doesn't have a spa, but it does offer massages.

How close is Ocean Allure Costa Mujeres - Adults Only - All Inclusive to downtown Costa Mujeres?

Ocean Allure Costa Mujeres - Adults Only - All Inclusive is 0.5 mi away from Costa Mujeres.

Ocean Allure Costa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 190 out of 288 reviews
Rating 8 - Good. 53 out of 288 reviews
Rating 6 - Okay. 29 out of 288 reviews
Rating 4 - Poor. 10 out of 288 reviews
Rating 2 - Terrible. 6 out of 288 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Johnny

Stayed 3 nights in Jan 2026

10/10 Excellent

LaTondra

Stayed 4 nights in Dec 2025

10/10 Excellent

Adilene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If anyone is thinking about staying at this property, the answer is YES — this is truly one of the best resorts in the Cancún Costa Mujeres area. Everything was a 10/10. The staff is outstanding. From check-in onward, everyone treated us with courtesy and warmth. Luis from the management team is amazing! always checking in to make sure everything was going well through our whole stay , Julio from guest services was extremely helpful , and Tomas Jonathan and Carla in the restaurants provided amazing service. The rooms were always impeccable, and the beach in this area is absolutely beautiful. Thank you to the entire team for such a wonderful stay — we would absolutely return and highly recommend this resort.
Stayed 5 nights in Dec 2025

6/10 Okay

Flora D

The room was dusty because of next door was under repair, they welcome note was not my name
Stayed 5 nights in Dec 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 3 nights in Dec 2025

2/10 Terrible

Tina

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2025

6/10 Okay

Gregory

Traveled with family
Liked: Cleanliness, property conditions & facilities
Pros - Staff were excellent! Jennifer at the Front Desk went above and beyond to help us, so professional, and we cannot say enough good things about her, even stayed passed her shift to make sure we were taken care of. Nicte (poolside bar) was so pleasant, as were all of the bar staff. Cons - not having the buffet open for dinner was very disappointing and inconvenient, it was only open for breakfast and lunch so you had to go to the a la carte restaurants which is not great for people arriving at the resort after 3:30 p.m to check in or returning from a day excursion. especially since you needed reservations at the a la carte restaurants. Maintenance staff response was lacking for issues to be fixed (ie: shower, dead bolt on door not working - never fixed, electrical issue in a family members room - never fixed) Uneasiness in not having peep holes in the doors. Lacking in entertainment/activities in the evenings, really nothing to do. INCREDIBLY LONG process to check out, had to be done physically at the counter. Safety concern around the washroom by the pool, due to an elevation in the flooring - which is not marked or covered with non-slip material, several people tripped and fell.
Stayed 6 nights in Dec 2025

10/10 Excellent

EMILIO O, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large and clean room , amazing beach , excellent hotel , I recommend 100%
Stayed 4 nights in Dec 2025

10/10 Excellent

Ryan Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, beautiful new resort. Staff and service was excellent. Lots of diverse dining options. Plenty of space at pools and on the beach. Good level of activities and entertainment. We heard some guests having problems with getting reservations at a couple of the more popular restaurants, but that was not an issue as we had a Privilege room where we could make reservations for the week ahead of time. Also, restaurants seemed to have room at the earlier seating (6:30 or before).
Stayed 7 nights in Dec 2025

4/10 Poor

Cameron George

Traveled with partner
Disliked: Cleanliness, amenities
- [ ] Bug in room - [ ] Warm mini bar, was not stocked when we arrived - [ ] Paint overspray and sheet rock mud on floors - [ ] Swim up pool is cold - [ ] Bag was not at room when we got there - [ ] Mixed messages on when things are open - [ ] Night food - [ ] Nachos were nasty and had no guac - they were out - [ ] Multiple bars had no straws or limes - [ ] Turkey sandwich was okay but had barely any meat - [ ] Cheesecake was bad - [ ] Disco/dance area of sports bar had no dj or music - [ ] Butler has not contacted us and are unable to properly make reservations due to system only recognizing one guest. - [ ] Unable to choose a time for dinner reservation, just auto puts 6pm
Stayed 3 nights in Dec 2025

10/10 Excellent

Sybil

Traveled with partner
Liked: Cleanliness, amenities
Stayed 4 nights upgraded to Privilege status. I recommend. The food was good, great customer service, comfortable bed. The beach was just OK. Definitely will revisit!
Stayed 4 nights in Dec 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

