4/10 Malo
Cliente verificado
Viaje en grupo
24 mar. 2025
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Do not recommend
Check In and Room: Check-in was fine and at first glance, the room appeared to be clean. There were weird 'stains' on the desk chair. There were kids and adults running and screaming down the halls until at least 12:30a.
Pool/Hot tub Area: The hot tub had so much foam (I've never seen this much) and chemical smell that my eyes were running from the burn. In the foam, there was black 'particles' forming black lines. It looked DIRTY. There were very obviously multiple parties in the pool area with alcohol everywhere, including cups with beer sitting on the hot tub ledges. Food and pizza boxes piled up everywhere. Pool area was at twice the max occupancy. Kids were running and screaming at the top of their lungs in the pool area that echos, just not being watched by the parents at all. Teenagers flipping and jumping into the 4ft area, almost cracking their heads open. Almost every pool rule was broken and there was no one monitoring it whatsoever.
Outside: While walking out to the car to get something left in the car that night, there was a strong marijuana smell. In the morning, there was a giant pile of vomit in the parking lot.
Breakfast/Morning: The breakfast had limited choices. Breads and bagels were rock hard. Biscuits were so dry.
After going back to our room after breakfast, we were locked out and had to go all the way back down to get a new card and then all the way back up.
Somehow this wasn't the worst hotel experience, but I will never return to this hotel.
Cliente verificado
Se hospedó 1 noche en marzo de 2025