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Staybridge Suites Columbus Polaris, an IHG Hotel

3-star property
9090 Lyra Dr, Columbus, OH 1-855-201-7819
4.3 out of 5
Very good!
See all 15 travelocity Reviews

"We arrived late due to flight delay and the system was down and had to wait 20 min in lobby at 3am to get checked in. " More

By a verified traveler on Sat 04 Jun 2022

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Hotel Description

3-star hotel in Polaris

City center stay

With a stay at this Polaris hotel, you'll be within half a mile (1 km) of Polaris Fashion Place and 2 miles (3 km) of Magic Mountain Fun Center. Also, OhioHealth Westerville Medical Campus is within 3 miles (5 km) and Highbanks Metro Park is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Studio Suite, 1 King Bed, Accessible, Kitchen (Comm)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$133* Per night/room Oct 9 - Oct 10

Suite, 1 Bedroom, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Kitchen

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 Bedroom, Accessible, Kitchen (Comm)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Staybridge Suites Columbus Polaris, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Staybridge Suites Columbus Polaris, an IHG Hotel

Everyone (7) Couples (5) Family (3)
3 out of 5
We arrived late due to flight delay and the system was down and had to wait 20 min in lobby at 3am to get checked in.

Posted by on Jun 4, 2022

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Comment from Hotel Management

Jun 10, 2022 by Candice Denzinger - General Manager

Hi Randi, We are sorry to hear that you had to wait while our system was down. Unfortunately, technology can be challenging. We hope you enjoyed the remainder of your stay. Kind Regards,

5 out of 5
Great hotel

Posted by on May 8, 2022

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Comment from Hotel Management

May 9, 2022 by Candice Denzinger - General Manager

Hi LaToya! Thank you for your review! We are so glad you enjoyed our hotel! Come see us again soon! Kind Regards,

2 out of 5

Posted by on May 1, 2022

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2 out of 5
Pool was closed and reasom for picking this hotel. No mention on website of closed pool. Called front desk and housekeeping for assistance and busy signal for over hour. Not happy wont be back. .

Posted by on Apr 17, 2022

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Comment from Hotel Management

Apr 18, 2022 by Candice Denzinger - General Manager

Hi Faith, Thank you for your feedback. Unfortunately, our pool has been closed for quite some time and we are working hard to get it up and running as soon as possible. The pool closure is listed on our hotel website. We are sorry to hear that you were not happy with your stay. Kind Regards,

4 out of 5

Posted by on Nov 21, 2021

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5 out of 5
Cleanliness and great check in and out , con had handicapped room

Posted by , from EAST LIVERPOOL on Nov 1, 2021

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Comment from Hotel Management

Nov 14, 2021 by Madyson

Thanks for your feedback!

5 out of 5
Have stayed at several Staybridge hotels and love them. Still can't understand why such a quality place has such terrible toilet paper though.

Posted by on Feb 28, 2021

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Comment from Hotel Management

Mar 3, 2021 by Madyson

Thanks so much!

5 out of 5

Posted by on Nov 9, 2019

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Comment from Hotel Management

Nov 11, 2019 by Dani

Thank you!

5 out of 5
Everything was very nice and neat. Staff was extremely nice and welcoming.

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 10, 2019 by Dani

Thank you for your review!

5 out of 5
Very clean. I would stay here again for sure....................

Posted by on May 19, 2019

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Comment from Hotel Management

May 22, 2019 by Dani

Thank you for your review!

About the Staybridge Suites Columbus Polaris, an IHG Hotel

Location 9090 Lyra Dr, Columbus, OH 43240

Property Features

Staybridge Suites Columbus Polaris, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. A business center and a meeting room are available. The business-friendly Staybridge Suites Columbus Polaris, an IHG Hotel also features barbecue grills, a picnic area, and complimentary newspapers in the lobby. Self parking is free. This 3-star Columbus hotel is smoke free.

  • 120 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Staybridge Suites Columbus Polaris, an IHG Hotel offers 120 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Premium satellite television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Pillowtop beds
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 8:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Columbus Polaris Hotel
  • Staybridge Suites Polaris Hotel
  • Staybridge Suites Polaris
  • Staybridge Suites Columbus Polaris
  • Staybridge Suites Columbus Polaris an IHG Hotel
  • Staybridge Suites Columbus Polaris, an IHG Hotel Hotel
  • Staybridge Suites Columbus Polaris, an IHG Hotel Columbus
  • Staybridge Suites Columbus Polaris, an IHG Hotel Hotel Columbus

You should know

  • Pool access available from 8:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.