6/10 Okay
Norita
Traveled with group
Aug 12, 2025
Breakfast options were good. My issues were that we requested a handicap room, & they put us on the 5th floor. Yes there was an elevator but if there would’ve been an emergency, it would’ve been next to impossible to get my friend out safely. I questioned this at check in & was brushed off. Then we get to the room & she can’t shower all weekend, because it’s not a handicap shower, & she’s unable to lift her legs to get over the edge of the bathtub to get into it to shower. Very frustrating. She mentioned this to the next person on shift, & he said there was a 1st floor room available, he didn’t know why she put us on the 5th. There were also no usb ports in the entire room, which I found very odd, outdated & inconvenient. The carpet in the hallway of the 5th floor are loose & wrinkled & dangerous for someone walking with a cane.
I think the owners should reevaluate their definition of handicap accessible before there’s an emergency and potential lawsuit.
Norita
Stayed 2 nights in Aug 2025