6/10 Okay

Lori, Jersey City

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
They need to improve on service, quality of food, hospitality, and more.
Stayed 5 nights in Dec 2025

10/10 Excellent

Emma Margaret

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent. The pools and beach beautiful and the rooms spacious and lovely.
Stayed 5 nights in Dec 2025

6/10 Okay

Joyce

Traveled with group
Liked: Cleanliness, property conditions & facilities
Poor customer service, no communication about activities, app we were supposed to used to book reservations for restaurants did not work properly and hotel staff failed to address issues to my satisfaction.
Stayed 4 nights in Dec 2025

8/10 Good

christina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
staff very friendly! however- not sure “privilege” is worth the upgrade. We could not get into the steak house- and for the alcohol- did not see much of an upgrade for that. If you want to sit on the special beach- you need to get there early to reserve a spot with your stuff. When it is at capacity- not sure how they can accommodate everyone in the “privilege “ area. But it is a beautiful property!
Stayed 3 nights in Dec 2025

4/10 Poor

Greg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They did not have our room available and we were forced to upgrade and pay an additional 1300$. Our mini bar was not fulfilled on several days and had to repeatedly call the operator and at times it was not replenished. It took 1 hour to get chicken fingers at the privilege pool and they did not give us the correct order. Our TV stopped working 2x while we were there and had to call a maintenance person. Should I go on? Our Butler gave us the wrong start time for a show and we missed iur reservations because of it.
Stayed 6 nights in Dec 2025

2/10 Terrible

Weng Si

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
My family of four stayed for 4 days and 3 nights over Christmas to celebrate my mother’s birthday. We booked two rooms, which happened to be connected upon arrival. Unfortunately, the shower in one of the rooms was not working. I reported the issue that evening to the butler and then the front desk. Maintenance came to inspect the shower but left without any update. After following up later that night, I was told the issue couldn’t be fixed and was offered a room change. I requested that both rooms be switched so our family could stay together, but was told this required supervisor approval the next day. The following morning, we were assured the room change was confirmed and were asked to pack and wait in the lounge. After over an hour packing and another 45 minutes waiting, the supervisor insisted on inspecting the room herself and then told us we could stay and that maintenance would try to fix the shower after all. This showed a serious lack of communication and wasted our first night and half of the next day. Compensation was offered in the form of spa services, but the next available appointment was after our departure. This experience fell far below any 5-star standard. Poor communication and inefficiency made this stay extremely frustrating. I strongly recommend avoiding this hotel.
Stayed 3 nights in Dec 2025

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness
Rooms were smaller. Food and service was excellent. Resort lacked the nightly entertainment yet.
Stayed 5 nights in Dec 2025

6/10 Okay

Stella, Rolling Hills Estates

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is not good as a five star resort
Stayed 10 nights in Dec 2025

10/10 Excellent

Shawntel Nicole, Stockbridge

Staff and amenities
Stayed 3 nights in Dec 2025

8/10 Good

Kelly

Stayed 4 nights in Dec 2025

6/10 Okay

Angela

Traveled with partner
Liked: Cleanliness, amenities
Food, drink, beach was great. Most the staff was great. Had issues in our room with the bathroom. The ceiling and walls were leaking toilet water from above us. Reported the issue at 7am did not get another room until 7pm. Had to repeat and complain multiple times to multiple employees at the front desk. The manager on duty Jennifer did not resolve anything and kept putting us off. Another employee had me waiting in the lobby for Jennifer for over an hour 1/2 and neither showed back up. I had to complain to another manager who finally got us another room. Guess Jennifer’s shift ended and she didn’t care enough to fix the issue she knew about since her shift started at 8am or 9am. Ridiculous to tell us they had to get a room cleaned before they could check us in but they were steadily checking in other guest. Sucks I had to spend most of one day on vacation try to resolve this. Witness several people also complaining about plumbing issues from water leaking out of light fixtures to toilet dismounting off the wall with water leaks. The jets in our tub did not work either.
Stayed 4 nights in Dec 2025

8/10 Good

Stephen O.

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, spacious. For a new facility, everything was in good working order, plumbing, electrical were all in good working condition. Staff were always readily available, polite and eager to help.
Stayed 7 nights in Dec 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
5 stars
Stayed 7 nights in Dec 2025