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"Need better signage for hotel check in/valet parking, when you pull in there is no clear communication of where to park or pull up. " More

By a verified traveler on Tue 27 Jul 2021

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Hotel Description

4-star hotel near Nationwide Arena, connected to the convention center

Downtown Columbus stay

Within a 10-minute walk of this Downtown Columbus hotel, you'll find Nationwide Arena and Greater Columbus Convention Center. Also, Palace Theatre is within half a mile (1 km) and COSI is within 2 miles (3 km).

Renovated in 2019

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

Free WiFi, comfy beds

The 421 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and room service.

Room, 1 Queen Bed, Accessible (Mobility Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$117* Per night/room Dec 6 - Dec 7

Superior Suite, 1 King Bed (One Bedroom Oakhurst Suite King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds (Deluxe Loft Two Doubles)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Deluxe Loft King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Deluxe King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sonesta Columbus ratings based on 13 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Sonesta Columbus

Everyone (5) Couples (1) Family (4)
4 out of 5
Need better signage for hotel check in/valet parking, when you pull in there is no clear communication of where to park or pull up.

Posted by on Jul 27, 2021

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Comment from Hotel Management

Jul 27, 2021 by Juan P. Laginia

Thank you for staying with us and for your suggestion, I will take a look at the area and brainstorm with my team ways to improve the signage we currently have.

5 out of 5
Check in was very simple and the staff were friendly.

Posted by on Jan 22, 2020

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4 out of 5

Posted by on Dec 22, 2019

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4 out of 5
I wish there was better parking. Clearer signs or someone to tell you where to park. Other than that it’s a great hotel.

Posted by on Nov 10, 2019

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2 out of 5
On the 12th floor, the view of downtown was minimal. The building is open and does not feel safe. I went to go outside to smoke and there were homeless people sleeping in one of the hallway/walkways. Checkout was not until 12:00, and someone tried to come in our room at 9:30am; when we said "occupied", they slammed our door. We were trying to relax and watch TV and they continuously did fire alarm checking; so relaxing before our drive back was an aggravation. We were unaware that after paying so much for this room, we would have to pay another $25 to park our vehicle and walk very far to get to/from it. I was disappointed because from the photos, I thought I had booked a very special room, but it turned out to be comparable to a cheap room.

Posted by on Nov 1, 2019

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1 out of 5
I found dirty underwear made into my bed! Front desk was going to notify housekeeping.,, but weird!

Posted by on Oct 7, 2019

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3 out of 5
Small rooms and lots of constructing which wasn't mentioned until check in and you have to go all over to get to the to floors and elevators went down 4 times in the 2 days we were there. So we had to do the status for 5 floors then all the way to the elevator on the other side of the building. Probably won't go again honestly.

Posted by on Jun 9, 2019

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4 out of 5

Posted by on May 6, 2019

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3 out of 5
There was loud construction going on while we were there.

Posted by on Mar 13, 2019

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3 out of 5
Carpet was torn up by bathroom and I stepped on a small nail coming through. Phone didn't work. TV had a black spot in the middle while watching

Posted by on Feb 15, 2019

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 13000 square feet (1208 square meters) and includes a conference center. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sonesta Columbus. You'll have access to the health club at a partner property. Parking is available for a fee. A complete renovation of Sonesta Columbus was completed in July 2019. This 4-star Columbus hotel is smoke free.

  • 421 guestrooms or units
  • 12 levels
  • 2 buildings
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 1989
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Sonesta Columbus offers 421 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Max and Ermas - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Vine + Forge Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 35.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 22 per person (approximately)
  • Valet parking fee: USD 35.00 per day (in/out privileges)
  • Nearby parking fee: USD 26 per day
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Downtown Columbus Ohio
  • Crowne Plaza Hotel Downtown Columbus Ohio
  • Crowne Plaza Hotel Downtown Columbus Ohio
  • Crowne Plaza Downtown Columbus Ohio
  • Hotel Crowne Plaza Hotel Downtown - Columbus, Ohio Columbus
  • Columbus Crowne Plaza Hotel Downtown - Columbus, Ohio Hotel
  • Hotel Crowne Plaza Hotel Downtown - Columbus, Ohio
  • Crowne Plaza Hotel Downtown - Columbus, Ohio Columbus
  • Crowne Plaza Hotel
  • Crowne Plaza
  • Crowne Plaza Columbus Ohio
  • Sonesta Columbus Hotel
  • Sonesta Columbus Columbus
  • Sonesta Columbus Hotel Columbus
  • Crowne Plaza Hotel Downtown Columbus Ohio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.